Troubleshooting

275

Paper curl

Action

Yes

No

 

 

 

Step 1

Go to step 2.

Adjust the width and

Move the width and length guides in the tray to the correct positions for

 

length guides.

the size of the paper loaded.

 

 

Are the width and length guides positioned correctly?

 

 

 

 

 

Step 2

Go to step 3.

Specify the paper type

From the printer control panel, set the paper type and weight in the Paper

 

and weight from the

menu to match the paper loaded in the tray.

 

tray settings to match

 

the paper loaded in the

 

 

Do the paper type and weight match the type and weight of the paper in

 

tray.

 

 

the tray?

 

 

 

 

 

Step 3

Go to step 4.

The problem is solved.

a Depending on your operating system, specify the paper type and

 

 

weight from Printing Preferences or from the Print dialog.

 

 

b Resend the print job.

 

 

Is the paper still curled?

Step 4

Go to step 5.

The problem is solved.

aRemove the paper from the tray, and then turn it over.

bResend the print job.

Is the paper still curled?

 

 

Step 5

Contact customer

The problem is solved.

a Load paper from a fresh package.

support.

 

Note: Paper absorbs moisture due to high humidity. Store paper in

 

 

its original wrapper until you use it.

 

 

b Resend the print job.

 

 

Is the paper still curled?

 

 

Print irregularities

ABCDE) )

ABCDE ABCDE

Leading edge

Trailing edge

Page 275
Image 275
Lexmark XM1100 Series manual Paper curl, Print irregularities, Troubleshooting 275