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Lexmark XM1100 Series manual

Models: XM1100 Series

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Loading paper and specialty media

60

4Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.

5Load the paper stack.

Image 60

Lexmark XM1100 Series manual

Contents

Users Guide SeptemberContents Loading paper and specialty media Paper and specialty media guidePrinting CopyingFaxing 104 Scanning 127Understanding the printer menus 135 Saving money and the environment 204Troubleshooting 240 Maintaining the printer 214Managing the printer 224 Clearing jams 227304 Safety information Safety informationPage Learning about the printer Finding information about the printerLearning about the printer Guide linkSelecting a location for the printer Other countries and regions-See the printedPrinter configurations Understanding the basic functions of the scanner Using the ADF and scanner glass Using the ADFUsing the scanner glass Using the printer control panel Understanding the printer control panelUnderstanding the printer control panel Indicator light color and its corresponding printer status Understanding the home screenUsing the touch-screen buttons FeaturesThis may also appear on the home screen Other touch-screen buttons Setting up and using the home screen applications Finding the IP address of the computerFor Windows users For Macintosh usersAccessing the Embedded Web Server Click Settings General Settings Home screen customizationFinding the IP address of the printer Customizing the home screenSetting up Forms and Favorites Understanding the different applicationsActivating the home screen applications Finding information about the home screen applicationsSetting up Card Copy Click Settings Apps Apps Management Forms and FavoritesClick Settings Apps Apps Management Card Copy Using MyShortcut Setting up Multi SendSetting up Scan to Network Click Settings Apps Apps Management Multi SendClick Settings Apps Apps Management Scan to Network Exporting and importing a configuration Setting up Remote Operator PanelClick Settings Remote Operator Panel Settings Click Submit Additional printer setup Installing internal optionsAvailable internal options Accessing the controller board Installing a memory card Close the shield, and then the access doorPage Installing an optional card Page Installing an Internal Solutions Port Long ISP cable Page Page Page Page Installing a printer hard disk Page Page Removing a printer hard disk Installing hardware options Order of installationInstalling optional trays Page Page Setting up the printer software Installing the printer softwareUpdating available options in the printer driver Open the printers folderClick Update Now ‑ Ask Printer Add any installed hardware options, and then click OKAttaching cables Windows 7 or earlierConnection method is supported in your country or region Preparing to set up the printer on an Ethernet network Installing the printer on an Ethernet networkNetworking For Windows usersFor Macintosh users Select Ethernet connection, and then click ContinuePreparing to set up the printer on a wireless network AppleTalk select your printer AddConnecting the printer using the Wireless Setup Wizard Using the Push Button Configuration methodNetwork/Ports Active NIC Auto Submit Using the Personal Identification Number PIN method For Windows users Setting up serial printing Click Continue Finish Click PropertiesVerifying printer setup Printing a menu settingsPrinting a network setup Reports Menu SettingsSetting the paper size and type Configuring Universal paper settingsLoading paper and specialty media Loading traysLGL Page Page Page Loading the multipurpose feeder Page Page Page Click Settings Paper Menu Linking and unlinking traysLinking and unlinking trays Using the Embedded Web Server Using the printer control panelCreating a custom name for a paper type Assigning a custom paper typeConfiguring a custom name Select a custom name you want to configure, and then touchPaper Menu Custom Types Using specialty media Tips on using letterheadTips on using transparencies Tips on using envelopesPage Paper characteristics Paper guidelinesUsing recycled paper and other office papers Fiber contentSelecting paper Selecting preprinted forms and letterheadUnacceptable paper examples Supported paper sizes, types, and weights Storing paperSupported paper sizes 182 x 257 mm 17 x 10.1 Letter 215.9 x 279.4 mm X 11Paper and specialty media guide Supported paper types and weights