Star Micronics LC-1521, LC-1511, DOT MATRIX PRINTERS Printer case is hot Printer’s air vents are

Page 84

76 Troubleshooting

Problem

Possible Cause

Recommended Action

 

 

 

Printer case is hot.

The printer’s air vents are

Switch off the printer and let

 

blocked or obstructed.

it cool. Check the air vents

 

 

on the bottom of the printer

 

 

to see if they are blocked.

 

 

Remove the obstruction if

 

 

possible. If the problem

 

 

persists, return the printer to

 

 

your dealer for repair.

 

 

 

Printer makes excessive

The front cover is removed.

Replace the front cover.

noise.

 

 

The printer is vibrating.

Move any objects that are

 

 

 

touching the printer.

 

 

 

 

 

Make sure that the printer is

 

 

on a level steady surface.

 

 

 

Printer prints past the edge

Incorrect margin settings

Choose different margin

of the paper.

are selected by your

settings from your

 

application program.

application program.

 

 

 

 

The paper guide is not

Remove the paper and

 

positioned correctly.

adjust the position of the

 

 

paper guide. Reload the

 

 

paper and try printing again.

 

 

 

 

The ribbon is jammed,

Make sure that the ribbon

 

causing the print head to

cassette is installed

 

jam.

correctly. See “Installing the

 

 

ribbon cassette” on page 6.

 

 

 

 

Paper is jamming, causing

Remove all paper from the

 

the print head to jam.

printer and reload it. Try

 

 

printing again.

 

 

 

 

 

Set up the printer for the

 

 

paper thickness you are

 

 

using. See “Adjusting for

 

 

paper thickness” on page 63.

 

 

 

