Lexmark XM1100 Series specification

Clearing jams

232

6Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.

7Insert the imaging unit by aligning the arrows on the side rails of the unit with the arrows on the side rails inside the printer, and then insert the imaging unit into the printer.

8Insert the toner cartridge by aligning the side rails of the cartridge with the arrows on the side rails inside the printer, and then insert the cartridge into the printer.

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Contents

Users Guide September Contents Loading paper and specialty media Paper and specialty media guidePrinting Copying Faxing 104 Scanning 127Understanding the printer menus 135 Saving money and the environment 204 Troubleshooting 240 Maintaining the printer 214Managing the printer 224 Clearing jams 227 304 Safety information Safety informationPage Learning about the printer Finding information about the printerLearning about the printer Guide link Selecting a location for the printer Other countries and regions-See the printed Printer configurations Understanding the basic functions of the scanner Using the ADF Using the ADF and scanner glassUsing the scanner glass Understanding the printer control panel Using the printer control panelUnderstanding the printer control panel Indicator light color and its corresponding printer status Understanding the home screen Features Using the touch-screen buttonsThis may also appear on the home screen Other touch-screen buttons Setting up and using the home screen applications Finding the IP address of the computerFor Windows users For Macintosh users Accessing the Embedded Web Server Click Settings General Settings Home screen customizationFinding the IP address of the printer Customizing the home screen Setting up Forms and Favorites Understanding the different applicationsActivating the home screen applications Finding information about the home screen applications Click Settings Apps Apps Management Forms and Favorites Setting up Card CopyClick Settings Apps Apps Management Card Copy Using MyShortcut Setting up Multi Send Click Settings Apps Apps Management Multi Send Setting up Scan to NetworkClick Settings Apps Apps Management Scan to Network Setting up Remote Operator Panel Exporting and importing a configurationClick Settings Remote Operator Panel Settings Click Submit Installing internal options Additional printer setupAvailable internal options Accessing the controller board Installing a memory card Close the shield, and then the access doorPage Installing an optional card Page Installing an Internal Solutions Port Long ISP cable Page Page Page Page Installing a printer hard disk Page Page Removing a printer hard disk Order of installation Installing hardware optionsInstalling optional trays Page Page Setting up the printer software Installing the printer softwareUpdating available options in the printer driver Open the printers folder Click Update Now ‑ Ask Printer Add any installed hardware options, and then click OKAttaching cables Windows 7 or earlier Connection method is supported in your country or region Preparing to set up the printer on an Ethernet network Installing the printer on an Ethernet networkNetworking For Windows users For Macintosh users Select Ethernet connection, and then click Continue Preparing to set up the printer on a wireless network AppleTalk select your printer Add Using the Push Button Configuration method Connecting the printer using the Wireless Setup WizardNetwork/Ports Active NIC Auto Submit Using the Personal Identification Number PIN method For Windows users Setting up serial printing Click Continue Finish Click Properties Verifying printer setup Printing a menu settingsPrinting a network setup Reports Menu Settings Setting the paper size and type Configuring Universal paper settingsLoading paper and specialty media Loading trays LGL Page Page Page Loading the multipurpose feeder Page Page Page Linking and unlinking trays Click Settings Paper MenuLinking and unlinking trays Using the Embedded Web Server Using the printer control panelCreating a custom name for a paper type Assigning a custom paper type Select a custom name you want to configure, and then touch Configuring a custom namePaper Menu Custom Types Using specialty media Tips on using letterheadTips on using transparencies Tips on using envelopesPage Paper characteristics Paper guidelines Using recycled paper and other office papers Fiber contentSelecting paper Selecting preprinted forms and letterhead Unacceptable paper examples Supported paper sizes, types, and weights Storing