Star Micronics DOT MATRIX PRINTERS, LC-1521, LC-1511, HA15 80825072 user manual Jamming paper

Page 82

74 Troubleshooting

Problem

Possible Cause

Recommended Action

 

 

 

Printer does not feed paper

Jamming paper.

Remove all paper from the

properly.

 

printer and then reload it.

 

 

 

 

The printer is not set up

Set up the printer for the

 

correctly for the thickness of

paper thickness you are

 

paper being used.

using. See “Adjusting for

 

 

paper thickness” on page 63.

 

 

 

Line spacing is incorrect.

Jamming paper.

Set up the printer for the

 

 

paper thickness you are

 

 

using. See “Adjusting for

 

 

paper thickness” on page 63.

 

 

 

 

The line spacing or leading

Choose a different line

 

selected in your application

spacing or leading setting

 

program is wrong.

from your application.

 

 

 

 

Auto line feed with carriage

Use the EDS Mode or User

 

return is enabled.

Setup Utility to disable auto

 

 

line feed with carriage return.

 

 

See “Switch 4: Auto LF with

 

 

CR” on page 32.

 

 

 

Lines print over each other.

Auto line feed with carriage

Use the EDS Mode or User

 

return is disabled.

Setup Utility to enable auto

 

 

line feed with carriage return.

 

 

See “Switch 4: Auto LF with

 

 

CR” on page 32.

 

 

 

 

Jamming paper.

Set up the printer for the

 

 

paper thickness you are

 

 

using. See “Adjusting for

 

 

paper thickness” on page 63.

 

 

 

