Belkin F5D8233-4 user manual Troubleshooting

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Troubleshooting

My wireless network performance is inconsistent.

Data transfer is sometimes slow.

Signal strength is poor.

Difficulty establishing and/or maintaining a Virtual Private Network (VPN) connection.

Wireless technology is radio-based, which means connectivity and the throughput performance between devices decreases when the distance between devices increases. Other factors that will cause signal degradation (metal is generally the worst culprit) are obstructions such as walls and metal appliances. Note also that connection speed may decrease as you move farther away from the Router.

In order to determine if wireless issues are related to range, we suggest temporarily moving the computer, if possible, five to 10 feet from the Router.

Changing the wireless channel —Depending on local wireless traffic and interference, switching the wireless channel of your network can improve performance and reliability. The default channel the Router is shipped with is channel 11; you may choose from several other channels depending on your region. See the section on page 43 entitled “Changing the Wireless Channel” for instructions on how to choose other channels.

Limiting the wireless transmit rate —Limiting the wireless transmit rate can help improve the maximum wireless range and connection stability. Most wireless cards have the ability to limit the transmission rate. To change this property, go to the Windows Control Panel, open “Network Connections” and double-click on your wireless card’s connection. In the properties dialog, select the “Configure” button on the “General” tab (Windows 98 users will have to select the wireless card in the list box and then click “Properties”), then choose the “Advanced” tab and select the rate property.

Wireless client cards are usually set to automatically adjust the wireless transmit rate for you, but doing so can cause periodic disconnects when the wireless signal is too weak; as a rule, slower transmission rates are more stable. Experiment with different connection rates until you find the best one for your environment. Note that all available transmission rates should be acceptable for browsing the Internet. For more assistance, see your wireless card’s user manual.

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Contents Wireless Router Page Table of Contents Introduction Advantages of a Wireless NetworkRevolutionary N Wireless Technology with Mimo N Mimo Important Factors for Placement and Setup Placement of your N Wireless RouterRouter Placement Avoid Obstacles and Interference Choose the Quietest Channel for your Wireless NetworkCordless Phones Secure Connections, VPNs, and AOL US 877-736-5771 310-898-1100 ext Product Overview Universal Plug and Play UPnP Integrated 10/100 4-Port SwitchBuilt-In Dynamic Host Configuration Protocol Dhcp Setup AssistantMAC Address Filtering Integrated N Wireless Access PointSystem Requirements Package ContentsSetup Assistant Software System Requirements Knowing your RouterWireless-Computer Status Wireless SecurityWired-Computer Status Modem Status Router/Power StatusInternet Status Connection to Modem Yellow Push Button White Connections to Wired Computers GrayPower Jack Black Reset Button RedResetting the Router Ii. Restoring the Factory DefaultsEthernet USB Setup Assistant Connecting and Configuring your RouterModem Requirements Hardware Connections Follow the Quick Installation Guide QIG Set Up the Router Run the Setup Assistant Software Connecting and Configuring your RouterConfirmation Screen Checking SettingsProgress Screen Connecting and Configuring your Router Requesting Internet Account Info if needed Troubleshooting Connecting and Configuring your Router Hardware Connections Follow Quick Installation Guide QIG Alternate Setup MethodLogging out of the Router Logging into the RouterUnderstanding the Web-Based Advanced User Interface Help Button Login/Logout ButtonQuick-Navigation Links Home ButtonFeatures Internet-Status IndicatorLAN Settings Internet SettingsAlternate Setup Method Setting your Connection Type Change WAN MAC Address Host NameSubnet Mask IP AddressISP Gateway Address Setting your ISP Connection Type to PPPoE MTU PasswordService Name User NameMy IP Address Pptp PasswordService IP Address Pptp AccountMy Subnet Mask Default GatewaySelect your State Setting Custom Domain Name Server DNS Settings User Decide Login Server ManuallyCloning your MAC Address Configuring your WAN Media Access Controller MAC AddressEntering a Specific MAC Address Viewing the LAN Settings Using the Web-Based Advanced User InterfaceChanging LAN Settings Using the Web-Based Advanced User InterfaceLocal Domain Name Dhcp ServerIP Pool Lease TimeViewing the Dhcp Client List Configuring the Wireless Network SettingsChanging the Wireless Network Name Ssid Using the Wireless Mode Switch Changing the Wireless ChannelExtension Channel 20MHz only Using the Bandwidth Switch20MHz/40MHz Auto 802.11e/WMM QoS Switch Using the Broadcast Ssid Feature Protected Mode SwitchChanging the Wireless Security Settings WPA2 Requirements Setting WPA/WPA2-Personal PSK Setting WPA Security Setting WPA-PSK Setting WEP Encryption Using a Hexadecimal Key Using the Access Point Mode Setting MAC Address Control Setting up a Deny Access List Setting up an Allow Access ListConfiguring the Firewall Manually Entering Settings into the Virtual Server Configuring Internal Forwarding SettingsChoosing an Application Setting Client IP Filters Enabling the Demilitarized Zone DMZ Setting up the Router’s Dynamic DNS Update Client Using Dynamic DNSBlocking an Icmp Ping UtilitiesRestarting the Router Restarting the Router to Restore Normal OperationRestoring Factory Default Settings Saving a Current Configuration Restoring a Previous Configuration Using the Web-Based Advanced User Interface Checking for a New Version of Firmware Updating the FirmwareDownloading a New Version of Firmware Updating the Router’s Firmware Using the Web-Based Advanced User Interface Setting or Changing the Administrator Password Changing System SettingsChanging the Login Time-Out Setting Enabling Remote Management Setting the Time and Time ZoneEnabling/Disabling NAT Network Address Translation Enabling/Disabling UPnP Enabling/Disabling Auto Firmware UpdateManually Configuring Network Settings in Mac OS up to Manually Configuring Network SettingsManually Configuring Network Adapters in Mac OS Manually Configuring Network SettingsSection Manually Configuring Network Settings Manually Configuring Network Adapters in Windows 98SE or Me Microsoft Internet Explorer 4.0 or Higher Recommended Web Browser SettingsNetscape Navigator 4.0 or Higher Setup Assistant CD does not automatically start TroubleshootingSetup Assistant cannot find my Router Setup Assistant cannot connect my Router to the Internet Troubleshooting Section Troubleshooting Can’t connect to the Internet wirelessly Troubleshooting Troubleshooting C3030FAF4BB2C3D44BC3D4E7E4 = 128-bit key Click OK, and then Apply to save the settings Do Belkin products support WPA/WPA2? Troubleshooting XP WPA What’s the difference between 802.11g and draft 802.11n? Belkin Wireless Comparison Chart Technical Support FCC Statement InformationFederal Communications Commission Notice Canada-Industry Canada IC ModificationsWhat the period of coverage is What will we do to correct problems?What is not covered by this warranty? How to get serviceHow state law relates to the warranty Wireless Router