Black Box IC246A-R2, IC244A-R2 manual If the device operates properly when directly

Page 16

SINGLE/DUAL USB-CAT5 EXTENDER 165FT

Symptoms/Cause

Remedy

 

 

 

Link LED on Local Unit

1.

Check that the USB device is securely

is on;

 

connected to the USB port on the Remote

Host LED on Local Unit

 

Unit.

is on.

2.

Disconnect the Local Unit from the computer.

Link LED on Remote

3.

Connect the USB device directly to the USB

Unit is on;

 

port on the computer.

Device LED on Remote

 

4.

If the device does not operate properly,

Unit is off.

Cause:

 

consult the user documentation for the device.

5.

If the device operates properly when directly

a)

The USB device is

 

connected to the computer, connect another

 

not connected to

 

 

 

full speed device (of a different type) to the

 

the Remote Unit.

 

 

 

Remote Unit. Connect the Local Unit to the

b) The USB device is

 

 

computer.

 

malfunctioning.

6.

If the second device does not operate, the

c)

The computer does

 

extender may be malfunctioning. Contact

 

not recognise the

 

technical support for assistance.

 

USB device.

7.

If the second device does operate properly,

d)

The computer does

 

the first device may not be compatible with the

 

not support USB

 

USB-CAT5 Extender. Contact technical

 

hubs.

 

support for assistance.

e) The USB-CAT5

 

 

 

Extender is

 

 

 

malfunctioning.

 

 

 

 

 

All LEDs on both Local

1.

Disconnect the Local Unit from the computer.

Unit and Remote Unit

2.

Connect the USB device directly to the USB

are on but the device

 

port on the computer.

does not operate

3.

If the device does not operate properly,

correctly

 

consult the user documentation for the device.

Cause:

 

4.

If the device operates properly when directly

a) The USB device is

 

connected to the computer, connect another

 

malfunctioning.

 

full speed device (of a different type) to the

b)

The computer does

 

Remote Unit. Connect the Local Unit to the

 

not recognise the

 

computer.

 

USB device.

5.

If the second device does not operate, the

c)

The USB-CAT5

 

extender may be malfunctioning. Contact

 

Extender is

 

technical support for assistance.

 

malfunctioning.

6.

If the second device does operate properly,

 

 

 

the first device may not be compatible with the

 

 

 

USB-CAT5 Extender. Contact technical

 

 

 

support for assistance.

14

Image 16
Contents Single/Dual USB-CAT5 Extender 165FT Page FCC Statement Normas Oficiales Mexicanas NOM Electrical Safety Statement Instrucciones DE SeguridadNOM Statement SINGLE/DUAL USB-CAT5 Extender 165FT Contents Specifications Product Contents IntroductionAbout the USB-CAT5 Extender Local UnitRemote Unit Network CablingUSB Cables Power HandlingCompatibility Installation Installing the Local UnitInstalling the Remote Unit Connecting the Local Unit to the Remote UnitConnecting a USB Device Checking the InstallationWith Premise Cabling Troubleshooting Problems, Causes and SolutionsIf the device operates properly when directly Calling Black Box Shipping and PackagingSINGLE/DUAL USB-CAT5 Extender 165FT Page Copyright 2004. Black Box Corporation. All rights reserved