Printing Printing forms and a documentPrinting forms Printing a documentAdjusting toner darkness Click Settings Print Settings Quality Menu Toner DarknessSettings Print Settings Quality Menu Toner Darkness Printing from a mobile devicePrinting from a flash drive Printing from a flash driveSupported flash drives and file types Printing confidential and other held jobs Storing print jobs in the printerModifying confidential print settings Printing confidential and other held jobsPrinting Touch Canceling a print job Printing information pagesFor Macintosh users Copying using the ADF CopyingMaking copies Making a quick copyCopying using the scanner glass Copying photosCopying on specialty media Copying on transparenciesCustomizing copy settings Making copies using paper from a selected trayCopying on letterhead Copying to a different sizeCopying different paper sizes Example 1 Copying on mixed paper sizesExample 2 Copying on a single paper size Copy Copy from Mixed Sizes Copy to Auto Size Match Copy ItAdjusting copy quality Copying on both sides of the paper duplexingReducing or enlarging copies Collating copies Placing separator sheets between copies Copying multiple pages onto a single sheetBetween Copies Between Jobs Between Pages Off Placing information on copies Placing a header or footer on pagesPlacing an overlay message on each Canceling a copy job Canceling a copy job while pages are being printedUnderstanding the copy options Copy fromContent ScaleDarkness Sides DuplexCover Page Setup Advanced DuplexSave As Shortcut Margin ShiftPaper Saver Advanced ImagingCreate Booklet Custom JobSetting up the printer to e-mail Setting up the e-mail functionCreating an e-mail shortcut using the Embedded Web Server MailingCreating an e-mail shortcut using the printer control panel Sending an e-mail using the printer control panelClick Settings Mailing a documentSending an e‑mail using a shortcut number Sending an e‑mail using the address bookCustomizing e-mail settings Adding e-mail subject and message informationChanging the output file type Canceling an e-mail Understanding the e-mail optionsResolution Send AsMailing 102 Setup Scan PreviewTransmission Log Mailing 103Setting up the printer to fax FaxingFaxing 104 Initial fax setup Using the printer control panel for fax setupUsing the Embedded Web Server for fax setup Click Settings Fax Settings Analog Fax SetupSetup 1 Printer is connected to a dedicated fax line Tips for this setupChoosing a fax connection Scenario 1 Standard telephone lineFaxing 107 Connected to the same telephone wall jackFaxing 108 Connected to different wall jacksFaxing 109 Scenario 2 Digital Subscriber Line DSL Faxing 110Scenario 3 VoIP telephone service Faxing 111Setup 1 Printer is connected directly to a cable modem Faxing 112Faxing 113 Part name Part number Lexmark adapter plug 40X8519 Page Connecting the printer to a wall jack in Germany Faxing 116Connecting to a distinctive ring service Setting the outgoing fax name and numberSettings Fax Settings Analog Fax Setup Answer On Setting the date and time Configuring the printer to observe daylight saving timeSending a fax using the printer control panel Sending a faxSending a fax using the computer Fax tab Enable faxSending a fax using a shortcut number Sending a fax using the address bookSending a fax at a scheduled time Faxing 120Click Settings Manage Shortcuts Fax Shortcut Setup Creating shortcutsCustomizing fax settings Changing the fax resolutionMaking a fax lighter or darker Viewing a fax logCanceling an outgoing fax Click Settings Reports Click Fax Job Log or Fax Call LogBlocking junk faxes Touch Delete Selected JobsHolding and forwarding faxes Holding faxesForwarding a fax Understanding the fax options Faxing 125Delayed Send Faxing 126This option lets you send a fax at a later time or date Using Scan to Network ScanningScanning to an FTP address Scanning 127Creating an FTP shortcut using the Embedded Web Server Creating an FTP shortcut using the printer control panelCreating shortcuts Scanning 128Scanning to an FTP address using the printer control panel Scanning to an FTP address using a shortcut numberScanning to an FTP address Scanning 129Scanning to a computer using the Embedded Web Server Scanning to a computer or flash driveScanning 130 Click Scan Profile Create Scan ProfileSetting up Scan to Computer Click Next CloseUnderstanding the scan options Scanning to a flash driveFTP Address This option lets you type a file name for the scan imageScanning 133 Setup Understanding the