Image 82
Contents LC-1511 LC-1521 EC Council Directive 73/23/EEC and 93/68/EEC of 22 July Trademark acknowledgments About this manual ChapterContents Using the Printer with Windows 3.1 Using the EDS ModeUser Setup Utility Using the printer with Windows 95Optional Accessories Using the Printer with MS-DOSPaper Handling Page Printer Setup Choosing a place for the printerPrinter Setup Unpacking the printerGeneral guide General guideOpening the front cover Removing the protective materialsRemoving the protective materials Installing the platen knob Installing the ribbon cassetteInstalling the ribbon cassette Removing the ribbon cassette Installing the paper guide Installing the paper guideDegree angle Fanfold paper Degree angle Cut-sheet paper Standing up the paper guidePaper Type Paper Guide Angle Connecting to a power outlet and turning power on and off Connecting to a power outlet and turning power on and offLoading fanfold paper Loading fanfold paper Printer Setup Loading fanfold paper Printing on fanfold paper Unparking fanfold paper Parking fanfold paperParking fanfold paper Using the tear-off function Connecting to your computerConnecting to your computer Switching between on-line and off-line Control Panel OperationsSelecting a font Entering the Font Lock ModeLit Indicator Font Selecting a fontLit Indicators Meaning Setting the character pitchEntering the Pitch Lock Mode Control Panel OperationsForm feed fanfold paper Line feedPaper eject cut-sheet paper Micro feedSelecting the Quiet Print Mode Setting the top of form positionTear-off function fanfold paper Changing the auto load position Changing the auto load positionSaving a macro Clearing the printer’s bufferEntering the Multi-part Mode Initializing the printerAbout EDS Mode settings Using the EDS ModeEntering the EDS Mode Selecting a bank Selecting a switchChanging a switch setting Selecting a bankExiting the EDS Mode Printing the current switch settingsChecking the settings of switches in a bank Using the EDS ModeEDS Mode Settings Switch 2 Auto Tear-off Long Switch 6 Multi-Part ModeSwitch 1 Graphics Direction Switch 3 Line SpacingSwitch 6 Quiet Switches 1, 2 Print ModeSwitches 3, 4, 5 Print Pitch Print ModeSwitch 5 CR Centering Position Switches 1, 2, 3, 4 Page LengthLength Code SW1 SW2 SW3 SW4 SW5Name Country Remarks Country Remarks International Character SetSwitches 1, 2, 3, 4, 5 NLQ Font Selection Bank FUser Setup Utility Installing the User Setup UtilityStarting the User Setup Utility Starting the User Setup UtilityUser Setup Utility Changing the General, Font, Paper and Adjust SettingsTo select a window To select a setting box Adjusting the dot alignmentAdjusting the dot alignment To change a settingSaving setup data in a configuration file Changing the printer portExiting the User Setup Utility Importing setup data from a configuration fileReturning to default settings Using the Help menuUsing the Printer with Windows Setting up for printing with Microsoft WindowsSetting up for printing with Microsoft Windows 3.1 Using the Printer with Windows Getting ready to printPrinting a document Printing a documentInstalling TrueType fonts Selecting fonts in Windows applications Selecting fonts in Windows applicationsSetting up the printer in Windows Setting up the printer in Windows 95 Using the printer with Windows Preparing to print Preparing to printPrinting a document Printing a document Installing TrueType fonts Using the Printer with OS/2 Warp Setting up for printing with OS/2 WarpUsing the Printer with OS/2 Warp Using the Printer with MS-DOS Setting up for printing with MS-DOSCut-Sheet Paper Manual Feed Paper HandlingSelecting paper types Cut-Sheet Paper with Optional Automatic Sheet FeederAdjusting for paper thickness Adjusting for paper thicknessPaper Handling Automatic fanfold feedingManual sheet feeding ThicknessClearing paper jams Clearing paper jamsAutomatic Sheet Feeder SF-15HA Optional AccessoriesPreparing the printer Serial Interface Unit IS-8H192 and IS-32H768 Pull Tractor Unit PT-15HAPull Tractor Unit PT-15HA Specifications IS-8H192 Optional AccessoriesSpecifications IS-32H768 Serial-to-Parallel Converter SPC-8K Serial-to-Parallel Converter SPC-8KSpecifications Testing the printer Appendix a TroubleshootingShort test Hexadecimal dump Hexadecimal dumpLong test Troubleshooting DOT Adjustment SettingTroubleshooting guide Troubleshooting guideProblem Possible Cause Jamming paper Printed on Return is enabled Printer case is hot Printer’s air vents are Left margin moves to Paper is not loaded Enter the EDS Mode To check the default printer selection Checking system software settings in WindowsChecking system software settings in Windows To check the driver setupChecking system software settings in MS-DOS To check the portAppendix B Specifications Specifications Power Consumption LC-1521 Dimensions and WeightPower Supply Ribbon TypeOptional Serial Interface IS-8H192 and SPC-8K Appendix C Interface Pin OutsParallel Interface Pin Name FunctionAppendix D Character Sets Standard Italic Character Set International Character SetCharacter Sets IBM Character Set #2 Code Page #437 IBM-PC Character Set #1Code Page #850 Multi-lingual IBM Special Character SetCode Page #860 Portuguese Code Page #861 IcelandicCode Page #865 Nordic Code Page #863 Canadian FrenchCode Page #866 Russian Code Page #3840 IBM-RussianCode Page #3843 Polish Code Page #3841 Gost-RussianCode Page #3844 Code Page #3845 HungarianCode Page #3847 Brazil-ABNT Code Page #3846 TurkishCode Page #3848 Brazil-ABICOMP Code Page #852 Latin-2Code Page #737 Greek Code Page #1001 ArabicCode Page #851 Greek Code Page #928 Greek Code Page #869 GreekCode Page #2001 Lithuanian-KBL Code Page #772 LithuanianCode Page #3001 Estonian1 Code Page #774 LithuanianCode Page #3002 Estonian2 Code Page #3011 Latvian1Code Page #3021 Bulgarian Code Page #3012 Latvian2Code Page #3031 Hebrew Code Page #3041 MalteseDescription Mode Ascii Code Font and Character Set Control CommandsAppendix E Printer Control Codes Top/Bottom Margin and Vertical Tab Commands Print Pitch Control CommandsPrinter Control Codes Bit Image Graphic Commands Special Print Mode CommandsForm Feed and Related Commands Download Character Commands Line Spacing CommandsHorizontal Print Position Control Commands Other Commands Appendix F Glossary Appendix G Control Panel Operation Guide ON-LINEPage MS-DOS Page Page Customer service information