paperSupported paper sizes 182 x 257 mm 17 x 10.1 Letter 215.9 x 279.4 mm X 11 Paper and specialty media guide Supported paper types and weights Printing Printing forms and a documentPrinting forms Printing a document Adjusting toner darkness Click Settings Print Settings Quality Menu Toner DarknessSettings Print Settings Quality Menu Toner Darkness Printing from a mobile device Printing from a flash drive Printing from a flash drive Supported flash drives and file types Printing confidential and other held jobs Storing print jobs in the printer Printing confidential and other held jobs Modifying confidential print settingsPrinting Touch Canceling a print job Printing information pages For Macintosh users Copying using the ADF CopyingMaking copies Making a quick copy Copying using the scanner glass Copying photosCopying on specialty media Copying on transparencies Customizing copy settings Making copies using paper from a selected trayCopying on letterhead Copying to a different size Copying different paper sizes Example 1 Copying on mixed paper sizesExample 2 Copying on a single paper size Copy Copy from Mixed Sizes Copy to Auto Size Match Copy It Copying on both sides of the paper duplexing Adjusting copy qualityReducing or enlarging copies Collating copies Copying multiple pages onto a single sheet Placing separator sheets between copiesBetween Copies Between Jobs Between Pages Off Placing a header or footer on pages Placing information on copiesPlacing an overlay message on each Canceling a copy job Canceling a copy job while pages are being printedUnderstanding the copy options Copy from Content ScaleDarkness Sides Duplex Cover Page Setup Advanced DuplexSave As Shortcut Margin Shift Paper Saver Advanced ImagingCreate Booklet Custom Job Setting up the printer to e-mail Setting up the e-mail functionCreating an e-mail shortcut using the Embedded Web Server Mailing Creating an e-mail shortcut using the printer control panel Sending an e-mail using the printer control panelClick Settings Mailing a document Sending an e‑mail using a shortcut number Sending an e‑mail using the address book Adding e-mail subject and message information Customizing e-mail settingsChanging the output file type Canceling an e-mail Understanding the e-mail options Send As ResolutionMailing 102 Setup Scan PreviewTransmission Log Mailing 103 Faxing Setting up the printer to faxFaxing 104 Initial fax setup Using the printer control panel for fax setupUsing the Embedded Web Server for fax setup Click Settings Fax Settings Analog Fax Setup Setup 1 Printer is connected to a dedicated fax line Tips for this setupChoosing a fax connection Scenario 1 Standard telephone line Faxing 107 Connected to the same telephone wall jack Faxing 108 Connected to different wall jacks Faxing 109 Scenario 2 Digital Subscriber Line DSL Faxing 110 Scenario 3 VoIP telephone service Faxing 111 Setup 1 Printer is connected directly to a cable modem Faxing 112 Faxing 113 Part name Part number Lexmark adapter plug 40X8519 Page Connecting the printer to a wall jack in Germany Faxing 116 Setting the outgoing fax name and number Connecting to a distinctive ring serviceSettings Fax Settings Analog Fax Setup Answer On Setting the date and time Configuring the printer to observe daylight saving timeSending a fax using the printer control panel Sending a fax Sending a fax using the computer Fax tab Enable fax Sending a fax using a shortcut number Sending a fax using the address bookSending a fax at a scheduled time Faxing 120 Click Settings Manage Shortcuts Fax Shortcut Setup Creating shortcuts Customizing fax settings Changing the fax resolutionMaking a fax lighter or darker Viewing a fax log Canceling an outgoing fax Click Settings Reports Click Fax Job Log or Fax Call LogBlocking junk faxes Touch Delete Selected Jobs Holding faxes Holding and forwarding faxesForwarding a fax Understanding the fax options Faxing 125 Faxing 126 Delayed SendThis option lets you send a fax at a later time or date Using Scan to Network ScanningScanning to an FTP address Scanning 127 Creating an FTP shortcut using the Embedded Web Server Creating an FTP shortcut using the printer control panelCreating shortcuts Scanning 128 Scanning to an FTP address using the printer control panel Scanning to an FTP address using a shortcut numberScanning to an FTP address Scanning 129 Scanning to a computer using the Embedded Web Server Scanning to a computer or flash driveScanning 130 Click Scan Profile Create Scan Profile Setting up Scan to Computer Click Next Close Understanding the scan options Scanning to a flash driveFTP Address