ATEN Technology CN-6000 user manual Troubleshooting, Symptom Action

Page 35

The Administrator Utility

Troubleshooting

Symptom

Action

Users cannot find the

The power on sequence may not have been performed

CN-6000 on the network.

correctly. You must power up the CN-6000 before

 

powering up the equipment it connects to.

 

 

After I move the

This can happen if the new network supports DHCP but the

CN-6000 to a different

CN-6000 is configured to set the IP address manually, or if

computer, it no longer

the new network doesn’t use DHCP to assign IP

shows up on the

addresses, but the CN-6000 is set to obtain its IP address

network.

automatically via DHCP (see p. 16, for details).

 

To resolve the problem:

 

1. Put the CN-6000 back on its original domain, and log

 

into it there.

 

2. Change the setting to DHCP (if that is appropriate), or

 

manually assign the CN-6000 a new IP address

 

corresponding to the domain that that the new computer

 

resides on.

 

 

27

2003-11-03

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Contents CN-6000 2003-11-03 Packing List Contents Appendix Java ClientLog Server Overview About This ManualConventions Viii 2003-11-03 Chapter Overview2003-11-03 System Requirements Features2003-11-03 10/100 Mbps Data LED Reset / Firmware Upgrade SwitchPower LED Front ViewRear View Installation 2003-11-03 Introduction InstallationStarting Up Administrator Utility Logging Administrator Utility Uploading Changes Settings NotebookGeneral Network Access PortsIP Address Security Filtering 2003-11-03 User Management Page Customization Upgrading the Firmware and Java Program Administrator Utility Java Authentication Symptom Action Troubleshooting2003-11-03 Windows Client Double Click it Connection ScreenConnecting 2003-11-03 Hotkeys Hotkey Setup ScreenAn explanation of the actions is given in the table, below Configuring the HotkeysKeystrokes OperationScreen Information Click Continue Mouse SynchronizationWindows Client Video Adjustment RGB Work Files Problem Resolution 2003-11-03 Java Client 168.10.95.001/cn6k.html Java Client Main Screen Keypad User PanelVideo Num Cap Scr Lock LEDs Mouse SynchronizationDirection Pad ExitUse the Mouse Synchronization feature see 2003-11-03 Log Server Starting Up Menu Bar ConfigureSearch EventsDescription of the items is given in the table, below Options MaintenanceCN-6000 List Panel Configure , pEvent List Window Appendix SpecificationsRack Mounting Limited WarrantyIndex CN-6000 User Guide