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Sharp XE-A303 instruction manual Before Calling for Service, Error message table

Models: XE-A303

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9Before Calling for Service

9Before Calling for Service

The malfunctions shown in the left-hand column below, labelled “Fault,” do not necessarily indicate functional faults of the machine. It is therefore advisable to refer to “Checking” shown in the right-hand column before calling for service.

	Fault	Checking

(1)	The display shows symbols that do not make sense.	• Has the machine been initialized properly as shown in
		"PREPARING THE CASH REGISTER" on page 8?
		(Note that initialization clears all the data and programmed
		settings stored in memory.)

(2)	The display won’t illuminate even when the mode switch	• Is power supplied to the electrical outlet?
	is turned to any other position than “ ”.	• Is the power cord plug out or loosely connected to the
		AC outlet?

(3)	The display is illuminated, but the whole machine	• Is a clerk code assigned to the register?
	refuses registrations.	• Is the mode switch set properly at the “REG” position?
(4)	No receipt is issued.	• Is the paper roll properly installed?
		• Is there a paper jam?
		• Is the receipt function in the “OFF” status?
		• Is the print roller arm securely locked?

(5)	No journal paper is taken up.	• Is the take-up spool installed on the bearing properly?
		• Is there a paper jam?

(6)	Printing is unusual.	• Is the print roller arm securely locked?
		Open the print roller arm, and lock the arm by following
		the instruction of installation.
		• Is the paper roll properly installed?
		• Are the print head/sensor/roller clean?

(7)	Continuous printing stops.	• Display shows “→ → → → →”.
		Printing will automatically restart after several seconds.

Error message table

When the following error messages are displayed, press the lkey and take a proper action according to the table below.

98

Error message	Error status			Action


ENTRY ERROR	Registration error	Make a correct key entry.
MISOPERATION	Misoperation error	Make a correct key entry.
NO RECORD	Undefined code is entered.	Enter a correct code.
MEMORY FULL	Memory is full (in the AUTO key programming).	Program the AUTO key within 25 steps.
SBTL COMPUL.	Compulsory depression of the skey for	Press the skey and continue the operation.
	direct finalization

TEND COMPUL.	Compulsory tendering	Make a tendering operation.
NOT ASSIGNED	No entry of a clerk code	Make a clerk code entry.
OVER LIMIT.	Overflow limitation error	Make a registration within a limit of entry.
INH. OPEN PR	The open price entry is inhibited.	Make a preset price entry.
INH. UNIT PR	The preset price entry is inhibited.	Make an open price entry.
NOT NON-TEND	The direct finalization is inhibited.	Make a tendering operation.
BUFFER FULL	Subtotal void is not allowed.	Finalize the transaction, and correct the wrong
		entries in the		mode.
		entries in the		mode.

HEAD UP	Print roller arm is lifted up.	Make sure the print roller arm is surely rocked.
PAPER EMPTY	Receipt or journal paper roll is not	Install a receipt or journal paper.
	installed or empty.
EURO CHANGE	EURO modification operation must be	Execute EURO modification operation (Job code
	executed	800).
CLERK ERR.	Overlapped clerk error	Complete the overlapped transaction under way.

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Sharp XE-A303 Before Calling for Service, Error message table, The display won’t illuminate even when the mode switch