This option lets you type a file name for the scan image Scanning 133 Setup Menus list Understanding the printer m enusUnderstanding the printer menus 135 Default Source menu Paper menuPaper Size/Type menu Understanding the printer menus 136 MP Feeder Size Understanding the printer menus 137MP Feeder Type Understanding the printer menus 138 Manual Paper SizeManual Paper Type Manual Envelope Size Configure MP menu Substitute Size menuPaper Texture menu Understanding the printer menus 139 Understanding the printer menus 140 Paper Weight menu Understanding the printer menus 141 Paper Loading menu Understanding the printer menus 142 Custom Names menu Custom Types menuUnderstanding the printer menus 143 Custom Scan Sizes menu Universal Setup menuUnderstanding the printer menus 144 Reports menu Reports MenuUnderstanding the printer menus 145 Network/Ports menu Active NIC menuStandard Network or Network x menu Understanding the printer menus 146 Understanding the printer menus 147 To access the menu, navigate to either of the following Network Card menuTCP/IP menu Understanding the printer menus 148 Understanding the printer menus 149 IPv6 menu Wireless menuUnderstanding the printer menus 150 AppleTalk menu To access the menu, navigate to any of the followingUnderstanding the printer menus 151 Understanding the printer menus 152 Standard USB menuUSB Buffer Smtp Setup menu Understanding the printer menus 153 Understanding the printer menus 154 Miscellaneous Security Settings menu Security menuConfidential Print menu Understanding the printer menus 155 Disk Wiping menu Understanding the printer menus 156 Set Date and Time menu Security Audit Log menuUnderstanding the printer menus 157 General Settings menu Settings menuUnderstanding the printer menus 158 Quiet Mode Run Initial setupUnderstanding the printer menus 159 Keyboard Understanding the printer menus 160 Paper SizesScan to PC Port Range Displayed Information Understanding the printer menus 161 Understanding the printer menus 162 Understanding the printer menus 163 Hibernate Timeout on Connection Understanding the printer menus 164 Print Recovery Error RecoveryUnderstanding the printer menus 165 Factory Defaults Export Configuration PackageUnderstanding the printer menus 166 Press Sleep Button Copy Settings menu Understanding the printer menus 167 Understanding the printer menus 168 Understanding the printer menus 169 Fax Mode Analog Fax Setup menu Fax Settings menuUnderstanding the printer menus 170 Understanding the printer menus 171 Fax Send Settings menu items and their descriptions ResolutionUnderstanding the printer menus 172 Fax Cover Understanding the printer menus 173 Dial Prefix Understanding the printer menus 174 Fax Receive Settings menu items and their descriptions Understanding the printer menus 175 Understanding the printer menus 176 Fax Log Settings menu items and their descriptions Understanding the printer menus 177 ‑mail Settings menu Speaker Settings menu items and their descriptionsAnswer On menu items and their descriptions Understanding the printer menus 178 Understanding the printer menus 179 Format Understanding the printer menus 180 Orientation Understanding the printer menus 181 Understanding the printer menus 182 Use cc/bcc FTP Settings menu Understanding the printer menus 183 Understanding the printer menus 184 FTP bit Depth Understanding the printer menus 185File Name Flash Drive menu Scan SettingsUnderstanding the printer menus 186 Understanding the printer menus 187 Understanding the printer menus 188 Scan Bit Depth Understanding the printer menus 189 Print Settings menu items and their descriptionsCopies Understanding the printer menus 190 Duplex BindingPaper Saver Orientation Paper Saver Border Setup menu Print SettingsUnderstanding the printer menus 191 Finishing menu Understanding the printer menus 192Download Target Resource Save Understanding the printer menus 193 Separator Source Print Resolution Quality menuUnderstanding the printer menus 194 Pixel Boost Job Accounting menu Understanding the printer menus 195 Utilities menu Understanding the printer menus 196 XPS menu Understanding the printer menus 197 PCL Emul menu PostScript menuUnderstanding the printer menus 198 PCL Emulation Settings Understanding the printer menus 199 Understanding the printer menus 200 Tray Renumber Html menu Understanding the printer menus 201Font Size Scale Image menu Help menuUnderstanding the printer menus 202 Understanding the printer menus 203 Using recycled paper Saving money and the environmentSaving paper and toner Conserving supplies Using Eco‑Mode Saving energyReducing