Image 84
Contents LC-1511 LC-1521 EC Council Directive 73/23/EEC and 93/68/EEC of 22 July Trademark acknowledgments About this manual ChapterContents Using the EDS Mode User Setup UtilityUsing the Printer with Windows 3.1 Using the printer with Windows 95Using the Printer with MS-DOS Optional AccessoriesPaper Handling Page Printer Setup Choosing a place for the printerPrinter Setup Unpacking the printerGeneral guide General guideOpening the front cover Removing the protective materialsRemoving the protective materials Installing the platen knob Installing the ribbon cassetteInstalling the ribbon cassette Removing the ribbon cassette Installing the paper guide Installing the paper guideStanding up the paper guide Degree angle Fanfold paper Degree angle Cut-sheet paperPaper Type Paper Guide Angle Connecting to a power outlet and turning power on and off Connecting to a power outlet and turning power on and offLoading fanfold paper Loading fanfold paper Printer Setup Loading fanfold paper Printing on fanfold paper Parking fanfold paper Unparking fanfold paperParking fanfold paper Using the tear-off function Connecting to your computerConnecting to your computer Switching between on-line and off-line Control Panel OperationsEntering the Font Lock Mode Lit Indicator FontSelecting a font Selecting a fontSetting the character pitch Entering the Pitch Lock ModeLit Indicators Meaning Control Panel OperationsLine feed Paper eject cut-sheet paperForm feed fanfold paper Micro feedSetting the top of form position Selecting the Quiet Print ModeTear-off function fanfold paper Changing the auto load position Changing the auto load positionSaving a macro Clearing the printer’s bufferEntering the Multi-part Mode Initializing the printerUsing the EDS Mode About EDS Mode settingsEntering the EDS Mode Selecting a switch Changing a switch settingSelecting a bank Selecting a bankPrinting the current switch settings Checking the settings of switches in a bankExiting the EDS Mode Using the EDS ModeEDS Mode Settings Switch 6 Multi-Part Mode Switch 1 Graphics DirectionSwitch 2 Auto Tear-off Long Switch 3 Line SpacingSwitches 1, 2 Print Mode Switches 3, 4, 5 Print PitchSwitch 6 Quiet Print ModeSwitches 1, 2, 3, 4 Page Length Switch 5 CR Centering PositionLength Code SW1 SW2 SW3 SW4 SW5Name Country Remarks Country Remarks International Character SetSwitches 1, 2, 3, 4, 5 NLQ Font Selection Bank FUser Setup Utility Installing the User Setup UtilityStarting the User Setup Utility Starting the User Setup UtilityChanging the General, Font, Paper and Adjust Settings User Setup UtilityTo select a window Adjusting the dot alignment Adjusting the dot alignmentTo select a setting box To change a settingSaving setup data in a configuration file Changing the printer portImporting setup data from a configuration file Returning to default settingsExiting the User Setup Utility Using the Help menuUsing the Printer with Windows Setting up for printing with Microsoft WindowsSetting up for printing with Microsoft Windows 3.1 Using the Printer with Windows Getting ready to printPrinting a document Printing a documentInstalling TrueType fonts Selecting fonts in Windows applications Selecting fonts in Windows applicationsSetting up the printer in Windows Setting up the printer in Windows 95 Using the printer with Windows Preparing to print Preparing to printPrinting a document Printing a document Installing TrueType fonts Using the Printer with OS/2 Warp Setting up for printing with OS/2 WarpUsing the Printer with OS/2 Warp Using the Printer with MS-DOS Setting up for printing with MS-DOSPaper Handling Selecting paper typesCut-Sheet Paper Manual Feed Cut-Sheet Paper with Optional Automatic Sheet FeederAdjusting for paper thickness Adjusting for paper thicknessAutomatic fanfold feeding Manual sheet feedingPaper Handling ThicknessClearing paper jams Clearing paper jamsOptional Accessories Automatic Sheet Feeder SF-15HAPreparing the printer Pull Tractor Unit PT-15HA Serial Interface Unit IS-8H192 and IS-32H768Pull Tractor Unit PT-15HA Optional Accessories Specifications IS-8H192Specifications IS-32H768 Serial-to-Parallel Converter SPC-8K Serial-to-Parallel Converter SPC-8KSpecifications Appendix a Troubleshooting Testing the printerShort test Hexadecimal dump Hexadecimal dumpLong test Troubleshooting DOT Adjustment SettingTroubleshooting guide Troubleshooting guideProblem Possible Cause Jamming paper Printed on Return is enabled Printer case is hot Printer’s air vents are Left margin moves to Paper is not loaded Enter the EDS Mode Checking system software settings in Windows Checking system software settings in WindowsTo check the default printer selection To check the driver setupChecking system software settings in MS-DOS To check the portAppendix B Specifications Specifications Dimensions and Weight Power SupplyPower Consumption LC-1521 Ribbon TypeAppendix C Interface Pin Outs Parallel InterfaceOptional Serial Interface IS-8H192 and SPC-8K Pin Name FunctionAppendix D Character Sets Standard Italic Character Set International Character SetCharacter Sets IBM Character Set #2 Code Page #437 IBM-PC Character Set #1IBM Special Character Set Code Page #860 PortugueseCode Page #850 Multi-lingual Code Page #861 IcelandicCode Page #863 Canadian French Code Page #866 RussianCode Page #865 Nordic Code Page #3840 IBM-RussianCode Page #3841 Gost-Russian Code Page #3844Code Page #3843 Polish Code Page #3845 HungarianCode Page #3846 Turkish Code Page #3848 Brazil-ABICOMPCode Page #3847 Brazil-ABNT Code Page #852 Latin-2Code Page #1001 Arabic Code Page #737 GreekCode Page #851 Greek Code Page #869 Greek Code Page #2001 Lithuanian-KBLCode Page #928 Greek Code Page #772 LithuanianCode Page #774 Lithuanian Code Page #3002 Estonian2Code Page #3001 Estonian1 Code Page #3011 Latvian1Code Page #3012 Latvian2 Code Page #3031 HebrewCode Page #3021 Bulgarian Code Page #3041 MalteseFont and Character Set Control Commands Description Mode Ascii CodeAppendix E Printer Control Codes Print Pitch Control Commands Top/Bottom Margin and Vertical Tab CommandsPrinter Control Codes Special Print Mode Commands Bit Image Graphic CommandsForm Feed and Related Commands Line Spacing Commands Download Character CommandsHorizontal Print Position Control Commands Other Commands Appendix F Glossary Appendix G Control Panel Operation Guide ON-LINEPage MS-DOS Page Page Customer service information