Belkin F5D8235-4 Troubleshooting, Setup Assistant cannot connect my Router to the Internet

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Troubleshooting

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Setup Assistant cannot connect my Router to the Internet.

If the Setup Assistant is not able to connect the Router to the Internet, please check the following items:

1.Use the troubleshooting suggestions within the Setup Assistant..

2.If your ISP requires a user name and password, make sure that you have typed in your user name and password correctly.. Some user names require that the ISP’s domain may be at the end of the name.. Example: “myname@myisp..com”.. The “@myisp..com” part of the user name may need to be typed as well as your user name..

If you continue to have no Internet connection, reference the section titled “Manually Configuring Network Settings” (page xx of this User Manual for an alternative setup method)..

•The Setup Assistant completed installation, but my web browser doesn’t work.

2.Unplug the cable or DSL modem from its power source for three minutes.. After three minutes, plug the modem back into its power source.. This may force the modem to properly recognize the Router..

3.Unplug the power to your Router, wait 10 seconds, and then reconnect the power.. This will cause the Router to reattempt communication with the modem.. If the “modem” LED on the Router is not lit after completing these steps, please contact Belkin Technical Support..

4.Try shutting down and restarting your computer..

•The Setup Assistant completed installation, but my web browser doesn’t work.

•I am unable to connect to the Internet. The “modem” LED on my Router is on, and the “internet” LED is blinking.

•I am unable to connect to the Internet. The “modem” LED on my Router is off, and the “internet” LED is blinking.

If you cannot connect to the Internet, and the “modem” LED is off, and the “internet” LED is blinking, the problem may be that your modem and Router are not connected properly..

1.Make sure the network cable between the modem and the Router is connected.. The cable should be connected at one end to the Router’s “to Modem” port, and at the other end to the network port on your modem..

1.If you cannot connect to the Internet, the “modem” LED is on, and the “internet” LED is blinking, the problem may be that your connection type may not match the ISP’s connection..

2.If you have a “static IP address” connection, your ISP must assign you the IP address, subnet mask, and gateway address.. Please refer to the section entitled “Alternate Setup Method” for details on changing this setting..

3.If you have a “PPPoE” connection, your ISP will assign you a user name and password and sometimes a service name.. Make sure the Router’s connection type is configured to PPPoE and the settings are entered properly.. Please refer to the section entitled “Alternate Setup Method” for details on changing this setting..

N+ Wireless Router

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Contents + Wireless Router Table of Contents Advantages of a Wireless Network IntroductionPlacement of your N+ Wireless Router Revolutionary N+ Wireless Technology with Mimo N MimoImportant Factors for Placement and Setup IntroductionAvoid Obstacles and Interference Router PlacementCordless Phones Choose the Quietest Channel for your Wireless Network Secure Connections, VPNs, and AOLProduct Features Product OverviewProduct Overview Knowing your Router Package ContentsSystem Requirements Knowing your Router Router/Power Status Wireless StatusModem Status Internet StatusConnections to Wired Computers Reset ButtonResetting the Router Ii. Restoring the Factory DefaultsConnecting and Configuring your Router Modem RequirementsConnecting and Configuring your Router Hardware ConnectionsSet Up the Router Run the Setup Assistant Software Select Country Confirmation ScreenProgress Screen Checking Settings Verifying Hardware Connections Naming your Wireless Network Configuring the Router Requesting Internet Account Info if neededChecking Internet Connection Congratulations Troubleshooting Optional Assistance Connecting Other ComputersCongratulations Storage Manager Connecting and Configuring your Router Alternate Setup Method Hardware Connections Follow the Quick Installation GuideLogging into the Router Logging out of the RouterAlternate Setup Method Understanding the Web-Based Advanced User InterfaceInternet-Status Indicator Home ButtonHelp Button LanguageLAN Settings Wlan SettingsInternet Settings Version InfoSetting your Connection Type Host Name Change WAN MAC AddressSubnet Mask IP AddressISP Gateway Address Setting your ISP Connection Type to PPPoE PasswordService Name User NameAlternate Setup Method Pptp Password Service IP AddressDefault Gateway Pptp AccountUser Decide Login Server Manually Select your StateSetting Custom Domain Name Server DNS Settings Cloning your MAC Address Configuring your WAN Media Access Controller MAC AddressEntering a Specific MAC Address Changing LAN Settings Using the Web-Based Advanced User InterfaceViewing the LAN Settings Using the Web-Based Advanced User Interface IP PoolDhcp Server Lease TimeViewing the Dhcp Client List Configuring the Wireless Network Settings Changing the Wireless Network Name SsidChanging the Wireless Channel Using the Wireless Mode SwitchExtension Channel OffUsing the Bandwidth Switch Using the Broadcast Ssid FeatureProtected Mode Switch 802.11e/WMM Wi-Fi Multimedia QoSChanging the Wireless Security Settings Using Wi-Fi Protected SetupManual Configuration Method Push Button Configuration PBC MethodRouter PIN Setting WPA/WPA2-Personal PSK Setting WEP Encryption Using a Hexadecimal KeySecurity options for Guest Access Using the Access Point Mode Configuring the Firewall Manually Entering Settings into the Virtual Server Configuring Internal Forwarding SettingsChoosing an Application Access Control Using the Web-Based Advanced User Interface Enabling the Demilitarized Zone DMZ Using Dynamic DNS Setting up the Router’s Dynamic DNS Update ClientSecurity Log Blocking an Icmp PingUtilities Restarting the Router to Restore Normal Operation Restarting the RouterRestoring Factory Default Settings Saving a Current Configuration Restoring a Previous Configuration Using the Web-Based Advanced User Interface Updating the Firmware Checking for a New Version of FirmwareDownloading a New Version of Firmware Updating the Router’s Firmware Using the Web-Based Advanced User Interface Changing System Settings Setting or Changing the Administrator PasswordChanging the Login Time-Out Setting Setting the Time and Time ZoneEnabling Remote Management Enabling/Disabling UPnPEnabling/Disabling Auto Firmware Update Manually Configuring Network Settings in Mac OS up to Manually Configuring Network Settings Manually Configuring Network Settings in Mac OSManually Configuring Network Settings Manually Configuring Network Settings Manually Configuring Network Settings in Windows 98 or Me Recommended Web Browser Settings Microsoft Internet Explorer 4.0 or HigherRecommended Web Browser Settings Netscape Navigator 4.0 or HigherSetup Assistant CD does not automatically start TroubleshootingSetup Assistant cannot find my Router Troubleshooting Setup Assistant cannot connect my Router to the InternetCan’t connect to the Internet wirelessly Troubleshooting Troubleshooting Do Belkin products support WPA/WPA2? Troubleshooting Troubleshooting Belkin Wireless Comparison Chart What’s the difference between 802.11g and draft 802.11n?Technical Support InformationFCC Statement Information Federal Communications Commission NoticeModifications Canada-Industry Canada ICInformation Belkin International, Inc., Limited 1-Year Product Warranty How state law relates to the warranty Belkin Tech Support
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