Belkin F5D8233-4 user manual Troubleshooting

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Troubleshooting

I can’t connect to the Internet wirelessly, but my network name is listed.

If the name of your network is listed in the “Available Networks” list, please follow the steps below to connect wirelessly:

1.Click on the correct network name in the “Available Networks” list.

2.If the network has security (encryption) enabled, you will

need to enter the network key. For more information regarding security, see the section entitled “Changing the Wireless Security Settings”.

3.Within a few seconds, the tray icon in the lower, left-hand corner of your screen should turn green, indication of a successful connection to the network.

I can’t connect to the Internet wirelessly, and my network name is not listed.

If the correct network name is not listed under “Available Networks” in the wireless utility, please attempt the following troubleshooting steps:

1.Temporarily move computer, if possible, five to 10 feet from the Router. Close the wireless utility, and reopen it. If the correct network name now appears under “Available Networks”, you may have a range or interference problem. Please see the suggestions discussed in the section titled “Placement of your N Wireless Router” of this User Manual.

2.Using a computer that is connected to the Router via a network cable (as opposed to wirelessly), ensure that “Broadcast SSID” is enabled. This setting is found on the Router’s wireless “Channel and SSID” configuration page.

If you are still unable to access the Internet after completing these steps, please contact Belkin Technical Support.

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Contents Wireless Router Page Table of Contents Advantages of a Wireless Network IntroductionRevolutionary N Wireless Technology with Mimo N Mimo Placement of your N Wireless Router Important Factors for Placement and SetupRouter Placement Choose the Quietest Channel for your Wireless Network Avoid Obstacles and InterferenceCordless Phones Secure Connections, VPNs, and AOL US 877-736-5771 310-898-1100 ext Product Overview Setup Assistant Integrated 10/100 4-Port SwitchBuilt-In Dynamic Host Configuration Protocol Dhcp Universal Plug and Play UPnPIntegrated N Wireless Access Point MAC Address FilteringKnowing your Router Package ContentsSetup Assistant Software System Requirements System RequirementsWireless Security Wireless-Computer StatusWired-Computer Status Router/Power Status Modem StatusInternet Status Push Button White Connections to Wired Computers Gray Connection to Modem YellowIi. Restoring the Factory Defaults Reset Button RedResetting the Router Power Jack BlackConnecting and Configuring your Router Ethernet USB Setup AssistantModem Requirements Hardware Connections Follow the Quick Installation Guide QIG Connecting and Configuring your Router Set Up the Router Run the Setup Assistant SoftwareChecking Settings Confirmation ScreenProgress Screen Connecting and Configuring your Router Requesting Internet Account Info if needed Troubleshooting Connecting and Configuring your Router Alternate Setup Method Hardware Connections Follow Quick Installation Guide QIGLogging into the Router Logging out of the RouterUnderstanding the Web-Based Advanced User Interface Home Button Login/Logout ButtonQuick-Navigation Links Help ButtonInternet Settings Internet-Status IndicatorLAN Settings FeaturesAlternate Setup Method Setting your Connection Type Host Name Change WAN MAC AddressIP Address Subnet MaskISP Gateway Address Setting your ISP Connection Type to PPPoE User Name PasswordService Name MTUPptp Account Pptp PasswordService IP Address My IP AddressDefault Gateway My Subnet MaskSelect your State User Decide Login Server Manually Setting Custom Domain Name Server DNS SettingsConfiguring your WAN Media Access Controller MAC Address Cloning your MAC AddressEntering a Specific MAC Address Using the Web-Based Advanced User Interface Viewing the LAN SettingsUsing the Web-Based Advanced User Interface Changing LAN SettingsLease Time Dhcp ServerIP Pool Local Domain NameConfiguring the Wireless Network Settings Viewing the Dhcp Client ListChanging the Wireless Network Name Ssid Changing the Wireless Channel Using the Wireless Mode SwitchExtension Channel Using the Bandwidth Switch 20MHz only20MHz/40MHz Auto Using the Broadcast Ssid Feature Protected Mode Switch 802.11e/WMM QoS SwitchChanging the Wireless Security Settings WPA2 Requirements Setting WPA/WPA2-Personal PSK Setting WPA Security Setting WPA-PSK Setting WEP Encryption Using a Hexadecimal Key Using the Access Point Mode Setting MAC Address Control Setting up an Allow Access List Setting up a Deny Access ListConfiguring the Firewall Configuring Internal Forwarding Settings Manually Entering Settings into the Virtual ServerChoosing an Application Setting Client IP Filters Enabling the Demilitarized Zone DMZ Using Dynamic DNS Setting up the Router’s Dynamic DNS Update ClientUtilities Blocking an Icmp PingRestarting the Router to Restore Normal Operation Restarting the RouterRestoring Factory Default Settings Saving a Current Configuration Restoring a Previous Configuration Using the Web-Based Advanced User Interface Updating the Firmware Checking for a New Version of FirmwareDownloading a New Version of Firmware Updating the Router’s Firmware Using the Web-Based Advanced User Interface Changing System Settings Setting or Changing the Administrator PasswordChanging the Login Time-Out Setting Setting the Time and Time Zone Enabling Remote ManagementEnabling/Disabling NAT Network Address Translation Enabling/Disabling Auto Firmware Update Enabling/Disabling UPnPManually Configuring Network Settings Manually Configuring Network Settings in Mac OS up toManually Configuring Network Settings Manually Configuring Network Adapters in Mac OSSection Manually Configuring Network Settings Manually Configuring Network Adapters in Windows 98SE or Me Recommended Web Browser Settings Microsoft Internet Explorer 4.0 or HigherNetscape Navigator 4.0 or Higher Troubleshooting Setup Assistant CD does not automatically startSetup Assistant cannot find my Router Setup Assistant cannot connect my Router to the Internet Troubleshooting Section Troubleshooting Can’t connect to the Internet wirelessly Troubleshooting Troubleshooting C3030FAF4BB2C3D44BC3D4E7E4 = 128-bit key Click OK, and then Apply to save the settings Do Belkin products support WPA/WPA2? Troubleshooting XP WPA What’s the difference between 802.11g and draft 802.11n? Belkin Wireless Comparison Chart Technical Support Information FCC StatementFederal Communications Commission Notice Modifications Canada-Industry Canada ICHow to get service What will we do to correct problems?What is not covered by this warranty? What the period of coverage isHow state law relates to the warranty Wireless Router