Troubleshooting
Problem:
I am connecting my computer to the SOHO KVM Switch via USB and my keyboard and mouse do not work.
Solution:
•Prior to connecting the SOHO KVM Switch, make sure that the HID USB driver is installed on each computer. (To install the HID USB driver, connect a USB mouse and USB keyboard to the computer. Windows should automatically install the drivers.)
Problem:
Some of the keys on my keyboard are not functioning properly when I use a Mac computer.
Solution:
•Because you are using a PC keyboard on a Mac computer, a few of the option keys on your PC keyboard may be reversed. All major keys will function as labeled.
AUDIO AND MICROPHONE
Problem:
I have connected the speakers to the KVM Switch and I am not getting any sound from my computer.
Solution:
•Check that the sound is enabled on the computer by going into the system setting.
•Check that the volume is turned up in your sound configuration.
•Make sure that the audio cable is connected properly and connected to the appropriate connector.
•Check that the speakers you are using are functioning properly.
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