Belkin F1DD102LEA, F1DD104LEA manual Keyboard

Page 29

Troubleshooting

KEYBOARD

Problem:

Computer does not detect keyboard and I get a keyboard error reported at boot up.

Solution:

Check that the keyboard cable between the KVM Switch and the computer is connected properly. Tighten any loose connections.

Try swapping your keyboard with a different one.

Try connecting the computer to a different port.

If you are using the keyboard software that was included with your keyboard, uninstall it and install the standard Microsoft keyboard driver.

MOUSE

Problem:

Mouse is lost when I switch to a different channel.

Solution:

Check that the mouse you are using is connected properly to the console of the

KVM Switch.

If you are using a mouse driver that was included with your mouse, uninstall it and install the standard Microsoft mouse driver.

Disconnect and reconnect the mouse cable attached to the channel with which you are experiencing problems to resynchronize the mouse connection.

Attach the mouse directly to the computer with which you are experiencing mouse problems.

If the computer just awoke from standby mode, allow up to one minute to regain mouse function.

Deactivate power-management schemes on the PC with which you are experiencing problems.

Try swapping the mouse with a different one.

section

27

Image 29
Contents OmniView Soho KVM Switch with Audio Table of Contents Introduction Package ContentsOverview Feature OverviewEquipment Requirements Overview Unit Display DiagramsFront View Back ViewSpecifications Pre-Configuration Installing the KVM SwitchStep Connecting the KVM SwitchConnect the Audio Installing the KVM SwitchAudio and Microphone Connections Powering Up the Systems Selecting a Computer Using Direct-Access Port Selectors Using the KVM SwitchScroll LOCK, CAPS, F12, NUM LOCK, LEFTCTRL, Rightctrl Hot-Key Preceding Sequence ConfigurationCommand Hotkeys Using the KVM SwitchYou can switch the audio/mic in two ways Switching the Audio/MicPrepare your KVM Switch and the Host PC Step Firmware-Upgrade GuideUpgrade Using the Windows Version Utility Section Activate the Firmware-Upgrade Utility Program StepConnect your KVM Switch to the Host PC Step Firmware-Upgrade GuideBegin the File Upload Step Prepare your KVM Switch and the Mac Host Step Upgrade Using the Mac Version UtilityFirmware-Upgrade Guide Firmware-Upgrade Guide Connect your KVM Switch to the Mac Host Step Begin the File Upload Step Section Which operating systems does the KVM Switch support? FAQsDoes the Soho KVM Switch support Linux? Video TroubleshootingKeyboard General TroubleshootingAudio and Microphone Firmware-Upgrade Troubleshooting FCC Statement InformationInformation What is not covered by this warranty?Free Tech Support How state law relates to the warrantyBelkin B.V Belkin GmbH