Contents

ELECTRONIC CASH REGISTER VORSICHT AVISOVARNING LET OPPRECAUTION INTRODUCTIONC A U T I O N English EnglishCONTENTS PRECAUTIONCONTENTS Part1 QUICK START GUIDEOPTIONAL FEATURES Part2 FOR THE OPERATORPart3 FOR THE MANAGER OTHER BASIC SALES ENTRIESREADING X AND RESETTING Z OF SALES TOTALS OPERATOR MAINTENANCESPECIFICATIONS ADVANCED FUNCTION PROGRAMMINGPart1 QUICK START GUIDE STEP1 PARTS AND THEIR FUNCTIONSExternal View Front viewMode Switch and Mode Keys KeyboardKeyboard layout Key names 5 10 155 Displays Operator displayCustomer display Pop-up type Drawer Lock KeyInstalling the Cash Register STEP2 PREPARING THE CASH REGISTERHow to install the fixing angle bracket How to remove the register from the fixing angle bracketInitializing the Cash Register Part1 QUICK START GUIDEInstalling Paper Rolls Part1 QUICK START GUIDE 6. Cut off the excess paper using the edge of the inner cover10.Wind the paper two or three turns around the spool shaft STEP3 BASIC FUNCTION PROGRAMMING Abbreviations and TerminologyDescription of special keys Procedure for programmingWg W H hijk N01 Guidance for text programmingABCD 01 Wa1 Using character keys on the keyboards 88 @ Language SelectionDate and Time Programming Dates9 @ Tax ProgrammingTax rate programming Part1 QUICK START GUIDEDepartment Programming Group noHash department Dept. codePart1 QUICK START GUIDE 1. Specify the department code2. Text programming Press sto skip. / Press Ato terminate BOOK SSSDEPT ENTRY TYPE 06 PRESET SELECT OF TAX1 TAX1 YES 3. Unit price programming Press sto skip. / Press Ato terminate4. Entry type programming Press sto skip. / Press Ato terminate 5. VAT/tax 1 status programming Press sto skip. / Press Ato terminatePart1 QUICK START GUIDE 6. VAT/tax2 status programming Press sto skip. / Press Ato terminate7. VAT/tax3 status programming Press sto skip. / Press Ato terminate 8. VAT/tax4 status programming Press sto skip. / Press Ato terminate10. Group No. programming Press sto skip. / Press Ato terminate GROUP NO 0601GROUP NO 061 LIMIT DIGITS 068Part1 QUICK START GUIDE 12. Terminate programmingTo program for the incremented dept. code, return to the step PrintPLU Price Look-Up and Subdepartment Programming 1. Specify the PLU code71 p 2. Text programming Press sto skip. / Press Ato terminatePart1 QUICK START GUIDE 3. Unit price programming Press sto skip. / Press Ato terminate5. Sign programming Press sto skip. / Press Ato terminate 4. Associated dept. programming Press sto skip. / Press Ato terminate6. Function programming Press sto skip. / Press Ato terminate To program for the incremented PLU code, return to the step7. Terminate programming PrintClerk names 12 digits Text ProgrammingCLERK s4 P SSSSSS WW SSSSSS s A THANK SYOUProgramming Other Necessary Items Decimal point position tab setting for domestic currencyPart1 QUICK START GUIDE Rounding systemSTEP4 BASIC SALES ENTRY Basic Sales Entry ExampleMode switch setting 1500 ¡PLU Entry Part1 QUICK START GUIDE71 p 141 pSTEP5 CORRECTION Cancellation of the Numeric EntryCorrection of the Last Entry direct void Correction of the Next-to-last or Earlier Entry indirect void Part1 QUICK START GUIDE1310 § 1755 ¶ 10 p 12 p 250 f§ 1310 v§1310 Subtotal Void1755 § 10 p 35 p STEP6 FULL SALES REPORT Z REPORT Full sales reportX1Z1 0.001 When you take X1 report, “X1” is printed Periodic consolidation X2Z20.00 Part1 QUICK START GUIDE2 Error Warning Part2 FOR THE OPERATOROTHER BASIC SALES ENTRIES 1 Additional Information for BASIC SALES ENTRY3 Item Entries Single item entries Error escape functionWhen using the department keys for department 1 to When using the department code entry keyRepeat entries 1200 ∑ 500 D¡50 d1500 d 41 d 2 p 11 p1200 p 1200 ∑∑Multiplication entries Split pricing entriesPart 1 Part 2 FOR THE OPERATOR 3 @1200 ∑Single item cash sale SICS entry 4 Displaying Subtotals8 @12 35 p300 § 10 p A 5 Finalization of Transaction Cash or cheque tenderingCash or cheque sale that does not require tender entry Part 1 Part 2 FOR THE OPERATORs 950 A b Credit saleMixed-tender sale 6 Computation of VAT Value Added Tax/tax VAT/ tax systemManual tax 1-4 system Manual entry method using preset percentages Part 1 Part 2 FOR THE OPERATOR1000 ¡ Automatic VAT 1 and automatic tax 2-4 systemOPTIONAL FEATURES 4 @ 140 ∞ 570 ¶ s 10 % A800 § 7 P5 % 15 p 575 § 10 p s 100 A675 ¶ 250 f§7 @ 13 fp Refund entries2 Auxiliary Payment Treatment Currency exchange Applying preset exchange rate2300 § 4650 ¶Received-on-account entries Paid-out entriesNo sale exchange Cashing a cheque100 ¡ 360 £ £ 2 L 3 @ 150 A 1 L 50 ¡ 300 £ A 3 Automatic Sequence Key key Entries4 Overlappped Clerk Entries Key operation exampleProcedure for programming Part3 FOR THE MANAGERPRIOR TO PROGRAMMING Guidance messagess1 @ Entering character codes with numeric keys on