Moving the printer

Maintaining the printer

222

7Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer.

8Close the front door.

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.

Before moving the printer

CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage:

•Turn the printer off using the power switch, and then unplug the power cord from the electrical outlet.

•Disconnect all cords and cables from the printer before moving it.

•If an optional tray is installed, then remove it from the printer. To remove the optional tray, slide the latch on the right side of the tray toward the front of the tray until it clicks into place.

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Lexmark XM1100 Series manual Moving the printer, Before moving the printer

Contents

Users Guide September Contents Printing Loading paper and specialty mediaPaper and specialty media guide Copying Understanding the printer menus 135 Faxing 104Scanning 127 Saving money and the environment 204 Managing the printer 224 Troubleshooting 240Maintaining the printer 214 Clearing jams 227 304 Safety information Safety informationPage Learning about the printer Learning about the printerFinding information about the printer Guide link Selecting a location for the printer Other countries and regions-See the printed Printer configurations Understanding the basic functions of the scanner Using the ADF and scanner glass Using the ADFUsing the scanner glass Using the printer control panel Understanding the printer control panelUnderstanding the printer control panel Indicator light color and its corresponding printer status Understanding the home screen Using the touch-screen buttons FeaturesThis may also appear on the home screen Other touch-screen buttons For Windows users Setting up and using the home screen applicationsFinding the IP address of the computer For Macintosh users Finding the IP address of the printer Accessing the Embedded Web ServerClick Settings General Settings Home screen customization Customizing the home screen Activating the home screen applications Setting up Forms and FavoritesUnderstanding the different applications Finding information about the home screen applications Setting up Card Copy Click Settings Apps Apps Management Forms and FavoritesClick Settings Apps Apps Management Card Copy Using MyShortcut Setting up Multi Send Setting up Scan to Network Click Settings Apps Apps Management Multi SendClick Settings Apps Apps Management Scan to Network Exporting and importing a configuration Setting up Remote Operator PanelClick Settings Remote Operator Panel Settings Click Submit Additional printer setup Installing internal optionsAvailable internal options Accessing the controller board Installing a memory card Close the shield, and then the access doorPage Installing an optional card Page Installing an Internal Solutions Port Long ISP cable Page Page Page Page Installing a printer hard disk Page Page Removing a printer hard disk Installing hardware options Order of installationInstalling optional trays Page Page Updating available options in the printer driver Setting up the printer softwareInstalling the printer software Open the printers folder Attaching cables Click Update Now ‑ Ask PrinterAdd any installed hardware options, and then click OK Windows 7 or earlier Connection method is supported in your country or region Networking Preparing to set up the printer on an Ethernet networkInstalling the printer on an Ethernet network For Windows users For Macintosh users Select Ethernet connection, and then click Continue Preparing to set up the printer on a wireless network AppleTalk select your printer Add Connecting the printer using the Wireless Setup Wizard Using the Push Button Configuration methodNetwork/Ports Active NIC Auto Submit Using the Personal Identification Number PIN method For Windows users Setting up serial printing Click Continue Finish Click Properties Printing a network setup Verifying printer setupPrinting a menu settings Reports Menu Settings Loading paper and specialty media Setting the paper size and typeConfiguring Universal paper settings Loading trays LGL Page Page Page Loading the multipurpose feeder Page Page Page Click Settings Paper Menu Linking and unlinking traysLinking and unlinking trays Creating a custom name for a paper type Using the Embedded Web ServerUsing the printer control panel Assigning a custom paper type Configuring a custom name Select a custom name you want to configure, and then touchPaper Menu Custom Types Tips on using transparencies Using specialty mediaTips on using letterhead Tips on using envelopesPage Paper characteristics