Fujitsu Laptop manual Hard Drive Problems, Memory Problems

Page 61

T r o u b l e s h o o t i n g

Problem

 

Possible Cause

Possible Solutions

 

 

 

 

 

 

 

 

Hard Drive Problems

 

 

 

 

 

 

You cannot access your

 

The setup utility is incorrectly

Revise BIOS settings to set both Primary Master

hard drive.

 

set for your internal (Primary

and Primary Slave correctly. See “BIOS Setup

 

 

Master) or optional second

Utility” on page 29.

 

 

hard drive (Primary Slave).

 

 

 

 

 

 

 

The wrong drive designator

Verify drive designator used by application is in

 

 

was used by an application

use by the operating system. When the operating

 

 

when a bootable CD-ROM was

system is booted from a CD, drive designations

 

 

used to start the LifeBook.

are automatically adjusted.

 

 

 

 

 

 

Security is set so your oper-

Verify your password and security settings.

 

 

ating system cannot be started

 

 

 

without a password.

 

 

 

 

 

Keyboard or Mouse Problems

 

 

 

 

 

 

The built-in keyboard does

 

The LifeBook has gone into

Push the Suspend/Resume button.

not seem to work.

 

Suspend mode.

 

 

 

 

 

 

 

Your application has locked

Try to use your integrated pointing device to restart

 

 

out your keyboard.

your system. If this fails, turn your LifeBook off

 

 

 

using the power switch, wait 10 seconds or more,

 

 

 

and then turn it back on.

 

 

 

 

You have installed an

 

Your external device is not

Re-install your device. See “Device Ports” on page 46.

external keyboard or

 

properly installed.

 

mouse, and it does not

 

 

 

 

Your operating system

Check your device and operating system docu-

seem to work.

 

 

software is not setup with

mentation and activate the proper driver.

 

 

 

 

the correct software driver

 

 

 

for that device.

 

 

 

 

 

 

 

Your mouse or keyboard is

Plug the mouse into the PS/2 Mouse port and

 

 

connected to the wrong PS/2

the external keyboard or numeric key pad into the

 

 

port on the LANdock.

PS/2 Keyboard port. See “PS/2 Port” on page 46.

 

 

 

 

You have connected an

 

Your operating system

Check your device and operating system

external keyboard or a

 

software is not setup with

documentation and activate the proper driver.

mouse and it seems to be

 

the correct software driver

 

locking up the system.

 

for that device.

 

 

 

 

 

 

 

Your system has crashed.

Try to restart your LifeBook. If that fails, turn off the

 

 

 

power using the power switch, wait at least 10

 

 

 

seconds, and then power on.

 

 

 

 

Memory Problems

 

 

 

 

 

 

Your Power On screen,

 

Your memory upgrade module

Remove and re-install your memory upgrade

or Main menu of the

 

is not properly installed.

module. See “Memory Upgrade Module” on page 42.

BIOS setup utility infor-

 

 

 

 

You have a memory failure.

Check for Power On Self Test (POST) messages.

mation, does not show

 

 

 

See “Power On Self Test Messages” on page 61.

the correct amount of

 

 

 

 

 

installed memory.

 

 

 

 

 

 

 

