Lexmark XM1100 Series Repeating defects appear on prints, Print is too dark, Troubleshooting 277

Models: XM1100 Series

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Troubleshooting

277

Repeating defects appear on prints

Action

Yes

No

 

 

 

Step 1

Go to step 2.

1 Check if the

Measure the distance between the defects.

 

distance between

Check for a distance between the defects that equals:

 

the defects equal

 

to 80 mm (3.15 in.)

97 mm (3.82 in.)

 

 

2 Take note of the

47 mm (1.85 in.)

 

 

distance, and then

38 mm (1.5 in.)

 

 

contact customer

 

 

support at

Is the distance between defects equal to one of the listed measurements?

 

http://support.le

 

xmark.com or

 

 

 

 

your service

 

 

representative.

 

 

 

Step 2

Contact customer

The problem is solved.

Replace the imaging unit, and then resend the print job.

support at

 

http://support.lexma

 

 

 

Do the repeating defects still appear?

rk.com or your service

 

representative.

 

 

 

 

 

 

Print is too dark

Action

Yes

No

 

 

 

Step 1

Go to step 2.

The problem is solved.

aFrom the Quality menu on the printer control panel, reduce the toner darkness.

Note: 8 is the factory default setting.

bResend the print job.

Is the print still too dark?

Page 277
Image 277
Lexmark XM1100 Series manual Repeating defects appear on prints, Print is too dark, Troubleshooting 277