Paper guidelines Selecting paper Using recycled paper and other office papersFiber content Selecting preprinted forms and letterhead Unacceptable paper examples Supported paper sizes Supported paper sizes, types, and weightsStoring paper 182 x 257 mm 17 x 10.1 Letter 215.9 x 279.4 mm X 11 Paper and specialty media guide Supported paper types and weights Printing forms PrintingPrinting forms and a document Printing a document Settings Print Settings Quality Menu Toner Darkness Adjusting toner darknessClick Settings Print Settings Quality Menu Toner Darkness Printing from a mobile device Printing from a flash drive Printing from a flash drive Supported flash drives and file types Printing confidential and other held jobs Storing print jobs in the printer Modifying confidential print settings Printing confidential and other held jobsPrinting Touch Canceling a print job Printing information pages For Macintosh users Making copies Copying using the ADFCopying Making a quick copy Copying on specialty media Copying using the scanner glassCopying photos Copying on transparencies Copying on letterhead Customizing copy settingsMaking copies using paper from a selected tray Copying to a different size Example 2 Copying on a single paper size Copying different paper sizesExample 1 Copying on mixed paper sizes Copy Copy from Mixed Sizes Copy to Auto Size Match Copy It Adjusting copy quality Copying on both sides of the paper duplexingReducing or enlarging copies Collating copies Placing separator sheets between copies Copying multiple pages onto a single sheetBetween Copies Between Jobs Between Pages Off Placing information on copies Placing a header or footer on pagesPlacing an overlay message on each Understanding the copy options Canceling a copy jobCanceling a copy job while pages are being printed Copy from Darkness ContentScale Sides Duplex Save As Shortcut Cover Page SetupAdvanced Duplex Margin Shift Create Booklet Paper SaverAdvanced Imaging Custom Job Creating an e-mail shortcut using the Embedded Web Server Setting up the printer to e-mailSetting up the e-mail function Mailing Click Settings Creating an e-mail shortcut using the printer control panelSending an e-mail using the printer control panel Mailing a document Sending an e‑mail using a shortcut number Sending an e‑mail using the address book Customizing e-mail settings Adding e-mail subject and message informationChanging the output file type Canceling an e-mail Understanding the e-mail options Resolution Send AsMailing 102 Transmission Log SetupScan Preview Mailing 103 Setting up the printer to fax FaxingFaxing 104 Using the Embedded Web Server for fax setup Initial fax setupUsing the printer control panel for fax setup Click Settings Fax Settings Analog Fax Setup Choosing a fax connection Setup 1 Printer is connected to a dedicated fax lineTips for this setup Scenario 1 Standard telephone line Faxing 107 Connected to the same telephone wall jack Faxing 108 Connected to different wall jacks Faxing 109 Scenario 2 Digital Subscriber Line DSL Faxing 110 Scenario 3 VoIP telephone service Faxing 111 Setup 1 Printer is connected directly to a cable modem Faxing 112 Faxing 113 Part name Part number Lexmark adapter plug 40X8519 Page Connecting the printer to a wall jack in Germany Faxing 116 Connecting to a distinctive ring service Setting the outgoing fax name and numberSettings Fax Settings Analog Fax Setup Answer On Sending a fax using the printer control panel Setting the date and timeConfiguring the printer to observe daylight saving time Sending a fax Sending a fax using the computer Fax tab Enable fax Sending a fax at a scheduled time Sending a fax using a shortcut numberSending a fax using the address book Faxing 120 Click Settings Manage Shortcuts Fax Shortcut Setup Creating shortcuts Making a fax lighter or darker Customizing fax settingsChanging the fax resolution Viewing a fax log Blocking junk faxes Canceling an outgoing faxClick Settings Reports Click Fax Job Log or Fax Call Log Touch Delete Selected Jobs Holding and forwarding faxes Holding faxesForwarding a fax Understanding the fax options Faxing 125 Delayed Send Faxing 126This option lets you send a fax at a later time or date Scanning to an FTP address Using Scan to NetworkScanning Scanning 127 Creating shortcuts Creating an FTP shortcut using the Embedded Web ServerCreating an FTP shortcut using the printer control panel Scanning 128 Scanning to an FTP address Scanning to an FTP address using the printer control panelScanning to an FTP address using a shortcut number Scanning 129 Scanning 130 Scanning to a computer using the Embedded Web ServerScanning to a