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Contents Declaration of Conformity CopyrightFCC Notices U T I O NE R T I S S E M E N T Avis Aux Utilisateurs Du Réseau Téléphonique CanadienFor Authorized Repair Technicians Only UL NoticeTable of Contents Care and Maintenance Glossary F e B o o k i S e r i e s Preface F e B o o k B S e r i e s Preface WarrantyAbout this Guide Fujitsu PC Contact InformationF e B o o k B S e r i e s S e c t i o n O n e Getting to Know Your LifeBook F e B o o k B S e r i e s S e c t i o n T w o Unpacking OverviewTOP and Front Components Display Panel Built-in MicrophoneLEFT-SIDE Panel Components DC Power JackExternal Monitor Port PC Card SlotRIGHT-SIDE Panel Components Bottom Components Power Indicator Status Indicator PanelAC Adapter Indicator Battery Level IndicatorsNumlk Indicator Battery Charging IndicatorsCapslock Indicator Hard Drive or Removable Media Drive Access IndicatorKeyboard Using the KeyboardNumeric Keypad Windows KeysFn Key Function KeysDouble-Clicking Quick Point Pointing DeviceClicking Touch Screen Quick Point Device Control AdjustmentDragging To Fujitsu Touch Panel/Compensation Tool. This will Calibrating the Touch ScreenControlling the Volume Volume ControlPasswords Setting UP Your Lifebook Security PanelLifeBook Security Application Panel Uninstalling the Security Panel Application PrecautionsOperating Your Lifebook SECURITY/ Application Panel Configuring your LifeBook Application Panel Reinstalling the Security/Application PanelLaunching Applications with the SECURITY/APPLICATION Panel Deactivating and Activating the LifeBook Application Panel Getting Started F e B o o k B S e r i e s S e c t i o n T h r e e Connecting the Power Adapters Power SourcesConnecting the Optional Auto/Airline Adapter Connecting the AC AdapterDisplay Panel Adjusting Display Panel BrightnessOpening the Display Panel Closing the Display PanelBoot Sequence Power onBios Setup Utility Starting Your LifeBookFinal Settings Booting the System With Windows 98 Second EditionRegistration Getting StartedBooting the System with Windows 2000 Professional Installing Click ME! Windows 98 onlyRegistering Your Lifebook What are the benefits of registering?Suspend Mode Power ManagementSAVE-TO-DISK Mode SUSPEND/RESUME ButtonIdle Mode Hibernation FeatureStandby Mode I N T SHard Disk Timeout Display TimeoutWindows Power Management Power OFFUser-Installable Features F e B o o k B S e r i e s S e c t i o n F o u r Low Battery State Lithium ion BatteryRecharging the Batteries Shorted Batteries Replacing the BatteryCold-swapping Batteries Warm-swapping BatteriesLoading a Disk External Floppy Disk DriveEjecting a Disk Preparing a Disk for USEPC Cards Installing PC CardsRemoving PC Cards Smartcard Reader Installing a Memory Upgrade Module Memory Upgrade ModuleRemoving a Memory Upgrade Module Checking the Computer Recognition NEW Memory Capacity Rear Panel Components Port ReplicatorAttaching the Port Replicator Front Panel ComponentsDetaching the Port Replicator Docking PortDevice Ports Universal Serial BUS Port External Floppy Disk Drive PortInfrared Port Microphone JackU T I O N Troubleshooting F e B o o k B S e r i e s S e c t i o n F i v e Identifying the Problem TroubleshootingSpecific Problems Using PC-Doctor With Windows 98 Second Edition onlyProblem Troubleshooting TableAudio Problems Port Replicator ProblemsMemory Problems Hard Drive ProblemsParallel, Serial, and USB Device Problems Modem ProblemsPC Card Problems Power Sources on Power FailuresResume button. See Power Sources on Shutdown and Startup Problems Video Problems Indicators. See Power On Self Test Messages onYour operation needs. See Bios Setup Utility on Miscellaneous Problems Power on Self Test Messages Modem Result Codes Drive Image Special Edition Dise Drivers and Applications Restore CDF e B o o k B S e r i e s S e c t i o n F i v e Care and Maintenance F e B o o k B S e r i e s S e c t i o n S i Lifebook Care and MaintenanceFloppy Disks and Drives BatteriesCaring for your CDs PC CardsCaring for your CD-ROM Drive Caring for your PC CardsF e B o o k B S e r i e s S e c t i o n S i Specifications F e B o o k B S e r i e s S e c t i o n S e v e n Specifications Dimensions and Weight PowerTheft Prevention Lock CommunicationsPRE-INSTALLED Software Popular AccessoriesEnvironmental Requirements Learning about Your Application SoftwareBatteryAid by Fujitsu Limited Drive Image Special Edition Dise by PowerQuestMicrosoft Internet Explorer Glossary F e B o o k B S e r i e s S e c t i o n E i g h t Glossary DMI DMADOS ECPLCD LANMidi NtscROM RAMSdram SmartTFT SvgaVGA VramF e B o o k B S e r i e s S e c t i o n E i g h t Index Hard Disk Drive Troubleshooting Universal Serial Bus Port F e B o o k B S e r i e s
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