printer m enus Menus listUnderstanding the printer menus 135 Default Source menu Paper menuPaper Size/Type menu Understanding the printer menus 136Understanding the printer menus 137 MP Feeder SizeMP Feeder Type Understanding the printer menus 138 Manual Paper SizeManual Paper Type Manual Envelope SizeConfigure MP menu Substitute Size menuPaper Texture menu Understanding the printer menus 139Understanding the printer menus 140 Paper Weight menu Understanding the printer menus 141Paper Loading menu Understanding the printer menus 142Custom Types menu Custom Names menuUnderstanding the printer menus 143 Universal Setup menu Custom Scan Sizes menuUnderstanding the printer menus 144 Reports Menu Reports menuUnderstanding the printer menus 145 Network/Ports menu Active NIC menuStandard Network or Network x menu Understanding the printer menus 146Understanding the printer menus 147 To access the menu, navigate to either of the following Network Card menuTCP/IP menu Understanding the printer menus 148Understanding the printer menus 149 Wireless menu IPv6 menuUnderstanding the printer menus 150 To access the menu, navigate to any of the following AppleTalk menuUnderstanding the printer menus 151 Standard USB menu Understanding the printer menus 152USB Buffer Smtp Setup menu Understanding the printer menus 153Understanding the printer menus 154 Miscellaneous Security Settings menu Security menuConfidential Print menu Understanding the printer menus 155Disk Wiping menu Understanding the printer menus 156Security Audit Log menu Set Date and Time menuUnderstanding the printer menus 157 Settings menu General Settings menuUnderstanding the printer menus 158 Quiet Mode Run Initial setupUnderstanding the printer menus 159 KeyboardUnderstanding the printer menus 160 Paper SizesScan to PC Port Range Displayed InformationUnderstanding the printer menus 161 Understanding the printer menus 162 Understanding the printer menus 163 Hibernate Timeout on Connection Understanding the printer menus 164Error Recovery Print RecoveryUnderstanding the printer menus 165 Factory Defaults Export Configuration PackageUnderstanding the printer menus 166 Press Sleep ButtonCopy Settings menu Understanding the printer menus 167Understanding the printer menus 168 Understanding the printer menus 169 Fax Settings menu Fax Mode Analog Fax Setup menuUnderstanding the printer menus 170 Understanding the printer menus 171 Fax Send Settings menu items and their descriptions ResolutionUnderstanding the printer menus 172 Fax CoverUnderstanding the printer menus 173 Dial PrefixUnderstanding the printer menus 174 Fax Receive Settings menu items and their descriptions Understanding the printer menus 175Understanding the printer menus 176 Fax Log Settings menu items and their descriptions Understanding the printer menus 177‑mail Settings menu Speaker Settings menu items and their descriptionsAnswer On menu items and their descriptions Understanding the printer menus 178Understanding the printer menus 179 FormatUnderstanding the printer menus 180 OrientationUnderstanding the printer menus 181 Understanding the printer menus 182 Use cc/bccFTP Settings menu Understanding the printer menus 183Understanding the printer menus 184 Understanding the printer menus 185 FTP bit DepthFile Name Scan Settings Flash Drive menuUnderstanding the printer menus 186 Understanding the printer menus 187 Understanding the printer menus 188 Scan Bit DepthPrint Settings menu items and their descriptions Understanding the printer menus 189Copies Understanding the printer menus 190 Duplex BindingPaper Saver Orientation Paper Saver BorderPrint Settings Setup menuUnderstanding the printer menus 191 Finishing menu Understanding the printer menus 192Download Target Resource SaveUnderstanding the printer menus 193 Separator SourcePrint Resolution Quality menuUnderstanding the printer menus 194 Pixel BoostJob Accounting menu Understanding the printer menus 195Utilities menu Understanding the printer menus 196XPS menu Understanding the printer menus 197PostScript menu PCL Emul menuUnderstanding the printer menus 198 PCL Emulation Settings Understanding the printer menus 199Understanding the printer menus 200 Tray RenumberHtml menu Understanding the printer menus 201Font Size ScaleHelp menu Image menuUnderstanding the printer menus 202 Understanding the printer menus 203 Using recycled paper Saving money and the environmentSaving paper and toner Conserving suppliesUsing Eco‑Mode Saving energyReducing printer noise Avoid paper jamsAdjusting Sleep