computer or flash drive Click Scan Profile Create Scan Profile Setting up Scan to Computer Click Next Close FTP Address Understanding the scan optionsScanning to a flash drive This option lets you type a file name for the scan image Scanning 133 Setup Understanding the printer m enus Menus listUnderstanding the printer menus 135 Paper Size/Type menu Default Source menuPaper menu Understanding the printer menus 136 Understanding the printer menus 137 MP Feeder SizeMP Feeder Type Manual Paper Type Understanding the printer menus 138Manual Paper Size Manual Envelope Size Paper Texture menu Configure MP menuSubstitute Size menu Understanding the printer menus 139 Understanding the printer menus 140 Paper Weight menu Understanding the printer menus 141 Paper Loading menu Understanding the printer menus 142 Custom Types menu Custom Names menuUnderstanding the printer menus 143 Universal Setup menu Custom Scan Sizes menuUnderstanding the printer menus 144 Reports Menu Reports menuUnderstanding the printer menus 145 Standard Network or Network x menu Network/Ports menuActive NIC menu Understanding the printer menus 146 Understanding the printer menus 147 TCP/IP menu To access the menu, navigate to either of the followingNetwork Card menu Understanding the printer menus 148 Understanding the printer menus 149 Wireless menu IPv6 menuUnderstanding the printer menus 150 To access the menu, navigate to any of the following AppleTalk menuUnderstanding the printer menus 151 Standard USB menu Understanding the printer menus 152USB Buffer Smtp Setup menu Understanding the printer menus 153 Understanding the printer menus 154 Confidential Print menu Miscellaneous Security Settings menuSecurity menu Understanding the printer menus 155 Disk Wiping menu Understanding the printer menus 156 Security Audit Log menu Set Date and Time menuUnderstanding the printer menus 157 Settings menu General Settings menuUnderstanding the printer menus 158 Understanding the printer menus 159 Quiet ModeRun Initial setup Keyboard Scan to PC Port Range Understanding the printer menus 160Paper Sizes Displayed Information Understanding the printer menus 161 Understanding the printer menus 162 Understanding the printer menus 163 Hibernate Timeout on Connection Understanding the printer menus 164 Error Recovery Print RecoveryUnderstanding the printer menus 165 Understanding the printer menus 166 Factory DefaultsExport Configuration Package Press Sleep Button Copy Settings menu Understanding the printer menus 167 Understanding the printer menus 168 Understanding the printer menus 169 Fax Settings menu Fax Mode Analog Fax Setup menuUnderstanding the printer menus 170 Understanding the printer menus 171 Understanding the printer menus 172 Fax Send Settings menu items and their descriptionsResolution Fax Cover Understanding the printer menus 173 Dial Prefix Understanding the printer menus 174 Fax Receive Settings menu items and their descriptions Understanding the printer menus 175 Understanding the printer menus 176 Fax Log Settings menu items and their descriptions Understanding the printer menus 177 Answer On menu items and their descriptions ‑mail Settings menuSpeaker Settings menu items and their descriptions Understanding the printer menus 178 Understanding the printer menus 179 Format Understanding the printer menus 180 Orientation Understanding the printer menus 181 Understanding the printer menus 182 Use cc/bcc FTP Settings menu Understanding the printer menus 183 Understanding the printer menus 184 Understanding the printer menus 185 FTP bit DepthFile Name Scan Settings Flash Drive menuUnderstanding the printer menus 186 Understanding the printer menus 187 Understanding the printer menus 188 Scan Bit Depth Print Settings menu items and their descriptions Understanding the printer menus 189Copies Paper Saver Orientation Understanding the printer menus 190Duplex Binding Paper Saver Border Print Settings Setup menuUnderstanding the printer menus 191 Download Target Finishing menuUnderstanding the printer menus 192 Resource Save Understanding the printer menus 193 Separator Source Understanding the printer menus 194 Print ResolutionQuality menu Pixel Boost Job Accounting menu Understanding the printer menus 195 Utilities menu Understanding the printer menus 196 XPS menu Understanding the printer menus 197 PostScript menu PCL Emul menuUnderstanding the printer menus 198 PCL Emulation Settings Understanding the printer menus 199 Understanding the printer menus 200 Tray Renumber Font Size Html menuUnderstanding the printer menus 201 Scale Help menu Image menuUnderstanding the printer menus 202 Understanding the printer menus 203 