Black Box ServSwitch Freedom, KV0004A-LED, KV0004A-XTRA-LED Performing upgrades Windows only

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Chapter 4: Configuration

4.7 Performing upgrades (Windows only)

The ServSwitch Freedom unit is fully upgradable via flash upgrade. Such upgrades require a Windows-based computer system to be linked via the OPTIONS port.

Items required to perform an upgrade

Upgrade cable (supplied Flash Upgrade Adapter plus a CAT5 patch lead [see Appendix C for overall pin-out specifications]).

A Windows-based upgrade computer with an RS-232 serial port.

The latest version of the KVM Firmware Uploader and firmware files for the ServSwitch Freedom unit (available for download from the Black Box website. Go to the KV0004A product page and click on the 'Resources' tab).

4.7.1 Using the KVM Firmware Uploader utility

1.Download the latest ServSwitch Freedom unit KVM Firmware Uploader from Black Box Technical Support or from the Black Box website and install it on a Windows based upgrade computer that will be connected to the ServSwitch Freedom unit. The files are supplied as a compressed ZIP file. Decompress the ZIP file with an appropriate tool such as WinZip (www.winzip.com) and copy all contained files to the same folder on the upgrade computer.

2.Remove the power supply plug from the rear panel of the unit.

3.Use the supplied Flash Upgrade Adapter and any CAT5 patch cable to link the serial port of the upgrade computer to the ServSwitch Freedom OPTIONS port. There is no need to adjust the computer’s serial port settings as the application will do this automatically.

4.While powering on or when already powered: Press and hold the COMPUTER and MODE buttons (for up to ten seconds) until the numeric indicator shows ’U’.

5.From the folder created/used in step 1, select the KVMUploader file/icon to run the upgrade utility. The KVM Firmware Uploader dialog will be displayed:

Figure 4-9. KVM Firmware Uploader utility screen.

6.Click the Query Unit button to confirm that communication is possible with the ServSwitch Freedom unit and to establish its firmware details. If successful, the ‘Unit connected’ field should show the name of the ServSwitch Freedom unit and the cur- rent firmware will also be listed.

If the application cannot contact the ServSwitch Freedom unit, re-check the connection cable and click the Advanced... button to check that the correct serial port is being used. Change the serial port within the Advanced... section, if necessary.

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Contents ServSwitch Freedom Trademarks Used in this Manual ServSwitch FreedomFCC and IC RFI Statements ServSwitch Freedom Table of Contents CE, FCC SpecificationsOverview Introduction OverviewWhat‘s Included FeaturesAdditional Items You May Need R v S w i tc h F re e d o m Hardware Description Top PanelComputer Power input or power supply connects hereRear Panel Number Component DescriptionInstallation Locations InstallationMounting User console ConnectionsTo connect peripherals to the user console To connect a computer system Computer systemsTo connect the power supply Power in connectionTo connect a computer or device for remote control Channel switching by external controlOptions port pinout Control by RS-232 serial Serial port parameter settingsSerial port channel selection codes Optional LED indicator connections Port 2 Port LED indicator with Metre lead To exit the configuration menu and save changes ConfigurationConfiguration Using the Configuration Menu To use the configuration menuAll default Ctrl + Alt defaultHotkeys disabled Enter the Switch Mode menuBlackbox.com To set the default switching mode Switching modeTo show the current firmware version To reset configuration to factory defaultsTo set a new password Miscellaneous functions1A 2A Configuring the Glide and Switch systemSee 4.6 Optional Glide and Switch operations and settings Visual C++ Runtime Configuration AppDrivers Configuring multiple monitors To adjust details for an individual indicator Configuring LED indicatorsAdjusting color and brightness for all indicators Adjusting individual indicatorsConfiguration Mouse parking... setting Mouse... settingSwitch... settings Using the KVM Firmware Uploader utility Performing upgrades Windows onlyItems required to perform an upgrade Issues to consider when performing flash upgrades Operation Selecting a computer Selecting a computer using the Glide and Switch utilityTemporarily disabling and enabling Glide and Switch OperationTo select a computer using the front panel Selecting a computer using the front panelUsing standard hotkey press combinations Selecting a computer using hotkeysSelects channel Selecting a computer using the mouse buttons Using additional hotkey press combinationsTo select a computer using the mouse buttons To lock the unit Locking access to the computersTo cancel the password If you forget the passwordTrue Emulation Appendix A. What is True Emulation?Enumerated USB switching Emulated USB switchingAppendices Issues when using Glide and Switch Appendix B. What is Glide and Switch?Serial remote control and flash upgrade cable 10p10c Serial remote control and flash upgrade cable 8p8cAppendix C. Cable pin-outs Appendix D. Safety information About Black Box Black Box Tech Support FREE! Live /7
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KV0004A-XTRA-LED, KV0004A-LED, ServSwitch Freedom, KV0004A specifications

The Black Box KV0004A and its variants, including KV0004A-XTRA-LED and KV0004A-LED, are advanced KVM (Keyboard, Video, Mouse) switches designed to streamline the management of multiple servers and computers from a single console. These devices are pivotal for IT professionals and data centers, providing efficient control over several systems, thereby optimizing workflow and enhancing productivity.

One of the standout features of the KV0004A series is its ability to support up to four computers, making it ideal for environments with limited space or resources. Users can easily switch between connected systems using a simple button, keyboard hotkey, or an On-Screen Display (OSD) menu, which simplifies the operation and minimizes downtime. The KV0004A series supports resolutions up to 1920 x 1200, ensuring clear and sharp visuals during operation, critical for tasks requiring detailed monitoring.

The KV0004A-XTRA-LED model incorporates an enhanced LED interface that provides real-time status updates for each connected computer. This feature enhances visibility and helps users quickly identify active systems, crucial for fast-paced environments where efficiency is paramount. Additionally, the integrated firmware is designed for easy updates, allowing for improved performance and feature enhancements over time.

In terms of connectivity, the KV0004A series supports a wide range of input and output options. It can easily interface with USB and PS/2 peripherals, ensuring compatibility with a variety of devices. In addition, the switches are designed with robust security features, protecting sensitive data being transmitted from unauthorized access, which is essential for any organization working with confidential information.

Another noteworthy characteristic of the Black Box KV0004A series is its plug-and-play functionality, allowing for quick setup without the need for additional software or drivers. This ease of installation means users can get up and running in no time, reducing the potential for errors during deployment.

Lastly, the ServSwitch Freedom adds another dimension by providing true freedom of movement with wireless capabilities. This allows users to operate systems from a distance, greatly increasing flexibility and comfort for system administration tasks. The combination of advanced features, reliable technologies, and user-centered design makes the Black Box KV0004A series a pinnacle choice for effective KVM switching in both enterprise and small business environments.