Philips 220B4LPCB/27 Singapore 65 6882 Care Center, Taiwan Teleservices, 0800-231-099, 00971 4

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8 Customer care and warranty

Contact Information for APMEA region:

Country

Call center

ASC

Consumer care number

 

 

 

 

Australia

NA

AGOS NETWORK PTY LTD

1300 360 386

 

 

 

 

New Zealand

NA

Visual Group Ltd.

0800 657447

 

 

 

 

Hong Kong /

NA

Smart Pixels Technology Ltd.

Hong Kong:Tel: +852 2619 9639

Macau

 

 

Macau:Tel: (853)-0800-987

India

NA

REDINGTON INDIA LTD

Tel: 1 800 425 6396

SMS: PHILIPS to 56677

 

 

 

Indonesia

NA

PT. Gadingsari elektronika

Tel: 62 21 75909053, 75909056,

Prima

7511530

 

 

South Korea

NA

PCS One Korea Ltd.

080-600-6600

 

 

 

 

Malaysia

NA

After Market Solutions (CE)

603 7953 3370

Sdn Bhd

 

 

 

Pakistan

NA

Philips Consumer Service

(9221) 2737411-16

 

 

 

 

 

 

Philips Electronics Singapore

 

Singapore

NA

Pte Ltd (Philips Consumer

(65) 6882 3999

 

 

Care Center)

 

 

PCCW

 

 

Taiwan

Teleservices

FETEC.CO

0800-231-099

 

Taiwan

 

 

Thailand

NA

Axis Computer System Co.,

(662) 934-5498

Ltd.

 

 

 

South Africa

NA

Sylvara Technologies Pty Ltd

086 0000 888

 

 

 

 

United Arab

NA

AL SHAHD COMPUTER

00971 4 2276525

Emirates

L.L.C

 

 

Israel

NA

Eastronics LTD

1-800-567000

 

 

 

 

 

 

FPT Service Informatic

+84 8 38248007 Ho Chi Minh City

Vietnam

NA

+84 5113.562666 Danang City

Company Ltd.

 

 

+84 5113.562666 Can tho Province

 

 

 

Philippines

NA

Glee Electronics, Inc.

(02) 633-4533 to 34,

(02) 637-6559 to 60

 

 

 

Sri Lanka

NA

no distributor and/or service

 

provider currently

 

 

 

 

Bangladesh

NA

Distributor: Computer Source

880-2-9141747, 9127592

Ltd (warranty buy-out)

880-2-8128848 / 52

 

 

Nepal

NA

Distributor: Syakar Co. Ltd

977-1-4222395

(warranty buy-out)

 

 

 

 

 

Distributor: Neat Technology

 

Cambodia

NA

Pte Ltd (Singapore) (warranty

855-023-999992

 

 

buy-out)

 

39

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Contents Customer care and warranty Troubleshooting & FAQs Table of Contents Operation Safety precautions and maintenanceMaintenance Notational Descriptions Temperature 0-40C 32-95FService Taking back/Recycling Information for Customers Disposal of product and packing materialWaste Electrical and Electronic Equipment Installation Setting up the monitorPackage contents Snap in the base in the Vesa mount areaHold the base with both hands Movie, Game, Economy, Off Operating the monitorBasic and simple instruction on the control keys OSD MenuHeight adjustment Remove the Base Assembly for Vesa Mounting Why do I need it? What is it?Image Optimization SmartImageInstallation Clock/Phase adjustments, RGB White point adjustment, etcSmartContrast Philips SmartControl PremiumColor menu Start with Standard pane Adjust menuImage Optimization SmartImage Eco Power menu Options menuFirst Color Calibration Screen On single input displays, this pane will not be visible OptionAuto PivotHelp menu Task Tray Menu Disabled Task Tray Menu EnabledContext Sensitive menu ChecSmartDesktop SmartDesktop GuideOther alternative path Vista WinRight Click Menu Title Bar OptionsLeft Click Menu Task Tray Right ClickImage Optimization Into two evenly sized horizontal regions Into two evenly sized vertical regionsHorizontal Into four Evenly sized regions Name Description ImageBottom Left or right of the monitor Custom settings PowerSensorPicture/Display Monitor Panel Type Technical SpecificationsBacklight 220B4LPY30,000hrs Environmental 220B4LPPage Recommended Resolution Resolution & Preset ModesMaximum Resolution Vesa Power ManagementModel is tested by an accredited impartial test Regulatory InformationLow acoustic noise emissions Brand owner offers take-back optionsEpeat Electronic Product Environmental Lead-free ProductCE Declaration of Conformity This product is in conformity with the following standardsDeclaration of Conformity for Products Marked with FCC Logo EN 55022 Compliance Czech Republic Only Plassering/Ventilasjon Placering/VentilationPaikka/Ilmankierto RoHS China RoHSPhilips’ Flat Panel Monitors Pixel Defect Policy Customer care and warrantyPixels and Sub pixels Types of Pixel DefectsDark subpixel For the proximity of pixel defectsAdjacent dark subpixels Total bright or black dot defects of all typesContact Information for Western Europe region Customer Care & Warranty+7 495 645 6746 for repair BelarusBrazil Vermont ArgentinaSingapore 65 6882 Care Center Taiwan Teleservices0800-231-099 00971 4Make sure the computer is turned on TroubleshootingAdjust the contrast and brightness on On-Screen Display SmartControl Premium FAQsPower on light is too strong and is disturbing Image appears blurred, indistinct or too darkRecommended resolution for this General FAQsDo if the screen shows Cannot Display this video mode?Press OK to show the OSD On Screen Display menu Troubleshooting & FAQs