Saving paper and toner Using recycled paperSaving money and the environment Conserving supplies Reducing printer noise Using Eco‑ModeSaving energy Avoid paper jams Settings General Settings Timeouts Sleep Mode Adjusting Sleep modeClick Settings General Settings Timeouts Saving money and the environment 206 Click Settings General Settings Sleep Button Settings Using Hibernate ModeAdjusting the brightness of the display Click Settings General Settings Recycling Lexmark products Settings General Settings Screen BrightnessRecycling Recycling Lexmark packagingPage Erasing volatile memory Securing the printerStatement of Volatility Disposing of a printer hard disk Touch Back Exit Config Menu Using the printer control panelTouch Wipe All Settings Erasing non‑volatile memory Click Settings Security Disk Encryption Configuring printer hard disk encryptionUsing the Embedded Web Server Touch Disk Encryption Enable Finding printer security information Lexmark security Web Maintaining the printer Cleaning the printer partsCleaning the printer Maintaining the printer 214 Cleaning the scanner glass Maintaining the printer 215Close the scanner cover Estimated number of remaining pages Using genuine Lexmark parts and suppliesChecking the status of parts and supplies Ordering supplies Ordering an imaging unit Ordering a maintenance kitOrdering a toner cartridge Ordering an ADF separator roller Replacing the toner cartridge Storing suppliesReplacing supplies Recommended part numbersPage Replacing the imaging unit Maintaining the printer 220Page Moving the printer Before moving the printer Moving the printer to another location Shipping the printer Managing the printer Finding advanced networking and administrator informationSetting up e‑mail alerts Checking the virtual display Click Settings Print Settings Supply Notifications Notification Description Restoring factory default settings Settings General Settings Factory Defaults Restore NowManaging the printer 226 Load paper properly Clearing jamsAvoiding jams Clearing jams 227 Understanding jam messages and locations Use recommended paper Jam access area Printer control panel message What to do ‑page jam, open front door y.xx Clearing jams 230Page Page ‑page jam, open rear door y.xx Models, select Next Clear the jam, press OK ‑page jam, clear standard bin y.xx ‑page jam, remove tray 1 to clear duplex y.xx Clearing jams 235 ‑page jam, open tray x y.xx ‑page jam, clear manual feeder y.xx ‑page jam, open automatic feeder top cover y.xx Models, select Next Clear the jam, press OK Troubleshooting Understanding printer messages Change paper source to paper size load orientation Configuration change, some held jobs were not restoredTroubleshooting 241 Close front door Complex page, some data may not have printed Error reading USB drive. Remove USBError reading USB hub. Remove hub Defective flash detected Fax Station Number not set up. Contact system administrator Fax partition inoperative. Contact system administratorFax Station Name not set up. Contact system administrator Imaging unit low 84.xy Incorrect paper size, open paper source Insufficient memory, some held jobs will not be restoredImaging unit very low, x estimated pages remain 84.xy Insufficient memory for Flash Memory Defragment operation Load manual feeder with custom string paper orientation Insufficient memory to support Resource Save featureInsufficient memory to collate job Load manual feeder with custom type name paper orientation Load paper source with custom type name paper orientation Troubleshooting 246Load paper source with custom string paper orientation Load paper source with paper size paper orientation Maintenance kit very low, x estimated pages remain 80.xy Maintenance kit low 80.xyMaintenance kit nearly low 80.xy Memory full Memory full, cannot send faxes Network x software errorNo analog phone line connected to modem, fax is disabled Non‑Lexmark supply type, see User’s Guide 33.xy Not enough free space in flash memory for resources Reinstall missing or unresponsive cartridge 31.xyReinstall missing or unresponsive imaging unit 31.xy Printer had to restart. Last job may be incomplete Replace cartridge, 0 estimated pages remain 88.xy Troubleshooting 250Replace all originals if restarting job Replace cartridge, printer region mismatch 42.xy Replace imaging unit, 0 estimated pages remain 84.xy Troubleshooting 251Replace defective imaging unit 31.xy Replace jammed originals if restarting job Replace unsupported imaging unit 32.xy Restore held jobs?Scanner disabled by admin Scanner automatic feeder cover open Some held jobs were not restored Serial option x errorSmtp server not set