6 Troubleshooting
6.1Contact information
If the advice and suggestions in Troubleshooting do not help resolve the problem, try switching the TV off and back on again.
Warning
If your TV breaks down, NEVER try to repair the TV yourself.
Consumer Care
If the TV problem is not solved you can call the Philips Consumer Care hotline in your country. Look up the TV model and serial number before you call. Find the telephone number on the documentation that came with the TV. Or consult our website www.philips.com/support
TV model number and serial number
Find these numbers on the packaging label or on the type label on the back or bottom of the TV.
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