Belkin PM00781EA F5D8635-4 user manual Troubleshooting

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Troubleshooting

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My wireless network performance is inconsistent.

Data transfer is sometimes slow.

Signal strength is poor.

Difficulty establishing and/or maintaining a Virtual Private

Network (VPN) connection..

Wireless technology is radio-based, which means connectivity and the throughput performance between devices decreases when the distance between devices increases.. Other factors that will cause signal degradation (metal is generally the worst culprit) are obstructions such as walls and metal appliances.. Note also that connection speed may decrease as you move farther away from the Router..

In order to determine if wireless issues are related to range, we suggest temporarily moving the computer, if possible, five to 10 feet from the Router..

Changing the wireless channel—Depending on local wireless traffic and interference, switching the wireless channel of your network can improve performance and reliability.. The default channel the Router is shipped with is channel 11; you may choose from several other channels depending on your region.. See the section on page 41 entitled “Changing the Wireless Channel” for instructions on how to choose other channels..

Limiting the wireless transmit rate—Limiting the wireless transmit rate can help improve the maximum wireless range and connection stability.. Most wireless cards have the ability to limit the transmission rate.. To change this property, go to the Windows Control Panel, open “Network Connections” and double-click on your wireless card’s connection.. In the properties dialog, select the “Configure” button on the “General” tab (Windows 98 users will have to select the wireless card in the list box and then click “Properties”), then choose the “Advanced” tab and select the rate property..

Wireless client cards are usually set to automatically adjust the wireless transmit rate for you, but doing so can cause periodic disconnects when the wireless signal is too weak; as a rule, slower transmission rates are more stable.. Experiment with different connection rates until you find the best one for your environment.. Note that all available transmission rates should be acceptable for browsing the Internet.. For more assistance, see your wireless card’s user manual..

N+ Wireless Modem Router

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Contents + Wireless Modem Router Table of Contents Advantages of a Wireless Network IntroductionRevolutionary N+ Wireless Technology with Mimo N Mimo IntroductionRouter Placement Avoid Obstacles and InterferenceCordless Phones Choose the Quietest Channel for your Wireless NetworkSecure Connections, VPNs, and AOL Introduction Product Features NAT IP Address Sharing Product OverviewIntegrated N+ Wireless Access Point Built-In Dynamic Host Configuration Protocol DhcpSetup Assistant Product OverviewKnowing your Router Package ContentsSystem Requirements Internet Connection Settings Knowing your RouterWireless Security Broadband Download SpeedometerRouter/Power Status Wireless-Computer StatusWired-Computer Status WPS Push ButtonAdsl Line Status Wireless StatusInternet Status Connections to Wired Computers Yellow Power Jack BlackReset Button USB PortConnecting and Configuring your Router Connecting and Configuring your Router Replacing an Existing Modem or Modem Router Set Up the Router Run the Setup Assistant Software Select CountryConfirmation Screen Progress Checking Settings Verifying Hardware Connections Naming your Wireless Network Requesting Internet Account Info if neededConfiguring the Router Checking Internet Connection Congratulations Optional Assistance Connecting Other Computers Set Up Wireless Security Run the Security Assistant Software CongratulationsProgress Screen Picking the Security Type Creating a Network Key Transferring the Key Verifying the Connection Congratulations Storage Manager Alternate Setup Method Hardware Connections Follow the Quick Installation GuideAlternate Setup Method Internet Settings Internet-Status IndicatorLAN Settings Wlan SettingsConnection Type Setting your ISP Connection Type to PPPoE or PPPoA For Dynamic IP connection For Static IP connection Setting your ISP Connection Type to Static IP IPoA Setting Custom Domain Name Server DNS Settings Using the Web-Based Advanced User Interface Viewing the LAN SettingsUsing the Web-Based Advanced User Interface Local Domain Name Configuring the Wireless Network SettingsLease Time Viewing the Dhcp Client ListUsing the Wireless Mode Switch Changing the Wireless Network Name SsidChanging the Wireless Channel Extension Channel802..11b Using the Bandwidth SwitchUsing the Broadcast Ssid Feature 802..11g802..11e/WMM Wi-FiMultimedia QoS Protected Mode Switch Using Wi-Fi Protected SetupChanging the Wireless Security Settings Using the Web-Based Advanced User Interface Setting WPA/WPA2-Personal PSK WPA2 RequirementsSetting WPA Security Setting WPA-PSKSetting WEP Encryption Using a Hexadecimal KeySecurity options for Guest Access Using the Access Point Mode Configuring the FirewallManually Entering Settings into the Virtual Server Access Control Enabling the Demilitarized Zone DMZ Using Dynamic DNS Setting up the Router’s Dynamic DNS Update Client Blocking an Icmp PingSecurity Log Utilities Restarting the Router Restarting the Router to Restore Normal Operation Restoring Factory Default SettingsUsing the Web-Based Advanced User Interface Saving a Current Configuration Using the Web-Based Advanced User Interface Restoring a Previous Configuration Using the Web-Based Advanced User Interface Checking for a New Version of Firmware Downloading a New Version of FirmwareUpdating the Router’s Firmware Using the Web-Based Advanced User Interface Changing the Login Time-Out Setting Changing System SettingsSetting or Changing the Administrator Password Setting the Time and Time ZoneEnabling Remote Management Enabling/Disabling UPnP Enabling/Disabling Auto Firmware Update ECO Mode Manually Configuring Network Settings Manually Configuring Network Settings in Mac OS up toManually Configuring Network Settings Manually Configuring Network Settings in Mac OSManually Configuring Network Settings Manually Configuring Network Settings Manually Configuring Network Settings in Windows 98 or Me Recommended Web Browser Settings Microsoft Internet Explorer 4..0 or HigherRecommended Web Browser Settings Netscape Navigator 4..0 or HigherSetup Assistant CD does not automatically start TroubleshootingSetup Assistant cannot find my Router Troubleshooting Setup Assistant cannot connect my Router to the InternetTroubleshooting Can’t connect to the Internet wirelessly Troubleshooting C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key Do Belkin products support WPA? Troubleshooting Wireless Comparison Chart Mimo MRCTechnical Support Country Number Internet AddressFCC Statement InformationFederal Communications Commission Notice Information EU Declaration of ConformityModifications Europe-European Union NoticeHow to get service What will we do to correct problems?What is not covered by this warranty? What the period of coverage isHow state law relates to the warranty