up. Contact system administrator Standard network software error Solving printer problems Printer is not responding Basic printer problemsTroubleshooting 255 Step Troubleshooting 256 Printer display is blank Troubleshooting 257 Hardware and internal option problemsInternal Solutions Port does not operate correctly Cannot detect internal option Tray problems Troubleshooting 258Step Problem is solved. Go to step Troubleshooting 259 USB/parallel interface card does not operate correctly Paper frequently jams Paper feed problemsTroubleshooting 260 Paper jam message remains after jam is cleared Troubleshooting 261 Solving print problemsPrinting problems Jammed pages are not reprinted Error message about reading the flash drive appears Troubleshooting 262Print jobs do not print Troubleshooting 263 For Windows users Troubleshooting 264Confidential and other held jobs do not print For Macintosh users Troubleshooting 265 Settings General Settings Print Recovery Page Protect OffPrint job takes longer than expected Troubleshooting 266 Printing slows downJob prints from the wrong tray or on the wrong paper Troubleshooting 267 Incorrect characters printTray linking does not work Large jobs do not collate Troubleshooting 268Settings General Settings Timeouts Unexpected page breaks occur Characters have jagged or uneven edges Print quality problemsTroubleshooting 269 Printer is printing blank pages Troubleshooting 270 Clipped pages or images Troubleshooting 271 Compressed images appear on prints Troubleshooting 272 Shadow images appear on prints Troubleshooting 273 Gray background on prints Troubleshooting 274 Incorrect margins on prints Troubleshooting 275 Paper curlPrint irregularities Troubleshooting 276 Troubleshooting 277 Repeating defects appear on printsPrint is too dark Troubleshooting 278 Troubleshooting 279 Print is too light Troubleshooting 280 Skewed print Troubleshooting 281 Printer is printing solid black pagesTransparency print quality is poor Troubleshooting 282 Streaked horizontal lines appear on prints Troubleshooting 283 Streaked vertical lines appear on prints Troubleshooting 284 Horizontal voids appear on prints Troubleshooting 285 Vertical voids appear on prints Toner fog or background shading appears on prints Troubleshooting 286Toner specks appear on prints Toner rubs off Solving copy problems Troubleshooting 287Uneven print density Scanner unit does not close Troubleshooting 288Copier does not respond Poor copy quality Troubleshooting 289 Solving fax problems Troubleshooting 290Partial document or photo copies Fax and e-mail functions are not set up Troubleshooting 291Settings General Settings Run initial setup Yes Submit Troubleshooting 292 Cannot send or receive a fax Troubleshooting 293 Troubleshooting 294 Troubleshooting 295 Can receive but not send faxes Click Settings Fax Settings Analog Fax Setup Solving scanner problemsTroubleshooting 296 Received fax has poor print quality Cannot scan from a computer Partial document or photo scans Troubleshooting 298 Poor scanned image quality Scanning takes too long or freezes the computer Troubleshooting 299Scan job was not successful Stamp or Overwrite Troubleshooting 300 Scanner does not respond Troubleshooting 301 Solving home screen applications problemsAn application error has occurred Click Settings Apps Apps Management System tab Log Troubleshooting 302 Tech Library Troubleshooting 303Contacting customer support Mail Product information Edition noticeLexmark International, Inc All rights reserved Trademarks 305 Noise emission levels 306 Static sensitivity notice Temperature informationProduct disposal 307 308 Laser noticeLaser advisory label Laser notice label may be affixed to this printer as shown Sleep Mode Power consumptionProduct power consumption Hibernate Mode Licensing notices Industry Canada compliance statementAvis de conformité aux normes de l’industrie du Canada European Community EC directives conformity Regulatory notices for telecommunication terminal equipment 311 312 Verwendung dieses Produkts in der Schweiz Using this product in SwitzerlandUtilisation de ce produit en Suisse Uso del prodotto in Svizzera Exposure to radio frequency radiation Regulatory notices for wireless productsModular component notice Industry Canada Canada Taiwan NCC RF notice statement Industry Canada Canada315 316 ΤΗΣ Οδηγιασ 1999/5/ΕΚ Lexmark International, Inc., Lexington, KY 317 Limited warranty Limited warranty service318 Additional rights Extent of limited warrantyLimitation of liability 319 Patent acknowledgment 320 Index Symbols250‑sheet tray installing 42 550‑sheet tray installing NumericsPage Page Page Page Page Page Page Page