Lexmark XM1100 Series manual Solving scanner problems, Received fax has poor print quality

Troubleshooting 296

Received fax has poor print quality

Action	Yes	No
Step 1	The problem is solved.	Go to step 2.
Ask the person who sent you the fax to:

aCheck if the quality of the original document is satisfactory.

bIncrease the fax scan resolution, if possible.

cResend the fax.

Is the fax print quality satisfactory?

Step 2	The problem is solved.	Go to step 3.
Decrease the incoming fax transmission speed.
a Open a Web browser, and then type the printer IP address in the
address field.
Notes:
• View the printer IP address on the printer home screen. The IP
	address appears as four sets of numbers separated by periods,
	such as 123.123.123.123.
• If you are using a proxy server, then temporarily disable it to
	load the Web page correctly.
• Print a network setup page or menu settings page, and then
	locate the IP address in the TCP/IP section.
b Click Settings > Fax Settings > Analog Fax Setup.
c In the Max Speed menu, click one of the following:
•	2400
•	4800
•	9600
•	14400
•	33600
d Click Submit, and then resend the fax.
Is the fax print quality satisfactory?
Step 3	The problem is solved.	Contact customer
Replace the toner cartridge.		support.
When Cartridge low [88.xy] appears, replace the cartridge,
and then resend the fax.
Is the fax print quality satisfactory?

Solving scanner problems

•“Cannot scan from a computer” on page 297

•“Partial document or photo scans” on page 297

•“Poor scanned image quality” on page 298