Star Micronics LC-1021 user manual Troubleshooting guide

Page 59

 

 

Troubleshooting guide 53

 

 

 

Problem

Possible Cause

Recommended Action

 

 

 

Printer does not feed paper

Jamming paper.

Remove all paper from the

properly.

 

printer and then reload it.

 

 

 

 

The printer is not set up

Set up the printer for the

 

correctly for the thickness of

paper thickness you are

 

paper being used.

using. See “Adjusting for

 

 

paper thickness” on

 

 

page 42.

 

 

 

Line spacing is incorrect.

Jamming paper.

Set up the printer for the

 

 

paper thickness you are

 

 

using. See “Adjusting for

 

 

paper thickness” on

 

 

page 42.

 

 

 

 

The line spacing or leading

Choose a different line

 

selected in your application

spacing or leading setting

 

program is wrong.

from your application.

 

 

 

 

Auto line feed with carriage

Use the EDS Mode to

 

return is enabled.

disable auto line feed with

 

 

carriage return. See “Switch

 

 

4: Auto LF with CR” on

 

 

page 32.

 

 

 

Lines print over each other.

Auto line feed with carriage

Use the EDS Mode to

 

return is disabled.

enable auto line feed with

 

 

carriage return. See “Switch

 

 

4: Auto LF with CR” on

 

 

page 32.

 

 

 

 

Jamming paper.

Set up the printer for the

 

 

paper thickness you are

 

 

using. See “Adjusting for

 

 

paper thickness” on

 

 

page 42.

 

 

 

Image 59
Contents LC-1021 EC Council Directive 73/23/EEC and 93/68/EEC of 22 July Chapter About this manualContents Paper Handling Using the EDS ModeUsing the Printer with MS-DOS Optional AccessoriesPage Choosing a place for the printer Printer SetupUnpacking the printer General guide Removing the protective materials Opening the front coverRemoving the protective materials Installing the ribbon cassette Installing the platen knobInstalling the ribbon cassette Removing the ribbon cassette Installing the paper guide Installing the paper guidePaper Type Paper Guide Angle Standing up the paper guideDegree angle Fanfold paper Degree angle Cut-sheet paper Connecting to a power outlet and turning power on and off Loading fanfold paper Loading fanfold paper Printer Setup Loading fanfold paper Cut-sheet paper Printing on fanfold paperUnparking fanfold paper Parking fanfold paperConnecting to your computer Using the tear-off functionConnecting to your computer Control Panel Operations Switching between on-line and off-lineSelecting a font Entering the Font Lock ModeLit Indicator Font Lit Indicators Meaning Setting the character pitchEntering the Pitch Lock Mode Micro feed Line feedPaper eject cut-sheet paper Form feed fanfold paperTear-off function fanfold paper Setting the top of form positionSelecting the Quiet Print Mode Changing the auto load position Changing the auto load positionClearing the printer’s buffer Saving a macroInitializing the printer Entering the Multi-part ModeEntering the EDS Mode Using the EDS ModeAbout EDS Mode settings Lit Indicator Selected Switch Selecting a switchChanging a switch setting Lit Indicator Selected BankExiting the EDS Mode Printing the current switch settingsChecking the settings of switches in a bank EDS Mode Settings Switch 3 Line Spacing Switch 6 Multi-Part ModeSwitch 1 Graphics Direction Switch 2 Auto Tear-off LongPrint Mode Switches 1, 2 Print ModeSwitches 3, 4, 5 Print Pitch Switch 6 QuietLength Switches 1, 2, 3, 4 Page LengthSwitch 5 Reserved Switch 6 Reserved SW1 SW2 SW3 SW4 SW5 CodeName Country Remarks Country Remarks Character Set InternationalBank F Switches 1, 2, 3, 4, 5 NLQ Font SelectionSetting up for printing with MS-DOS Using the Printer with MS-DOSCut-Sheet Paper with Optional Automatic Sheet Feeder Paper HandlingSelecting paper types Cut-Sheet Paper Manual FeedLabels Adjusting for paper thicknessThickness Automatic fanfold feedingManual sheet feeding Clearing paper jams Preparing the printer Optional AccessoriesAutomatic Sheet Feeder SF-10HA Serial Interface Unit IS-8H192 Pull Tractor Unit PT-10HASpecifications IS-8H192 Specifications Serial-to-Parallel Converter SPC-8KShort test Appendix a TroubleshootingTesting the printer Long test Hexadecimal dumpDOT Adjustment Setting Draft Adjusting the dot alignmentProblem Possible Cause Troubleshooting guideTroubleshooting guide Printed on Return is enabled Printer case is hot Printer’s air vents are Left margin moves to Paper is not loaded Enter the EDS Mode To check the application printer selection Checking system software settings in WindowsTo check the default printer selection To check the driver setupTo check the port Checking system software settings in MS-DOSAppendix B Specifications Fanfold with push tractor feeder Dimensions and WeightPower Supply Power ConsumptionPin Name Function Appendix C Interface Pin OutsParallel Interface Optional Serial Interface IS-8H192 and SPC-8KStandard Italic Character Set #2 International Character Set Appendix D Character SetsIBM Character Set #2 Code Page #437 IBM-PC Character Set #1 Code Page #861 Icelandic IBM Special Character SetCode Page #860 Portuguese Code Page #850 Multi-lingualCode Page #3840 IBM-Russian Code Page #863 Canadian FrenchCode Page #866 Russian Code Page #865 NordicCode Page #3845 Hungarian Code Page #3841 Gost-RussianCode Page #3844 Code Page #3843 PolishCode Page #852 Latin-2 Code Page #3846 TurkishCode Page #3848 Brazil-ABICOMP Code Page #3847 Brazil-ABNTCode Page #851 Greek Code Page #1001 ArabicCode Page #737 Greek Code Page #772 Lithuanian Code Page #869 GreekCode Page #2001 Lithuanian-KBL Code Page #928 GreekCode Page #3011 Latvian1 Code Page #774 LithuanianCode Page #3002 Estonian2 Code Page #3001 Estonian1Code Page #3041 Maltese Code Page #3012 Latvian2Code Page #3031 Hebrew Code Page #3021 BulgarianAppendix E Printer Control Codes Font and Character Set Control CommandsDescription Mode Ascii Code Top/Bottom Margin and Vertical Tab Commands Print Pitch Control CommandsForm Feed and Related Commands Special Print Mode CommandsBit Image Graphic Commands Horizontal Print Position Control Commands Line Spacing CommandsDownload Character Commands ESC U1 Other CommandsAppendix F Glossary A1 D4 B2 E5 Appendix G Control Panel Operation GuidePage MS-DOS Page MS-DOS Page Worldwide Headquarters