Belkin Range Extender/ Access Point manual Troubleshooting

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Troubleshooting

Problem:

My wireless network performance is inconsistent. Data transfer is sometimes slow.

Signal strength is poor.

Difficulty establishing and/or maintaining a Virtual Private Network (VPN) connection.

Solution:

Wireless technology is radio-based, which means connectivity and the throughput performance between devices decreases when the distance between devices increases. Other factors that will cause signal degradation (metal is generally the worst culprit) are obstructions such as walls and metal appliances. As a result, the typical indoor range of your wireless devices will be between 100 to 200 feet. Note also that connection speed may decrease as you move farther from the router (or access point).

In order to determine if wireless issues are related to range, we suggest temporarily moving the computer, if possible, from five to 10 feet away from the router.

Changing the wireless channel - Depending on local wireless traffic and interference, switching the wireless channel of your network can improve performance and reliability. The default channel the router is shipped with is channel 11; you may choose from several other channels depending on your region. See “Changing the Wireless Channel” on page 19 for instructions on how to choose other channels.

Limiting the wireless transmit rate - Limiting the wireless transmit rate can help improve the maximum wireless range, and connection stability. Most wireless cards have the ability to limit the transmission rate. To change this property, go to the Windows Control Panel, open “Network Connections”, and double-click on your wireless card’s connection. In the “Properties” dialog, select the “Configure” button on the “General” tab (Windows 98 users will have to select the wireless card in the list box and then click “Properties”), then choose the “Advanced” tab and select the rate property. Wireless client cards are usually set to automatically adjust the wireless transmit rate for you, but doing so can cause periodic disconnects when the wireless signal is too weak; as a rule, slower transmission rates are more stable. Experiment with different connection rates until you find the best one for your environment; note that all available transmission rates should be acceptable for browsing the Internet. For more assistance, see your wireless card’s user manual.

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Contents Range Extender Access Point Increase your wireless coverage Table of Contents Introduction Advantages of a Wireless NetworkIntroduction Wireless Router or Access Point PlacementAvoid Obstacles and Interference Cordless Phone PlacementChoose the quietest channel for your wireless network Secure Connections, VPNs, and AOL Front Panel Power LEDWireless LED OverviewOverview System Requirements Package ContentsSpecifications Connecting as a Wireless Access Point Configuring the WureConfiguring as a Wireless Access Point Connect Running the Wireless Range Extender Management Utility InstallConfigure Running the Easy Install Wizard SoftwareConfiguring the Wure Advanced Configuration Configuring with One-Touch Setup Connecting the WureReposition Repositioning the Wure in a Weak Signal Area or Dead SpotWindows 98SE, Me, 2000, and XP Using the Web-Based Advanced User InterfaceLogging into the Wure Using the Web-Based Advanced User InterfaceQuick Navigation Links Using the Web-Based Advanced User InterfaceLogging out of the Wure Understanding the Web-Based Advanced User InterfaceHome Button Login/Logout ButtonLAN Settings FeaturesChanging the Wireless Network Name Ssid Wireless BasicUsing the Wireless Mode Switch Using the Broadcast Ssid Feature Protected Mode Repeater Mode Status of your connection will show in the Status box Name Securing your Wi-FiNetworkEncryption Keys WEP Wired Equivalent PrivacyBit WEP Sharing the Same Network Keys WPA Wi-Fi Protected AccessUsing a Hexadecimal Key For instance AF 0F 4B C3 D4 = 64-bit WEP key WEP SetupBit WEP Encryption C3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit WEP key Setting WPA-Personal PSK WPA SetupChanging the Wireless Security Settings Using the Web-Based Advanced User Interface Setting WPA2-Personal AES MAC Address Control Setting MAC Address FilteringTo Enable an Allow List To Enable a Deny ListRestoring Factory Default Settings Changing System SettingsSetting or Changing the Administrator Password Saving a Current Configuration Configuration is now saved Changing System SettingsRestoring a Previous Configuration Checking for a New Version of Firmware Updating FirmwareDownloading a New Version of Firmware Updating the WURE’s Firmware Changing System Settings Solution TroubleshootingProblem Section Troubleshooting How do I extend the range of my wireless network? Troubleshooting Click OK, and then Apply to save the settings Troubleshooting Enabling WPA-PSK no server Supported Operating SystemsTroubleshooting Technical Support Wireless Comparison ChartFederal Communications Commission Notice InformationEurope-European Union Notice ModificationsCanada-Industry Canada IC Information Belkin Corporation Limited Lifetime Product Warranty