TRENDnet TFM-PCIV92A Testing Your Modem, Install Communication Software, Section

Page 8

TFM-PCIV92A User’s Guide

_________________________________________________________________________________________________________________________

Section 2.4 Testing Your Modem

Before you set up your software, start with a quick test to check that your modem is working. Once you have determined that your modem is setup properly, go on to Section 2.5 Install Communication Software to install your communications software. If you are having problems, see Section 3 Troubleshooting.

Click on Start and point to Setting. Then click on Control Panel. When the Control Panel window opens. Scroll down to the Modem icon and double click on it. Click on the Diagnostics tab and highlight the COM port for your modem. Then click on More Info, your computer will automatically communicate with your new modem using AT commands and receiving responses from your modem. A list of response means the modem is setup properly.

Section 2.5 Install Communication Software

You can install the communication software from the CD-ROM disc attached with your new modem. Please consult the software manual in the CD-ROM disc for the detail of software installation.

You do not have to use the communication software attached with your new modem. The modem was designed for and tested using a wide range of communications software packages. Many communication applications identify the modem automatically and configure themselves for the correct operating settings. Some of the communication applications will ask you to select the type of modem you are using. Select a Generic Fax class 1 modem will let you use basic communication and fax functions.

- 13 -

Rev.1.00.2.1.34

TFM-PCIV92A User’s Guide

_________________________________________________________________________________________________________________________

Section 3

Troubleshooting

Your modem is designed to provide reliable and trouble-free functionality, however, should you experience any difficulty, the information contained in this section will assist you in determining and resolving the source of the problem.

Problem: Modem does not respond to AT commands

Possible solutions:

1.Make sure the modem is not configured with a conflicting COM port and IRQ setting. Make sure the communication software is configured with the correct COM and IRQ settings (the same COM port and IRQ as the modem). Your communications software will not be able to send or receive any data if it is not configured to match the COM port and IRQ settings for the modem.

DOS based communication program is not working with this modem neither can you operate the modem in MS-DOS prompt screen.

2.Make sure the modem is properly initialized using the driver software. The software may improperly Initialize your modem because you have selected an incorrect modem type. You may also be prompted to enter an initialization string by the software. Use AT&F as your initialization string.

Problem: Modem dials but does not connect

Possible solutions:

1.Be sure the IRQ setting is identical on the modem and the software.

2.Make sure that the phone line is working properly. A noisy line will prevent proper modem operation.

Problem: Modem makes a connection but no data appears on screen

Possible solutions:

1.Make sure all communication parameters (baud rate, data, stop, and parity bits) are properly configured and are identical on both sides. Be certain hardware flow control (RTS/CTS - default) is enabled in both the modem and the communication software.

2.Press the ENTER key several times. The remote system may be waiting to receive your data before it begins.

3.Make sure the correct terminal emulation mode is being used in the software (refer to software manual).

Problem: Modem displays errors while on-line with a remote modem

Possible solutions:

1.Make sure Call Waiting is turned off.

2.Make sure RTS/CTS hardware flow control is enabled (do not use XON/XOFF software flow control when transferring binary files).

- 14 -

Rev.1.00.2.1.34

Page 7 Page 9
Image 8
Page 7 Page 9
Contents Table of Content Contents of Package Hardware InstallationSection System Setup 2 Uninstall Modem from Windows3 Setup instructions for Windows Me 4 Uninstall Modem from Windows Me5 Setup instructions for Windows 6 Uninstall Modem from Windows 7 Setup instructions for Windows XPClick on Change/Remove Testing Your Modem Install Communication SoftwareProblem Modem dials but does not connect Possible solutions SectionProblem No dial tone Possible solutions Appendix Modem SpecificationsProblem Modem exhibits poor voice recording or playback E1 Enables echo Medium speaker volumeQ0 Enables result code Select B212A/B103Enables data compression CD set according to carrier status Enables fallback and fall forwardAuto rate Disables guard tone Enables CTS/RTS hardware flow controlAppendix Register Summary Function Default Range Units Register Function Default Range Units Appendix Result Codes Summary Verbose Code Numeric Code Appendix 5 Government compliance notices FCC complianceFCC Class B statement DOC compliance informationLimited Warranty

TFM-PCIV92A specifications

The TRENDnet TFM-PCIV92A is an advanced PCI Voice/Fax Modem card designed to provide reliable communication solutions for computer systems. With the increasing demand for communication technology in both home and office environments, this modem card stands out as a robust option for facilitating voice calls and faxing over traditional telephone lines.

One of the main features of the TFM-PCIV92A is its data transmission capability, operating at speeds of up to 56 Kbps for data and 33.6 Kbps for fax. This high-speed performance allows users to efficiently send and receive both voice and fax communications, making it ideal for businesses that rely heavily on faxed documents. The modem is also compatible with traditional analog phone lines, ensuring versatility and ease of installation.

The TFM-PCIV92A supports various communication protocols, which enhances its overall functionality. It is compliant with V.92 and V.90 standards, offering users improved connection reliability and faster dial-up speeds. Additionally, it incorporates error correction and data compression technologies, such as MNP5 and V.42, which ensure high-quality transmissions while minimizing the chances of data loss or corruption.

This modem is equipped with a quick-installation wizard, which simplifies the setup process, allowing users to install the card and get online within minutes. The included driver software is compatible with various operating systems, including Windows and Linux, ensuring a broad range of usability across different platforms.

Furthermore, the TFM-PCIV92A comes with built-in hardware features that enhance its performance. A robust hardware architecture ensures stable operation, while integrated surge protection safeguards against electrical spikes, prolonging the life of the modem.

In conclusion, the TRENDnet TFM-PCIV92A is an excellent choice for users seeking a reliable and efficient PCI modem. With its high-speed capabilities, support for multiple communication protocols, easy setup, and enhanced hardware features, it addresses the needs of both home users and businesses looking to maintain effective communication through voice and faxing. Whether for personal use or integral to business operations, it delivers on multiple fronts, exemplifying TRENDnet's commitment to quality and innovation in communication technologies.
Top Page Image Contents