Belkin PM00781EA F5D8635-4 user manual Troubleshooting

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Troubleshooting

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Setup Assistant cannot connect my Router to the Internet..

If the Setup Assistant is not able to connect the Router to the Internet, please check the following items:

1.Use the troubleshooting suggestions within the Setup Assistant..

2.If your ISP requires a user name and password, make sure that you have typed in your user name and password correctly.. Some user names require that the ISP’s domain may be at the end of the name.. Example: “myname@myisp..com”.. The “@myisp..com” part of the user name may need to be typed as well as your user name..

If you continue to have no Internet connection, reference the section titled “Manually Configuring Network Settings” (page 68 of this User Manual for an alternative setup method)..

•The Setup Assistant completed installation, but my web browser doesn’t work..

•I am unable to connect to the Internet. The “modem” LED on my Router is off, and the “internet” LED is blinking..

If you cannot connect to the Internet, and the “modem” LED is off, and the “internet” LED is blinking, the problem may be that your modem and Router are not connected properly..

1.Make sure the network cable between the modem and the Router is connected.. The cable should be connected at one end to the Router’s “to Modem” port, and at the other end to the network port on your modem..

2.Unplug the cable or DSL modem from its power source for three minutes.. After three minutes, plug the modem back into its power source.. This may force the modem to properly recognize the Router..

3.Unplug the power to your Router, wait 10 seconds, and then reconnect the power.. This will cause the Router to reattempt communication with the modem.. If the “modem” LED on the Router is not lit after completing these steps, please contact Belkin Technical Support..

4.Try shutting down and restarting your computer..

N+ Wireless Modem Router

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Contents + Wireless Modem Router Table of Contents Introduction Advantages of a Wireless NetworkIntroduction Revolutionary N+ Wireless Technology with Mimo N MimoAvoid Obstacles and Interference Router PlacementCordless Phones Choose the Quietest Channel for your Wireless NetworkSecure Connections, VPNs, and AOL Introduction Product Overview Product Features NAT IP Address SharingProduct Overview Built-In Dynamic Host Configuration Protocol DhcpSetup Assistant Integrated N+ Wireless Access PointKnowing your Router Package ContentsSystem Requirements Knowing your Router Internet Connection SettingsBroadband Download Speedometer Wireless SecurityWPS Push Button Wireless-Computer StatusWired-Computer Status Router/Power StatusAdsl Line Status Wireless StatusInternet Status USB Port Power Jack BlackReset Button Connections to Wired Computers YellowConnecting and Configuring your Router Connecting and Configuring your Router Replacing an Existing Modem or Modem Router Select Country Set Up the Router Run the Setup Assistant SoftwareConfirmation Screen Progress Checking Settings Verifying Hardware Connections Requesting Internet Account Info if needed Naming your Wireless NetworkConfiguring the Router Checking Internet Connection Congratulations Optional Assistance Connecting Other Computers Congratulations Set Up Wireless Security Run the Security Assistant SoftwareProgress Screen Picking the Security Type Creating a Network Key Transferring the Key Verifying the Connection Congratulations Storage Manager Hardware Connections Follow the Quick Installation Guide Alternate Setup MethodAlternate Setup Method Wlan Settings Internet-Status IndicatorLAN Settings Internet SettingsConnection Type Setting your ISP Connection Type to PPPoE or PPPoA For Dynamic IP connection For Static IP connection Setting your ISP Connection Type to Static IP IPoA Setting Custom Domain Name Server DNS Settings Viewing the LAN Settings Using the Web-Based Advanced User InterfaceUsing the Web-Based Advanced User Interface Viewing the Dhcp Client List Configuring the Wireless Network SettingsLease Time Local Domain NameExtension Channel Changing the Wireless Network Name SsidChanging the Wireless Channel Using the Wireless Mode Switch802..11g Using the Bandwidth SwitchUsing the Broadcast Ssid Feature 802..11b802..11e/WMM Wi-FiMultimedia QoS Protected Mode Switch Using Wi-Fi Protected SetupChanging the Wireless Security Settings Using the Web-Based Advanced User Interface WPA2 Requirements Setting WPA/WPA2-Personal PSKSetting WPA-PSK Setting WPA SecurityUsing a Hexadecimal Key Setting WEP EncryptionSecurity options for Guest Access Configuring the Firewall Using the Access Point ModeManually Entering Settings into the Virtual Server Access Control Enabling the Demilitarized Zone DMZ Using Dynamic DNS Blocking an Icmp Ping Setting up the Router’s Dynamic DNS Update ClientSecurity Log Utilities Restarting the Router Restoring Factory Default Settings Restarting the Router to Restore Normal OperationUsing the Web-Based Advanced User Interface Saving a Current Configuration Using the Web-Based Advanced User Interface Restoring a Previous Configuration Using the Web-Based Advanced User Interface Downloading a New Version of Firmware Checking for a New Version of FirmwareUpdating the Router’s Firmware Using the Web-Based Advanced User Interface Setting the Time and Time Zone Changing System SettingsSetting or Changing the Administrator Password Changing the Login Time-Out SettingEnabling Remote Management Enabling/Disabling UPnP Enabling/Disabling Auto Firmware Update ECO Mode Manually Configuring Network Settings in Mac OS up to Manually Configuring Network SettingsManually Configuring Network Settings in Mac OS Manually Configuring Network SettingsManually Configuring Network Settings Manually Configuring Network Settings Manually Configuring Network Settings in Windows 98 or Me Microsoft Internet Explorer 4..0 or Higher Recommended Web Browser SettingsNetscape Navigator 4..0 or Higher Recommended Web Browser SettingsSetup Assistant CD does not automatically start TroubleshootingSetup Assistant cannot find my Router Setup Assistant cannot connect my Router to the Internet TroubleshootingTroubleshooting Can’t connect to the Internet wirelessly Troubleshooting C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key Do Belkin products support WPA? Troubleshooting Mimo MRC Wireless Comparison ChartCountry Number Internet Address Technical SupportFCC Statement InformationFederal Communications Commission Notice EU Declaration of Conformity InformationEurope-European Union Notice ModificationsWhat the period of coverage is What will we do to correct problems?What is not covered by this warranty? How to get serviceHow state law relates to the warranty