the keyboardKey operation example Operator displayAlphanumeric character code table Part1 Part2 Part3 FOR THE MANAGER231 ” Code CharacterAUXILIARY FUNCTION PROGRAMMING 1 Miscellaneous Key ProgrammingProgramming for 1. Specify the key to programENTRY FOR ITEM 01 ITEM ENABLE ENTRY FOR SBTL 01 SBTL ENABLEPart1 Part2 Part3 FOR THE MANAGER 3. Amount programming Press sto skip. / Press Ato terminate8. Terminate programming PrintSelection PrintProgramming for %and Part1 Part2 Part3 FOR THE MANAGER1. Specify the key to program 2. Text programming Press sto skip. / Press Ato terminate4. Sign programming Press sto skip. / Press Ato terminate 90.00Part1 Part2 Part3 FOR THE MANAGER 8. Terminate programmingPrint SelectionProgramming for 1. Specify the key to program2. Text programming Press sto skip. / Press Ato terminate EX SSS4. Open rate entry programming Press sto skip. / Press Ato terminate Part1 Part2 Part3 FOR THE MANAGER7. Terminate programming Programming for r, R, X, Y, cand b 1. Specify the key to program2. Text programming Press sto skip. / Press Ato terminate CHEQUEPart1 Part2 Part3 FOR THE MANAGER FOOTER PRINT 33NOLIMIT DIGITS 338 AMOUNT TENDERED NON COMPULSORY0-8 default8 6. Terminate programmingPrint SelectionFunction parameters for A Part1 Part2 Part3 FOR THE MANAGER018 @ 1ItemForeign currency symbol 4 digits Domestic currency symbol 4 digits2 Other Text Programming s 6 P US STraining mode text 12 digits Function text 12 digitsPart1 Part2 Part3 FOR THE MANAGER s 87 P SSTRAINING SSList of function texts NET1NET2 CASHs2 @ 1 Register Number and Consecutive Number ProgrammingRegister number Consecutive numbers5 @ 2 Various Function Selection ProgrammingFunction selection for miscellaneous keys 00000100 sAPrint format Receipt print formatPart3 FOR THE MANAGER Job codeOther programming Job codeSelection EntryPart3 FOR THE MANAGER Job codeSelection EntryJob code SelectionEntry Job codePart1 Part2 Part3 FOR THE MANAGER Rounding amount printing AApplication of rounding E Limit of the least significant digit in entering amount of item FJob code SelectionEntry Rounding systemPower save mode s 10 @ *ABCD s A3 Various Function Selection Programming Part1 Part2 Part3 FOR THE MANAGERs 11 @ *A s A Logo message print formatClerk code assignment Entry digit limit for cash in drawer CID sentinelTraining clerk specification for training mode Entry digit limit for cheque cashingEntry digit limit for cheque change Thermal printer densityAUTO key programming - Automatic sequencing key AUTO 2 p100 §Key operation example PrintEURO system settings Automatic EURO modification operation settingss 12 @ 01 s ADate setting for EURO modification operation Time setting for EURO modification operation5 Reading Stored Programs Key sequence for reading stored programPart1 Part2 Part3 FOR THE MANAGER Sample printouts1 Programming report 2 Programming report 5 Department programming report6 PLU programming report 3 Auto key programming reportTRAINING MODE 3 @ £ APart1 Part2 Part3 FOR THE MANAGER 1000READING X AND RESETTING Z OF SALES TOTALS 1 Summary of Reading X and Resetting Z ReportsPart2 Part3 FOR THE MANAGER 2 Daily Sales Totals Individual group total report onDepartment report departmentFull group total report on department PLU report by designated rangePLU report by associated department Transaction reportIndividual clerk report Full clerk reportHourly report Sample report@ X X or V v A CCD -Compulsory Cash/cheque DeclarationPart1 Part2 Part3 FOR THE MANAGER Type of compulsory cash/cheque declarationOVERRIDE ENTRIES Cancellation receiptCORRECTION AFTER FINALIZING A TRANSACTION Void mode 1500EURO MIGRATION FUNCTION 8 P @ *A APart1 Part2 Part3 FOR THE MANAGER How currencies are treated in your registerItems 8 @ A Optional Programming for the Introduction of EUROPart1 Part2 Part3 FOR THE MANAGER Checking the current EURO statusOPERATOR MAINTENANCE 1 In Case of Power Failure2 In Case of Printer Error 3 Cautions in Handling the Printer and Recording Paper4 Replacing the Paper Roll Removing the paper rollPaper specification How to set the paper rollInstalling the paper roll 6 Cleaning the Printer Print Head / Sensor / Roller5 Removing a Paper Jam moistened with ethyl alcohol or isopropyl alcohol. CleanOpening the Drawer by Hand 7 Removing the Till and the DrawerPart1 Part2 Part3 FOR THE MANAGER Error message table 9 Before Calling for ServiceThe display won’t illuminate even when the mode switch Part1 Part2 Part3 FOR THE MANAGER SPECIFICATIONSOfficial nominal voltage and frequency A. Information on Disposal for Users private households B. Information on Disposal for Business Users1. In the European Union 2. In other Countries outside the EUGeräuschpegel LpA 62,3 dB Gemessen nach EN ISO FOR CUSTOMERS IN U.KBLUENeutral BROWNLive Environment Protection