Black Box KV22008E Items needed for the upgrade, Possible error conditions, To upgrade firmware

Page 49

SERVSELECT III INSTALLER/USER GUIDE

Appendix A: Flash Upgrades

Upgrading the ServSelect III

You can upgrade the firmware of your ServSelect III by using a special update utility provided by BLACK BOX. This utility automatically configures the port communications settings to allow direct downloading from the connected server.

Items needed for the upgrade

•Server running Windows NT®, Windows® 95, Windows 98 or Windows 2000

•Available serial port (COM port) on the server

•Null modem serial cable that connects the switch and the server

•Firmware update

To upgrade firmware:

1.Connect the null modem serial cable to a COM port on the server and to the serial connector on the back panel of the switch. Make a note of which COM port you have chosen, then turn on the switch.

2.Go to www.blackbox.com to access the firmware upgrade file. Once the download is complete, navigate to the drive where you have saved the firmware update and unzip the file.

3.Double-click to run the file ApplianceUpdate.exe.

4.Click the Next button to display the main dialog box.

5.In the dialog box that displays, select the desired language from the selected Language drop-down list and the appropriate COM Port from the COM Port menu.

6.Click Update.

7.Once the firmware is updated, an Update Complete message displays. Click the Close button to exit the dialog box.

8.The switch automatically reboots after the upgrade is completed.

Possible error conditions

If the download does not execute properly, verify the following:

•Verify that the COM port is correct.

•Verify that no other program is currently using the COM port, or that no previous DOS window/shell is open that had used the desired COM port.

•Verify that no other copies of the Appliance Update utility are currently running.

•Verify that a null modem serial cable is used.

•In the selected COM port Advanced Port settings, verify that the FIFO buff- ers are selected and that the receive buffer is set to High.

CAUTION:

While upgrading, do not use your computer for anything else or switch between windows. Close all other windows if necessary. If the upgrade was unsuccessful (such as during a power outage), repeat

the procedure.

47

Page 48 Page 50
Image 49
Page 48 Page 50
Contents KV21008A KV22008A KV22016A KV21008E KV22008E KV22016E Page KV21008A KV21008E KV22008A KV22008E KV22016A KV22016E Welcome to the ServSwitch FamilyServSelect III cables SAMs European Union Declaration of Conformity Japanese Compliance Statement Other Agency Approvals Compliance StatementsInstrucciones DE Seguridad Normas Oficiales Mexicanas NOM Electrical Safety StatementNOM Statement Table of Contents ServSelect III Product Specifications SpecificationsServselect Iiitm INSTALLER/USER Guide Two-User Share Mode Features and BenefitsPlug and Play VideoFlash upgradable Cascading expansionExample of a ServSelect III Configuration Safety PrecautionsRackmount safety considerations Supplied with the ServSelect III switch Rack Mounting Your ServSelect III SwitchTo install the 1U switch mounting bracket Getting StartedInstalling the ServSelect III Switch Basic ServSelect III Switch Configuration To connect a server using a SAMCascading ServSelect III Switches Connecting UsersTo connect a server using a ServSelect III cable To cascade multiple ServSelect III switchesServSelect III Switch Configuration with a Cascaded Switch Adding Legacy SwitchesServSelect III Switch Configuration with Legacy KVM Switches To add a legacy KVM switchSetting Up Your ServSelect III Switching System Servselect III INSTALLER/USER Guide Controlling Your System at the Analog Ports To access the Main dialog boxViewing and Selecting Ports and Servers Selecting servers OSD Interface Status SymbolsTo select servers To select the previous serverOSD Interface Navigation Basics Navigating the OSD InterfaceAlt+Hotkey Setup Features to Manage Routine Tasks for Your Servers Configuring OSD Interface MenusTo access the Setup menu Assigning server names To access the Names dialog boxAssigning device types To access the Devices dialog boxTo assign names to servers Devices Dialog Box To assign a device typeTo access the Menu dialog box To set up key sequences to launch the OSD interfaceTo choose the default display order of servers To set a Screen Delay Time for the OSD interfaceControlling the status flag To access the Flag dialog boxOSD Interface Status Flags To determine how the status flag is displayedTo access the Security dialog box Setting console securityTo password protect your console To set or change the passwordTo log in to your console To disable local user accounts admin user only To enable local user accountsTo immediately turn on the screen saver Displaying Version InformationTo display version information To add servers to the scan list Scanning Your SystemTo remove a server from the scan list To start the scan modeTo cancel scan mode Running System DiagnosticsTo run diagnostic tests Diagnostic Test DetailsBroadcasting to Servers To access the Broadcast dialog boxTo turn broadcasting off To broadcast to selected serversSetting the Share Mode feature Changing Your Switch ModeTo enable Share Mode To access the Switch dialog boxBasic Operations To access the User Setup screen administrator only Using Administrator PrivilegesUser Edit menu administrator only User Setup menu functions administrator onlyTo edit a user User Setup menu Delete administrator only User Access menu administrator onlyAdvanced Operations Possible error conditions Items needed for the upgradeTo upgrade firmware Upgrading the ServSelectTo upgrade SAM firmware individually To simultaneously upgrade multiple SAMsUpgrading the SAM firmware Version Dialog Box SAM Load Dialog Box Page Page Page Doc. No -598-501A Customer Support Information

KV21008A, KV21008E, KV22016E, KV22008E specifications

The Black Box KV22008E, KV22016E, KV21008E, and KV21008A are advanced KVM (Keyboard, Video, Mouse) switches designed for efficient management of multiple computers from a single workstation. These devices are essential for IT professionals, data centers, and businesses that require seamless control over multiple systems without the hassle of numerous peripherals.

The KV22008E and KV22016E models cater to larger setups, supporting up to eight and sixteen computers, respectively. They are designed to provide a robust solution for users needing scalability in their operations. Both models support high-resolution video output up to 1920 x 1200, ensuring sharp and clear display quality across various applications. Their compatibility with different operating systems, including Windows, macOS, and Linux, makes them versatile tools for diverse environments.

For smaller configurations, the KV21008E and KV21008A models are tailored for eight computers, offering similar functionality in a more compact design. They support up to 1080p video output, which meets the needs of users who require adequate display capabilities without demanding higher resolutions. These models feature a user-friendly interface that simplifies switching between connected computers, enhancing workflow efficiency.

One of the standout technologies in these KVM switches is their ability to support USB peripheral sharing. This means that users can attach USB devices such as printers, scanners, and external drives and access them across all connected computers. This feature not only optimizes space but also minimizes costs by reducing the number of required peripherals.

Another essential characteristic is the hotkey switching capability, enabling users to switch between computers quickly using predefined keyboard shortcuts. This feature greatly enhances productivity, especially in fast-paced environments where time is of the essence.

These switches are built with a firm focus on reliability and security, featuring a robust design that mitigates the risk of data loss and ensures that sensitive information remains protected. Additionally, they offer extensive cable management options, allowing for a tidy workspace and reducing clutter.

In conclusion, the Black Box KV22008E, KV22016E, KV21008E, and KV21008A KVM switches provide flexible, efficient, and secure solutions for managing multiple computers. With their high-resolution support, USB sharing technology, and user-friendly features, they are invaluable tools for any business looking to streamline its operations and improve workflow efficiency. Whether for small or large setups, these KVM switches are poised to meet the diverse needs of modern workplaces.
Top Page Image Contents