Philips PXG10 manual Problem, No Picture and no Sound, Sound is Heard but no Picture Appears

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10. TROUBLESHOOTING

English

If a fault occurs, first check the points listed below before taking the projector for repair.

If you are unable to remedy a problem by following these hints, consult your dealer or service organisation.

WARNING

Under no circumstances should you try to repair the projector yourself as this could invalidate the warranty.

PROBLEM

•CHECK

NO PICTURE AND NO SOUND.

•Projector power cord is not plugged into the wall outlet.

•The bottom filter cover is not securely installed.

•Selected input is wrong. (See pages 14)

•Cables improperly connected to rear panel of the projector. (See pages 11-13)

•Remote control batteries have run down. (See page 9)

SOUND IS HEARD BUT NO PICTURE APPEARS

•Cables improperly connected to rear panel of the projector. (See pages 11-13)

•“Contrast” and “Bright” adjustments are set to minimum position. (See page 18)

•On-screen Display (“AV-MUTE”) is turned off and AV-Mute function is turned on, creating a black image. (See page 22)

PICTURE APPEARS BUT NO SOUND IS HEARD

•Cables improperly connected to rear panel of the projector. (See pages 11-13)

•Volume is set to minimum. (See page 14)

COLOUR IS FADED OR POOR

•“Color” and “Tint” adjustments are not correct. (See page 18)

COLOUR IS DISTORTED (EXCEPT FOR VIDEO MODE)

•Change the input signal type. (See page 14)

PICTURE IS BLURRED

•Adjust the focus. (See page 9)

•Projection distance is too long or too short to allow for proper focus. (See page 8)

PICTURE NOISE APPEARS

•Adjust the phase setting. (See page 17)

•Noise may appear when used with certain computers.

480P IMAGES DO NOT APPEAR

•Set the resolution mode to 480P. (See page 16)

AN UNUSUAL SOUND IS OCCASIONALLY HEARD FROM THE CABINET

•If the picture is normal, the sound is due to cabinet shrinkage caused by temperature changes.

This will not affect operation or performance.

MAINTENANCE INDICATOR LIGHTS UP

•Refer to “Lamp/Maintenance Indicators” on page 25.

LENS COMES OFF

•Align the mark on the lens with the corresponding mark on the projector, push the lens firmly in place, and rotate to the right.

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Contents User guide English Important Note for Users in the U.S.AImportant Safeguards Introduction Things YOU should Know FCC WarningComputer RGB / Component inputs Projector Features Temperature Monitor FunctionControls Functional OverviewSee illustrations on On projector figOn remote control fig Positioning the Projector and Screen SET UPUsing the adjustment feet Mains SupplyFocus, Zoom and electronic Keystone Lens AdjustmentInserting the Batteries in the Remote Control Moving the ProjectorVIDEO/COMPUTER Cables and Adapter InstallationVideo/computer cables and adapter ConnectionsConnecting an IBM-PC or a Macintosh computer using Connecting to a computerConnecting to a Computer Plug and Play function when connecting to a 15 pin terminalScart/RCA adapter Connecting to video equipmentEquipped with a Scart connector Europe onlyConnecting to Audio Equipment Connecting the Remote Control Mouse ReceiverPreparation Using the Remote Control FIGOperation PreparationGraphical User Interface Using the GUI Graphical User Interface Menu ScreensData Mode Menu Control Video Mode Menu Control Language SelectionPicture control Data Mode Input SignalVideo Mode Input Signal Picture ControlAuto Sync Adjustment Data Mode DisplayData display Fine Sync adjustments Auto Sync Display FunctionAudio Control Data / Video Mode DisplayPicture control/Audio control/Personal preferences Personal PreferencesSelecting a saved setting Personal preferences/Other settingsOther Settings Reverse/Invert Image FunctionOther settings Ceiling-mount SetupEffect Modes Picture display mode Normal Wide DOT by DOT DOT by DOT WideTurning off the On-Screen Display OSD Economy modeAV Mute Function On-Screen Display Override FunctionChecking the Input Signal Automatic Power Shutoff FunctionSelecting signal type Data 1 only Interlaced I/Progressive P conversionSetting a Background Image Selecting a Startup ImageStatus Function Cleaning the side air filter not removable Additional Information Connecting RS-232C port/Maintenance Cleaning and replacing the bottom air filter Lamp/Maintenance IndicatorsAdditional Information MaintenanceMaintenance Indicator Condition Problem Possible Solution Lamp LCA 3110 8670 931Resetting the lamp timer Kensington LockMaintenance Indicator Lights UP ProblemColour is Distorted Except for Video Mode No Picture and no Sound