Lexmark XM1100 Series USB/parallel interface card does not operate correctly, Troubleshooting 259

Troubleshooting			259
	Action	Yes	No
	Step 4	The problem is solved.	Contact customer
	Check if the tray is available in the printer driver.		support.
	Note: If necessary, manually add the tray in the printer driver to make it
	available for print jobs. For more information, see “Updating available
	options in the printer driver” on page 45.
	Is the tray available in the printer driver?
USB/parallel interface card does not operate correctly
	Action	Yes	No
	Step 1	Go to step 2.	Check if you have a
	Make sure the USB or parallel interface card is installed.		supported USB or
	a Install the USB or parallel interface card. For more information, see		parallel interface card.
			Note: A USB or parallel
	“Installing an Internal Solutions Port” on page 32.
	b Print a menu settings page, and then check if the USB or parallel		interface card from
			another printer may
	interface card is listed in the Installed Options list.
			not work on this
	Is the USB or parallel interface card listed in the Installed Options list?		printer.
	Step 2	Contact customer	Connect the cable to
	Check if you are using the correct cable and if it is connected securely to	support.	the USB or parallel
	the USB or parallel interface card.		interface card
			connector.
	Is the correct cable securely connected to the USB or parallel interface
	card?