Philips 220B4LPCB/27 General FAQs, Do if the screen shows Cannot, Display this video mode?

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9.Troubleshooting & FAQs

Q3. After installing SmartControl Premium,

when clicking on SmartControl Premium tab, nothing shows up after a while or a failure message shows, what happened?

Ans.: It might be your graphic adaptor is not compatible with the SmartControl Premium. If your graphic adaptor is one of the above mentioned brands, try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Premium, and re-install it once more.

If it is still not working, we are sorry that the graphic adaptor is not supported. Please visit Philips website and check

if an updated SmartControl Premium driver is available.

Q4. When I click on Product Information, only partial information is shown, what happened?

Ans.: It might be your graphic card adaptor driver is not the most updated version which fully supporting DDC/ CI interface. Please try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Premium and re-install it once more.

Attention

Theft mode enabled

Q5. I forgot my PIN for Theft Deterrence Function. How can I do?

Ans.: Philips Service center has a right to

authorization, in order to establish ownership of the monitor.

9.3

General FAQs

Q1:

When I install my monitor what should

 

I do if the screen shows 'Cannot

 

display this video mode'?

Ans.:

Recommended resolution for this

 

monitor: 1680 x 1050 @ 60 Hz.

Unplug all cables, then connect your PC to the monitor that you used previously.

In the Windows Start Menu, select Settings/ Control Panel. In the Control Panel Window, select the Display icon. Inside the Display Control Panel, select the 'Settings' tab. Under the setting tab, in box labelled 'desktop area', move the sidebar to 1680 x 1050 pixels.

Open 'Advanced Properties' and set the Refresh Rate to 60 Hz, then click OK.

Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1680 x 1050 @ 60 Hz.

Shut down your computer, disconnect your old monitor and reconnect your Philips LCD monitor.

Turn on your monitor and then turn on your PC.

Q2: What is the recommended refresh rate for LCD monitor?

Ans.: Recommended refresh rate in LCD monitors is 60 Hz, In case of any disturbance on screen, you can set it up to 75 Hz to see if that removes the disturbance.

CD-ROM? How do I install the drivers (.inf and .icm)?

Ans.:

monitor. Follow the instructions in your user manual to install the drivers.Your computer may ask you for monitor

Follow the instructions to insert the companion CD-ROM included in this

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Contents Customer care and warranty Troubleshooting & FAQs Table of Contents Operation Safety precautions and maintenanceMaintenance Notational Descriptions Temperature 0-40C 32-95FService Taking back/Recycling Information for Customers Disposal of product and packing materialWaste Electrical and Electronic Equipment Setting up the monitor InstallationPackage contents Snap in the base in the Vesa mount areaHold the base with both hands Operating the monitor Movie, Game, Economy, OffOSD Menu Basic and simple instruction on the control keysHeight adjustment Remove the Base Assembly for Vesa Mounting What is it? Why do I need it?Image Optimization SmartImageClock/Phase adjustments, RGB White point adjustment, etc InstallationSmartContrast Philips SmartControl PremiumStart with Standard pane Adjust menu Color menuImage Optimization SmartImage Eco Power menu Options menuFirst Color Calibration Screen OptionAuto Pivot On single input displays, this pane will not be visibleHelp menu Task Tray Menu Enabled Task Tray Menu DisabledContext Sensitive menu ChecSmartDesktop Guide SmartDesktopOther alternative path Vista WinTitle Bar Options Right Click MenuLeft Click Menu Task Tray Right ClickImage Optimization Into two evenly sized horizontal regions Into two evenly sized vertical regionsHorizontal Into four Evenly sized regions Name Description ImageBottom PowerSensor Left or right of the monitor Custom settingsTechnical Specifications Picture/Display Monitor Panel TypeBacklight 220B4LPY220B4LP 30,000hrs EnvironmentalPage Recommended Resolution Resolution & Preset ModesMaximum Resolution Power Management VesaRegulatory Information Model is tested by an accredited impartial testLow acoustic noise emissions Brand owner offers take-back optionsLead-free Product Epeat Electronic Product EnvironmentalCE Declaration of Conformity This product is in conformity with the following standardsDeclaration of Conformity for Products Marked with FCC Logo EN 55022 Compliance Czech Republic Only Plassering/Ventilasjon Placering/VentilationPaikka/Ilmankierto China RoHS RoHSCustomer care and warranty Philips’ Flat Panel Monitors Pixel Defect PolicyPixels and Sub pixels Types of Pixel DefectsFor the proximity of pixel defects Dark subpixelAdjacent dark subpixels Total bright or black dot defects of all typesCustomer Care & Warranty Contact Information for Western Europe regionBelarus +7 495 645 6746 for repairBrazil Vermont ArgentinaTaiwan Teleservices Singapore 65 6882 Care Center0800-231-099 00971 4Troubleshooting Make sure the computer is turned onSmartControl Premium FAQs Adjust the contrast and brightness on On-Screen DisplayPower on light is too strong and is disturbing Image appears blurred, indistinct or too darkGeneral FAQs Recommended resolution for thisDo if the screen shows Cannot Display this video mode?Press OK to show the OSD On Screen Display menu Troubleshooting & FAQs
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