Black Box KV0004A-LED, KV0004A-XTRA-LED manual Issues to consider when performing flash upgrades

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ServSwitch Freedom

7.From the main KVM Firmware Uploader dialog, click the Browse... button and select the upgrade file: FREEDM_xxx.txt

where xxx is the firmware version.

The upgrade file details will be displayed within the dialog.

IMPORTANT: Check that the ‘Intended Target Units’ field matches the ‘Unit Connected’ field. If these fields do not match then you may have an incorrect upgrade file; check with Black Box Technical Support before proceeding. Check also that the ‘New firmware version’ is greater than the ‘Current firmware version’. See Figure 4-10.

Check that the ‘Intended Target Units’ field matches the ‘Unit Connected’ field.

Check also that the ‘New firmware version’ is greater than the ‘Current firmware version’.

Figure 4-10.KVM Firmware Uploader utility screen with upgrade file selected.

8.To begin the upgrade process, click the Upload Now button. The progress will be shown within the dialog. Should you decide not to continue with the upload at any stage, click the Abort button; response to this is usually immediate, however, during an erase command, the upload will not be aborted until the erase is complete (this may take a few seconds).

9.Disconnect the power. When the power is re-applied the ServSwitch Freedom unit will operate using the new firmware.

4.7.2 Issues to consider when performing flash upgrades

The upgrade program rewrites the internal firmware code. If the upgrade process is interrupted then the unit will have invalid code and will not be able to operate. It is therefore good practice to ensure that the upgrade process is always fully completed. A partial or failed upgrade may be rectified by performing another upgrade.

WARNING: Running faulty or partially upgraded code may have unpredictable results and may damage your ServSwitch Freedom unit or computing equipment.

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Contents ServSwitch Freedom ServSwitch Freedom Trademarks Used in this ManualFCC and IC RFI Statements ServSwitch Freedom Table of Contents Specifications CE, FCCOverview Overview IntroductionAdditional Items You May Need FeaturesWhat‘s Included Hardware Description Top Panel R v S w i tc h F re e d o mPower input or power supply connects here Rear PanelNumber Component Description ComputerMounting InstallationInstallation Locations To connect peripherals to the user console ConnectionsUser console Computer systems To connect a computer systemPower in connection To connect the power supplyOptions port pinout Channel switching by external controlTo connect a computer or device for remote control Serial port channel selection codes Serial port parameter settingsControl by RS-232 serial Optional LED indicator connections Port 2 Port LED indicator with Metre lead Configuration Configuration Using the Configuration MenuTo use the configuration menu To exit the configuration menu and save changesCtrl + Alt default Hotkeys disabledEnter the Switch Mode menu All defaultBlackbox.com Switching mode To set the default switching modeTo reset configuration to factory defaults To set a new passwordMiscellaneous functions To show the current firmware versionConfiguring the Glide and Switch system 1A 2ASee 4.6 Optional Glide and Switch operations and settings Drivers Configuration AppVisual C++ Runtime Configuring multiple monitors Configuring LED indicators Adjusting color and brightness for all indicatorsAdjusting individual indicators To adjust details for an individual indicatorConfiguration Switch... settings Mouse... settingMouse parking... setting Items required to perform an upgrade Performing upgrades Windows onlyUsing the KVM Firmware Uploader utility Issues to consider when performing flash upgrades Selecting a computer using the Glide and Switch utility Temporarily disabling and enabling Glide and SwitchOperation Operation Selecting a computerSelecting a computer using the front panel To select a computer using the front panelSelects channel Selecting a computer using hotkeysUsing standard hotkey press combinations To select a computer using the mouse buttons Using additional hotkey press combinationsSelecting a computer using the mouse buttons Locking access to the computers To cancel the passwordIf you forget the password To lock the unitAppendix A. What is True Emulation? Enumerated USB switchingEmulated USB switching True EmulationAppendices Appendix B. What is Glide and Switch? Issues when using Glide and SwitchAppendix C. Cable pin-outs Serial remote control and flash upgrade cable 8p8cSerial remote control and flash upgrade cable 10p10c Appendix D. Safety information Black Box Tech Support FREE! Live /7 About Black Box
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KV0004A-XTRA-LED, KV0004A-LED, ServSwitch Freedom, KV0004A specifications

The Black Box KV0004A and its variants, including KV0004A-XTRA-LED and KV0004A-LED, are advanced KVM (Keyboard, Video, Mouse) switches designed to streamline the management of multiple servers and computers from a single console. These devices are pivotal for IT professionals and data centers, providing efficient control over several systems, thereby optimizing workflow and enhancing productivity.

One of the standout features of the KV0004A series is its ability to support up to four computers, making it ideal for environments with limited space or resources. Users can easily switch between connected systems using a simple button, keyboard hotkey, or an On-Screen Display (OSD) menu, which simplifies the operation and minimizes downtime. The KV0004A series supports resolutions up to 1920 x 1200, ensuring clear and sharp visuals during operation, critical for tasks requiring detailed monitoring.

The KV0004A-XTRA-LED model incorporates an enhanced LED interface that provides real-time status updates for each connected computer. This feature enhances visibility and helps users quickly identify active systems, crucial for fast-paced environments where efficiency is paramount. Additionally, the integrated firmware is designed for easy updates, allowing for improved performance and feature enhancements over time.

In terms of connectivity, the KV0004A series supports a wide range of input and output options. It can easily interface with USB and PS/2 peripherals, ensuring compatibility with a variety of devices. In addition, the switches are designed with robust security features, protecting sensitive data being transmitted from unauthorized access, which is essential for any organization working with confidential information.

Another noteworthy characteristic of the Black Box KV0004A series is its plug-and-play functionality, allowing for quick setup without the need for additional software or drivers. This ease of installation means users can get up and running in no time, reducing the potential for errors during deployment.

Lastly, the ServSwitch Freedom adds another dimension by providing true freedom of movement with wireless capabilities. This allows users to operate systems from a distance, greatly increasing flexibility and comfort for system administration tasks. The combination of advanced features, reliable technologies, and user-centered design makes the Black Box KV0004A series a pinnacle choice for effective KVM switching in both enterprise and small business environments.
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