mode Click Settings General Settings TimeoutsSettings General Settings Timeouts Sleep Mode Saving money and the environment 206Using Hibernate Mode Adjusting the brightness of the displayClick Settings General Settings Sleep Button Settings Click Settings General SettingsSettings General Settings Screen Brightness RecyclingRecycling Lexmark products Recycling Lexmark packagingPage Securing the printer Statement of VolatilityErasing volatile memory Disposing of a printer hard diskUsing the printer control panel Touch Wipe All SettingsTouch Back Exit Config Menu Erasing non‑volatile memoryConfiguring printer hard disk encryption Using the Embedded Web ServerClick Settings Security Disk Encryption Touch Disk Encryption EnableFinding printer security information Lexmark security WebCleaning the printer parts Cleaning the printerMaintaining the printer Maintaining the printer 214Cleaning the scanner glass Maintaining the printer 215Close the scanner cover Using genuine Lexmark parts and supplies Checking the status of parts and suppliesEstimated number of remaining pages Ordering suppliesOrdering a maintenance kit Ordering a toner cartridgeOrdering an imaging unit Ordering an ADF separator rollerStoring supplies Replacing suppliesReplacing the toner cartridge Recommended part numbersPage Replacing the imaging unit Maintaining the printer 220Page Moving the printer Before moving the printerMoving the printer to another location Shipping the printerFinding advanced networking and administrator information Setting up e‑mail alertsManaging the printer Checking the virtual displayClick Settings Print Settings Supply Notifications Notification DescriptionRestoring factory default settings Settings General Settings Factory Defaults Restore NowManaging the printer 226 Clearing jams Avoiding jamsLoad paper properly Clearing jams 227Understanding jam messages and locations Use recommended paperJam access area Printer control panel message What to do ‑page jam, open front door y.xx Clearing jams 230Page Page ‑page jam, open rear door y.xx Models, select Next Clear the jam, press OK‑page jam, clear standard bin y.xx ‑page jam, remove tray 1 to clear duplex y.xx Clearing jams 235‑page jam, open tray x y.xx ‑page jam, clear manual feeder y.xx ‑page jam, open automatic feeder top cover y.xx Models, select Next Clear the jam, press OK Troubleshooting Understanding printer messagesConfiguration change, some held jobs were not restored Troubleshooting 241Change paper source to paper size load orientation Close front doorError reading USB drive. Remove USB Error reading USB hub. Remove hubComplex page, some data may not have printed Defective flash detectedFax partition inoperative. Contact system administrator Fax Station Name not set up. Contact system administratorFax Station Number not set up. Contact system administrator Imaging unit low 84.xyInsufficient memory, some held jobs will not be restored Imaging unit very low, x estimated pages remain 84.xyIncorrect paper size, open paper source Insufficient memory for Flash Memory Defragment operationInsufficient memory to support Resource Save feature Insufficient memory to collate jobLoad manual feeder with custom string paper orientation Load manual feeder with custom type name paper orientationTroubleshooting 246 Load paper source with custom string paper orientationLoad paper source with custom type name paper orientation Load paper source with paper size paper orientationMaintenance kit low 80.xy Maintenance kit nearly low 80.xyMaintenance kit very low, x estimated pages remain 80.xy Memory fullNetwork x software error No analog phone line connected to modem, fax is disabledMemory full, cannot send faxes Non‑Lexmark supply type, see User’s Guide 33.xyReinstall missing or unresponsive cartridge 31.xy Reinstall missing or unresponsive imaging unit 31.xyNot enough free space in flash memory for resources Printer had to restart. Last job may be incompleteTroubleshooting 250 Replace all originals if restarting jobReplace cartridge, 0 estimated pages remain 88.xy Replace cartridge, printer region mismatch 42.xyTroubleshooting 251 Replace defective imaging unit 31.xyReplace imaging unit, 0 estimated pages remain 84.xy Replace jammed originals if restarting jobRestore held jobs? Scanner disabled by adminReplace unsupported imaging unit 32.xy Scanner automatic feeder cover openSerial option x error Smtp server not set up. Contact system administratorSome held jobs were not restored Standard network software errorSolving printer problems