Black Box Official Manual for ServSelect III - Installation and User Guide

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SERVSELECTTM III INSTALLER/USER GUIDE

Welcome to the ServSwitchFamily!

Thank you for purchasing a BLACK BOXServSelectIII! We appreciate your business, and we think you’ll appreciate the many ways that your new ServSelect III will save you money, time, and effort.

That’s because the ServSwitch family is all about breaking away from the traditional, expensive model of computer management. You know, the one-size-fits-all-even-if-it- doesn’t model that says, “One computer gets one user station, no more, no less.” Why not a single user station (monitor, keyboard, and mouse) for multiple computers—even computers of different platforms? Why not a pair of user stations, each of which can control multiple computers? Why not multiple user stations for the same computer?

With our ServSwitch products, there’s no reason why not. We carry a broad line of robust solutions for all these applications. Do you have just two PCs, and need an economical alternative to keeping two monitors, keyboards, and mice on your desk? Or do you need to share dozens of computers, including a mix of IBM® PC, RS/6000®, Apple® Macintosh®, Sun Microsystems®, and SGI™ compatibles among multiple users with different access levels? Does your switch have to sit solidly on a work table and use regular everyday cables? Or does it have to be mounted in an equipment rack and use convenient many-to-one cables? No matter how large or small your setup is, no matter how simple or how complex, we’re confident we have a ServSwitch system that’s just right for you.

The ServSwitchfamily from BLACK BOX—the one-stop answer for all your KVM switching needs!

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This manual will tell you all about your new ServSelect III, including how to install, operate, and troubleshoot it. For an introduction to the ServSelect III, see Chapter 2. The ServSelect III product codes covered in this manual are:

KV21008A KV21008E

KV22008A KV22008E

KV22016A KV22016E

This manual also includes information about the ServSelct III cables and Server Access Modules (SAMs), which have their own manuals or installation guides.

ServSelect III cables

SAMs

EHN21000PS2-0007KV123A

EHN21000PS2-0010KV125A

EHN21000PS2-0015KV126A

EHN21000USB-0007KV127A

EHN21000USB-0010

EHN21000USB-0015

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Contents KV21008A KV22008A KV22016A KV21008E KV22008E KV22016E Page Welcome to the ServSwitch Family KV21008A KV21008E KV22008A KV22008E KV22016A KV22016EServSelect III cables SAMs European Union Declaration of Conformity Japanese Compliance Statement Other Agency Approvals Compliance StatementsInstrucciones DE Seguridad Normas Oficiales Mexicanas NOM Electrical Safety StatementNOM Statement Table of Contents ServSelect III Product Specifications SpecificationsServselect Iiitm INSTALLER/USER Guide Two-User Share Mode Features and BenefitsCascading expansion VideoPlug and Play Flash upgradableExample of a ServSelect III Configuration Safety PrecautionsRackmount safety considerations Getting Started Rack Mounting Your ServSelect III SwitchSupplied with the ServSelect III switch To install the 1U switch mounting bracketInstalling the ServSelect III Switch Basic ServSelect III Switch Configuration To connect a server using a SAMTo cascade multiple ServSelect III switches Connecting UsersCascading ServSelect III Switches To connect a server using a ServSelect III cableServSelect III Switch Configuration with a Cascaded Switch Adding Legacy SwitchesServSelect III Switch Configuration with Legacy KVM Switches To add a legacy KVM switchSetting Up Your ServSelect III Switching System Servselect III INSTALLER/USER Guide To access the Main dialog box Controlling Your System at the Analog PortsViewing and Selecting Ports and Servers To select the previous server OSD Interface Status SymbolsSelecting servers To select serversOSD Interface Navigation Basics Navigating the OSD InterfaceAlt+Hotkey Configuring OSD Interface Menus Setup Features to Manage Routine Tasks for Your ServersTo access the Setup menu Assigning server names To access the Names dialog boxTo access the Devices dialog box Assigning device typesTo assign names to servers Devices Dialog Box To assign a device typeTo set a Screen Delay Time for the OSD interface To set up key sequences to launch the OSD interfaceTo access the Menu dialog box To choose the default display order of serversTo determine how the status flag is displayed To access the Flag dialog boxControlling the status flag OSD Interface Status FlagsTo access the Security dialog box Setting console securityTo set or change the password To password protect your consoleTo log in to your console To disable local user accounts admin user only To enable local user accountsDisplaying Version Information To immediately turn on the screen saverTo display version information To add servers to the scan list Scanning Your SystemTo remove a server from the scan list To start the scan modeTo cancel scan mode Running System DiagnosticsTo run diagnostic tests Diagnostic Test DetailsBroadcasting to Servers To access the Broadcast dialog boxTo turn broadcasting off To broadcast to selected serversTo access the Switch dialog box Changing Your Switch ModeSetting the Share Mode feature To enable Share ModeBasic Operations To access the User Setup screen administrator only Using Administrator PrivilegesUser Setup menu functions administrator only User Edit menu administrator onlyTo edit a user User Setup menu Delete administrator only User Access menu administrator onlyAdvanced Operations Upgrading the ServSelect Items needed for the upgradePossible error conditions To upgrade firmwareTo simultaneously upgrade multiple SAMs To upgrade SAM firmware individuallyUpgrading the SAM firmware Version Dialog Box SAM Load Dialog Box Page Page Page Doc. No -598-501A Customer Support Information

KV21008A, KV21008E, KV22016E, KV22008E specifications

The Black Box KV22008E, KV22016E, KV21008E, and KV21008A are advanced KVM (Keyboard, Video, Mouse) switches designed for efficient management of multiple computers from a single workstation. These devices are essential for IT professionals, data centers, and businesses that require seamless control over multiple systems without the hassle of numerous peripherals.

The KV22008E and KV22016E models cater to larger setups, supporting up to eight and sixteen computers, respectively. They are designed to provide a robust solution for users needing scalability in their operations. Both models support high-resolution video output up to 1920 x 1200, ensuring sharp and clear display quality across various applications. Their compatibility with different operating systems, including Windows, macOS, and Linux, makes them versatile tools for diverse environments.

For smaller configurations, the KV21008E and KV21008A models are tailored for eight computers, offering similar functionality in a more compact design. They support up to 1080p video output, which meets the needs of users who require adequate display capabilities without demanding higher resolutions. These models feature a user-friendly interface that simplifies switching between connected computers, enhancing workflow efficiency.

One of the standout technologies in these KVM switches is their ability to support USB peripheral sharing. This means that users can attach USB devices such as printers, scanners, and external drives and access them across all connected computers. This feature not only optimizes space but also minimizes costs by reducing the number of required peripherals.

Another essential characteristic is the hotkey switching capability, enabling users to switch between computers quickly using predefined keyboard shortcuts. This feature greatly enhances productivity, especially in fast-paced environments where time is of the essence.

These switches are built with a firm focus on reliability and security, featuring a robust design that mitigates the risk of data loss and ensures that sensitive information remains protected. Additionally, they offer extensive cable management options, allowing for a tidy workspace and reducing clutter.

In conclusion, the Black Box KV22008E, KV22016E, KV21008E, and KV21008A KVM switches provide flexible, efficient, and secure solutions for managing multiple computers. With their high-resolution support, USB sharing technology, and user-friendly features, they are invaluable tools for any business looking to streamline its operations and improve workflow efficiency. Whether for small or large setups, these KVM switches are poised to meet the diverse needs of modern workplaces.