Chapter 5: Troubleshooting
Please reference the items below if you continue to experience difficulty with installing and using your
∙Try power cycling the unit by unplugging it from the wall power outlet for 15 seconds and plugging it back in.
∙If the PL LED is red indicating good quality only, try plugging the
∙Use a pin or paperclip and push and hold the Reset button for 1 second on each
“HomePlugAV”.
∙The
∙Connecting the
∙The
∙The
∙Certain florescent or incandescent lights are noise sources on the electrical and can degrade powerline performance.
∙If your building has more than one circuit breaker box, the
Power Saving: The device will automatically reduce power usage when the connected devices via Ethernet are powered off, unplugged or inactive for more than 2 minutes.
Erp (EuP) Operation: Standby Mode
∙Disconnect the Ethernet cables from the device Ethernet ports, and after 3 minutes, the device will enter standby mode. The Power (PWR) LED will flash every 15 seconds to indicate that the device is currently in standby mode.
∙To return to active mode, reconnect the Ethernet cables to the device Ethernet ports, and the device will