Basic printer problems Troubleshooting 255Printer is not responding StepTroubleshooting 256 Printer display is blankHardware and internal option problems Internal Solutions Port does not operate correctlyTroubleshooting 257 Cannot detect internal optionTray problems Troubleshooting 258Step Problem is solved. Go to step Troubleshooting 259 USB/parallel interface card does not operate correctlyPaper feed problems Troubleshooting 260Paper frequently jams Paper jam message remains after jam is clearedSolving print problems Printing problemsTroubleshooting 261 Jammed pages are not reprintedError message about reading the flash drive appears Troubleshooting 262Print jobs do not print Troubleshooting 263 Troubleshooting 264 Confidential and other held jobs do not printFor Windows users For Macintosh usersTroubleshooting 265 Settings General Settings Print Recovery Page Protect OffPrint job takes longer than expected Troubleshooting 266 Printing slows downJob prints from the wrong tray or on the wrong paper Troubleshooting 267 Incorrect characters printTray linking does not work Troubleshooting 268 Settings General Settings TimeoutsLarge jobs do not collate Unexpected page breaks occurPrint quality problems Troubleshooting 269Characters have jagged or uneven edges Printer is printing blank pagesTroubleshooting 270 Clipped pages or imagesTroubleshooting 271 Compressed images appear on printsTroubleshooting 272 Shadow images appear on printsTroubleshooting 273 Gray background on printsTroubleshooting 274 Incorrect margins on printsTroubleshooting 275 Paper curlPrint irregularities Troubleshooting 276 Troubleshooting 277 Repeating defects appear on printsPrint is too dark Troubleshooting 278 Troubleshooting 279 Print is too lightTroubleshooting 280 Skewed printTroubleshooting 281 Printer is printing solid black pagesTransparency print quality is poor Troubleshooting 282 Streaked horizontal lines appear on printsTroubleshooting 283 Streaked vertical lines appear on printsTroubleshooting 284 Horizontal voids appear on printsTroubleshooting 285 Vertical voids appear on printsTroubleshooting 286 Toner specks appear on printsToner fog or background shading appears on prints Toner rubs offSolving copy problems Troubleshooting 287Uneven print density Troubleshooting 288 Copier does not respondScanner unit does not close Poor copy qualityTroubleshooting 289 Solving fax problems Troubleshooting 290Partial document or photo copies Fax and e-mail functions are not set up Troubleshooting 291Settings General Settings Run initial setup Yes Submit Troubleshooting 292 Cannot send or receive a faxTroubleshooting 293 Troubleshooting 294 Troubleshooting 295 Can receive but not send faxesSolving scanner problems Troubleshooting 296Click Settings Fax Settings Analog Fax Setup Received fax has poor print qualityCannot scan from a computer Partial document or photo scansTroubleshooting 298 Poor scanned image qualityTroubleshooting 299 Scan job was not successfulScanning takes too long or freezes the computer Stamp or OverwriteTroubleshooting 300 Scanner does not respondSolving home screen applications problems An application error has occurredTroubleshooting 301 Click Settings Apps Apps Management System tab LogTroubleshooting 302 Troubleshooting 303 Contacting customer supportTech Library MailProduct information Edition noticeLexmark International, Inc All rights reserved Trademarks 305Noise emission levels 306Temperature information Product disposalStatic sensitivity notice 307Laser notice Laser advisory label308 Laser notice label may be affixed to this printer as shownPower consumption Product power consumptionSleep Mode Hibernate ModeIndustry Canada compliance statement Avis de conformité aux normes de l’industrie du CanadaLicensing notices European Community EC directives conformityRegulatory notices for telecommunication terminal equipment 311312 Using this product in Switzerland Utilisation de ce produit en SuisseVerwendung dieses Produkts in der Schweiz Uso del prodotto in SvizzeraRegulatory notices for wireless products Modular component noticeExposure to radio frequency radiation Industry Canada CanadaTaiwan NCC RF notice statement Industry Canada Canada315 316 ΤΗΣ Οδηγιασ 1999/5/ΕΚLexmark International, Inc., Lexington, KY 317Limited warranty Limited warranty service318 Extent of limited warranty Limitation of liabilityAdditional rights 319Patent acknowledgment 320Symbols 250‑sheet tray installing 42 550‑sheet tray installingIndex NumericsPage Page Page Page Page Page Page Page