printer noise Avoid paper jams Adjusting Sleep mode Click Settings General Settings TimeoutsSettings General Settings Timeouts Sleep Mode Saving money and the environment 206 Using Hibernate Mode Adjusting the brightness of the displayClick Settings General Settings Sleep Button Settings Click Settings General Settings Settings General Settings Screen Brightness RecyclingRecycling Lexmark products Recycling Lexmark packagingPage Securing the printer Statement of VolatilityErasing volatile memory Disposing of a printer hard disk Using the printer control panel Touch Wipe All SettingsTouch Back Exit Config Menu Erasing non‑volatile memory Configuring printer hard disk encryption Using the Embedded Web ServerClick Settings Security Disk Encryption Touch Disk Encryption Enable Finding printer security information Lexmark security Web Cleaning the printer parts Cleaning the printerMaintaining the printer Maintaining the printer 214 Maintaining the printer 215 Cleaning the scanner glassClose the scanner cover Using genuine Lexmark parts and supplies Checking the status of parts and suppliesEstimated number of remaining pages Ordering supplies Ordering a maintenance kit Ordering a toner cartridgeOrdering an imaging unit Ordering an ADF separator roller Storing supplies Replacing suppliesReplacing the toner cartridge Recommended part numbersPage Replacing the imaging unit Maintaining the printer 220Page Moving the printer Before moving the printer Moving the printer to another location Shipping the printer Finding advanced networking and administrator information Setting up e‑mail alertsManaging the printer Checking the virtual display Click Settings Print Settings Supply Notifications Notification Description Settings General Settings Factory Defaults Restore Now Restoring factory default settingsManaging the printer 226 Clearing jams Avoiding jamsLoad paper properly Clearing jams 227 Understanding jam messages and locations Use recommended paper Jam access area Printer control panel message What to do ‑page jam, open front door y.xx Clearing jams 230Page Page ‑page jam, open rear door y.xx Models, select Next Clear the jam, press OK ‑page jam, clear standard bin y.xx ‑page jam, remove tray 1 to clear duplex y.xx Clearing jams 235 ‑page jam, open tray x y.xx ‑page jam, clear manual feeder y.xx ‑page jam, open automatic feeder top cover y.xx Models, select Next Clear the jam, press OK Troubleshooting Understanding printer messages Configuration change, some held jobs were not restored Troubleshooting 241Change paper source to paper size load orientation Close front door Error reading USB drive. Remove USB Error reading USB hub. Remove hubComplex page, some data may not have printed Defective flash detected Fax partition inoperative. Contact system administrator Fax Station Name not set up. Contact system administratorFax Station Number not set up. Contact system administrator Imaging unit low 84.xy Insufficient memory, some held jobs will not be restored Imaging unit very low, x estimated pages remain 84.xyIncorrect paper size, open paper source Insufficient memory for Flash Memory Defragment operation Insufficient memory to support Resource Save feature Insufficient memory to collate jobLoad manual feeder with custom string paper orientation Load manual feeder with custom type name paper orientation Troubleshooting 246 Load paper source with custom string paper orientationLoad paper source with custom type name paper orientation Load paper source with paper size paper orientation Maintenance kit low 80.xy Maintenance kit nearly low 80.xyMaintenance kit very low, x estimated pages remain 80.xy Memory full Network x software error No analog phone line connected to modem, fax is disabledMemory full, cannot send faxes Non‑Lexmark supply type, see User’s Guide 33.xy Reinstall missing or unresponsive cartridge 31.xy Reinstall missing or unresponsive imaging unit 31.xyNot enough free space in flash memory for resources Printer had to restart. Last job may be incomplete Troubleshooting 250 Replace all originals if restarting jobReplace cartridge, 0 estimated pages remain 88.xy Replace cartridge, printer region mismatch 42.xy Troubleshooting 251 Replace defective imaging unit 31.xyReplace imaging unit, 0 estimated pages remain 84.xy Replace jammed originals if restarting job Restore held jobs? Scanner disabled by adminReplace unsupported imaging unit 32.xy Scanner automatic feeder cover open Serial option x error Smtp server not set up. Contact system administratorSome held jobs were not restored Standard network software error Solving printer problems Basic