Black Box ACS4201A, ACS1009A manual Appendix C Calling Technical Support

Page 31

APPENDIX C: CALLING TECHNICAL SUPPORT

Black Box Technical Support

Country

Web Site/E-Mail

 

Phone

 

Fax

 

 

 

 

US

www.blackbox.com

724-746-5500

724-746-0746

 

info@blackbox.com

 

 

 

 

 

 

 

 

+43

1 256 98 56

Austria

www.black-box.at

+43

1 256 98 56

 

support@black-box.at

 

 

 

 

 

 

 

 

+32

2 725 92 12

Belgium

www.blackbox.be

+32

2 725 85 50

 

support.english@blackbox.be

 

 

 

 

 

support.french@blackbox.be

 

 

 

 

 

support.nederlands@blackbox.be

 

 

 

 

 

 

 

 

+45

56 65 08 05

Denmark

www.blackbox.dk

+45

56 63 30 10

 

blackbox@blackbox.dk

 

 

 

 

 

 

 

+358 201 888 808

Finland

www.blackbox.fi

+358 201 888 800

 

tuki@blackbox.fi

 

 

 

 

 

 

 

 

+33

820 05 07 09

France

www.blackbox.fr

+33

820 07 09 11

 

tech@blackbox.fr

 

 

 

 

 

 

 

 

+49

811 5541 499

Germany

www.black-box.de

+49

811 5541 110

 

techsupp@black-box.de

 

 

 

 

 

 

 

+353 1 662 2477

Ireland

www.blackbox.co.uk

+353 1 662 2466

 

techhelp@blackbox.co.uk

 

 

 

 

 

 

 

 

+39

02 27 400 219

Italy

www.blackbox.it

+39

02 27 404 700

 

supporto.tecnico@blackbox.it

 

 

 

 

 

 

 

 

+31

30 241 4746

Netherlands

www.blackbox.nl

+31

30 241 7799

 

techsupport@blackbox.nl

 

 

 

 

 

 

 

 

+47

55 300 701

Norway

www.blackboxnorge.no

+47

55 300 710

 

support@blackboxnorge.no

 

 

 

 

 

 

 

 

+34

916239784

Spain

www.blackbox.es

+34

916590732

 

tecnico@blackbox.es

 

 

 

 

 

 

 

 

+46

08 38 04 30

Sweden

www.blackboxab.se

+46

8 44 55 890

 

support@blackboxab.se

 

 

 

 

 

 

 

 

+41

55 451 70 75

Switzerland

www.black-box.ch

+41

55 451 70 71

 

support@black-box.ch

 

 

 

 

 

 

 

 

+44

118 965 6001

UK

www.blackbox.co.uk

+44

118 965 6000

 

techhelp@blackbox.co.uk

 

 

 

 

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Contents DVI-D-CatX-KVM-Extender Single and DualHead Manual Welcome to the DVI-D Cat X KVM-Extender Family Copyrights and Trademarks DVI-D CAT X KVM-EXTENDER Declaration of Conformity Safety Precautions and Installation Guidelines Contents Quick Setup Glossary IntroductionDVI-D Cat X KVM Extender system example Features Product Range Upgrade KitsDVI-D Cat X Extender Interface Compatibility CompatibilityConnection & Compatibility How to Use This GuidePackage Contents InstallationInterconnection Cable Requirements Power SupplySystem Setup DVI-D Cat X KVM-Extender Type ACS1009A Remote Unit DVI-D Cat X KVM-Extender Type ACS1009A Local UnitDVI-D Cat X KVM-Extender Type ACS1009A Local/ Remote Unit DVI-D Cat X KVM-Extender Type ACS2209A Remote Unit DVI-D Cat X KVM-Extender Type ACS2209A Local UnitDVI-D Cat X KVM-Extender Type ACS2209A Local/ Remote Unit DVI-D Cat X KVM-Extender Type ACS4001A Remote Unit DVI-D Cat X KVM-Extender Type ACS4001A Local UnitDVI-D Cat X KVM-Extender Type ACS4001A Local/ Remote Unit DVI-D Cat X KVM-Extender Type ACS4201A Remote Unit DVI-D Cat X KVM-Extender Type ACS4201A Local UnitDVI-D Cat X KVM-Extender Type ACS4201A Local/ Remote Unit Diagnostic LEDs at DVI-D Cat X Extender Diagnostic LEDsAppearance Diagnostics There isn’t a picture TroubleshootingDVI-D Cat X KVM-Extender with optional, secondary screen Appendix a Example ApplicationsAppendix a Example Applications Rackmount Kit for Singlehead devices ACS1009A-RMK Appendix B Rack Mount OptionsAppendix B Rack Mount Options Appendix C Calling Technical Support Appendix C Calling Technical Support Videoquelle/Monitor Power requiredCATx Installation cable AWG24 VoltageShipping box Operating TemperatureStorage Temperature DVI-D CatPin Signal Appendix E ConnectorsAppendix E Connectors Pin Keyboard Mouse PinPin Connector device Keyboard Mouse