Lexmark XM1100 Series manual Large jobs do not collate, Unexpected page breaks occur

Troubleshooting		268
Action	Yes	No
Step 2	The problem is solved.	Contact customer
a From the printer control panel, set the paper size and type in the Paper		support.
menu to match the paper loaded in the trays to be linked.
Note: The paper size and type must match for trays to be linked.
b Resend the print job.
Do the trays link correctly?
Large jobs do not collate
Action	Yes	No
Step 1	The problem is solved.	Go to step 2.
a From the Finishing menu on the printer control panel, set Collate to
“(1,2,3) (1,2,3).”
b Resend the print job.

Did the job print and collate correctly?

Step 2 The problem is solved. Go to step 3.

aFrom the printer software, set Collate to “(1,2,3) (1,2,3).”

Note: Setting Collate to “(1,1,1) (2,2,2)” in the software overrides the setting in the Finishing menu.

bResend the print job.

Did the job print and collate correctly?
Step 3	The problem is solved. Contact customer
Reduce the complexity of the print job by eliminating the number and size	support.
of fonts, the number and complexity of images, and the number of pages
in the job.
Did the job print and collate correctly?

Unexpected page breaks occur

Action	Yes	No
Increase the printing timeout.	The problem is solved.	Check the original file
a From the home screen, navigate to:		for manual page
		breaks.
> Settings > General Settings > Timeouts

bIncrease the Print Timeout setting, and then touch Submit.

cResend the print job.

Did the file print correctly?