printer problems Troubleshooting 255Printer is not responding Step Troubleshooting 256 Printer display is blank Hardware and internal option problems Internal Solutions Port does not operate correctlyTroubleshooting 257 Cannot detect internal option Troubleshooting 258 Tray problemsStep Problem is solved. Go to step Troubleshooting 259 USB/parallel interface card does not operate correctly Paper feed problems Troubleshooting 260Paper frequently jams Paper jam message remains after jam is cleared Solving print problems Printing problemsTroubleshooting 261 Jammed pages are not reprinted Troubleshooting 262 Error message about reading the flash drive appearsPrint jobs do not print Troubleshooting 263 Troubleshooting 264 Confidential and other held jobs do not printFor Windows users For Macintosh users Settings General Settings Print Recovery Page Protect Off Troubleshooting 265Print job takes longer than expected Printing slows down Troubleshooting 266Job prints from the wrong tray or on the wrong paper Incorrect characters print Troubleshooting 267Tray linking does not work Troubleshooting 268 Settings General Settings TimeoutsLarge jobs do not collate Unexpected page breaks occur Print quality problems Troubleshooting 269Characters have jagged or uneven edges Printer is printing blank pages Troubleshooting 270 Clipped pages or images Troubleshooting 271 Compressed images appear on prints Troubleshooting 272 Shadow images appear on prints Troubleshooting 273 Gray background on prints Troubleshooting 274 Incorrect margins on prints Paper curl Troubleshooting 275Print irregularities Troubleshooting 276 Repeating defects appear on prints Troubleshooting 277Print is too dark Troubleshooting 278 Troubleshooting 279 Print is too light Troubleshooting 280 Skewed print Printer is printing solid black pages Troubleshooting 281Transparency print quality is poor Troubleshooting 282 Streaked horizontal lines appear on prints Troubleshooting 283 Streaked vertical lines appear on prints Troubleshooting 284 Horizontal voids appear on prints Troubleshooting 285 Vertical voids appear on prints Troubleshooting 286 Toner specks appear on printsToner fog or background shading appears on prints Toner rubs off Troubleshooting 287 Solving copy problemsUneven print density Troubleshooting 288 Copier does not respondScanner unit does not close Poor copy quality Troubleshooting 289 Troubleshooting 290 Solving fax problemsPartial document or photo copies Troubleshooting 291 Fax and e-mail functions are not set upSettings General Settings Run initial setup Yes Submit Troubleshooting 292 Cannot send or receive a fax Troubleshooting 293 Troubleshooting 294 Troubleshooting 295 Can receive but not send faxes Solving scanner problems Troubleshooting 296Click Settings Fax Settings Analog Fax Setup Received fax has poor print quality Cannot scan from a computer Partial document or photo scans Troubleshooting 298 Poor scanned image quality Troubleshooting 299 Scan job was not successfulScanning takes too long or freezes the computer Stamp or Overwrite Troubleshooting 300 Scanner does not respond Solving home screen applications problems An application error has occurredTroubleshooting 301 Click Settings Apps Apps Management System tab Log Troubleshooting 302 Troubleshooting 303 Contacting customer supportTech Library Mail Edition notice Product informationLexmark International, Inc All rights reserved Trademarks 305 Noise emission levels 306 Temperature information Product disposalStatic sensitivity notice 307 Laser notice Laser advisory label308 Laser notice label may be affixed to this printer as shown Power consumption Product power consumptionSleep Mode Hibernate Mode Industry Canada compliance statement Avis de conformité aux normes de l’industrie du CanadaLicensing notices European Community EC directives conformity Regulatory notices for telecommunication terminal equipment 311 312 Using this product in Switzerland Utilisation de ce produit en SuisseVerwendung dieses Produkts in der Schweiz Uso del prodotto in Svizzera Regulatory notices for wireless products Modular component noticeExposure to radio frequency radiation Industry Canada Canada Industry Canada Canada Taiwan NCC RF notice statement315 316 ΤΗΣ Οδηγιασ 1999/5/ΕΚ Lexmark International, Inc., Lexington, KY 317 Limited warranty service Limited warranty318 Extent of limited warranty Limitation of liabilityAdditional rights 319 Patent acknowledgment 320 Symbols 250‑sheet tray installing 42 550‑sheet tray installingIndex NumericsPage Page Page Page Page Page Page Page

Lexmark XM1100 Series manual

Models: XM1100 Series