September
Users Guide
Contents
Copying
Loading paper and specialty media
Paper and specialty media guide
Printing
Saving money and the environment 204
Faxing 104
Scanning 127
Understanding the printer menus 135
Clearing jams 227
Troubleshooting 240
Maintaining the printer 214
Managing the printer 224
304
Safety information
Safety information
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Guide link
Learning about the printer
Finding information about the printer
Learning about the printer
Other countries and regions-See the printed
Selecting a location for the printer
Printer configurations
Understanding the basic functions of the scanner
Using the scanner glass
Using the ADF and scanner glass
Using the ADF
Understanding the printer control panel
Using the printer control panel
Understanding the printer control panel
Understanding the home screen
Indicator light color and its corresponding printer status
This may also appear on the home screen
Using the touch-screen buttons
Features
Other touch-screen buttons
For Macintosh users
Setting up and using the home screen applications
Finding the IP address of the computer
For Windows users
Customizing the home screen
Accessing the Embedded Web Server
Click Settings General Settings Home screen customization
Finding the IP address of the printer
Finding information about the home screen applications
Setting up Forms and Favorites
Understanding the different applications
Activating the home screen applications
Click Settings Apps Apps Management Card Copy
Setting up Card Copy
Click Settings Apps Apps Management Forms and Favorites
Setting up Multi Send
Using MyShortcut
Click Settings Apps Apps Management Scan to Network
Setting up Scan to Network
Click Settings Apps Apps Management Multi Send
Click Settings Remote Operator Panel Settings
Exporting and importing a configuration
Setting up Remote Operator Panel
Click Submit
Available internal options
Additional printer setup
Installing internal options
Accessing the controller board
Close the shield, and then the access door
Installing a memory card
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Installing an optional card
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Installing an Internal Solutions Port
Long ISP cable
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Installing a printer hard disk
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Removing a printer hard disk
Installing optional trays
Installing hardware options
Order of installation
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Open the printers folder
Setting up the printer software
Installing the printer software
Updating available options in the printer driver
Windows 7 or earlier
Click Update Now ‑ Ask Printer
Add any installed hardware options, and then click OK
Attaching cables
Connection method is supported in your country or region
For Windows users
Preparing to set up the printer on an Ethernet network
Installing the printer on an Ethernet network
Networking
Select Ethernet connection, and then click Continue
For Macintosh users
AppleTalk select your printer Add
Preparing to set up the printer on a wireless network
Network/Ports Active NIC Auto Submit
Connecting the printer using the Wireless Setup Wizard
Using the Push Button Configuration method
Using the Personal Identification Number PIN method
For Windows users
Setting up serial printing
Click Properties
Click Continue Finish
Reports Menu Settings
Verifying printer setup
Printing a menu settings
Printing a network setup
Loading trays
Setting the paper size and type
Configuring Universal paper settings
Loading paper and specialty media
LGL
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Loading the multipurpose feeder
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Linking and unlinking trays
Click Settings Paper Menu
Linking and unlinking trays
Assigning a custom paper type
Using the Embedded Web Server
Using the printer control panel
Creating a custom name for a paper type
Paper Menu Custom Types
Configuring a custom name
Select a custom name you want to configure, and then touch
Tips on using envelopes
Using specialty media
Tips on using letterhead
Tips on using transparencies
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Paper guidelines
Paper characteristics
Selecting preprinted forms and letterhead
Using recycled paper and other office papers
Fiber content
Selecting paper
Unacceptable paper examples
182 x 257 mm 17 x 10.1 Letter 215.9 x 279.4 mm X 11
Supported paper sizes, types, and weights
Storing paper
Supported paper sizes
Paper and specialty media guide
Supported paper types and weights
Printing a document
Printing
Printing forms and a document
Printing forms
Printing from a mobile device
Adjusting toner darkness
Click Settings Print Settings Quality Menu Toner Darkness
Settings Print Settings Quality Menu Toner Darkness
Printing from a flash drive
Printing from a flash drive
Supported flash drives and file types
Storing print jobs in the printer
Printing confidential and other held jobs
Printing Touch
Modifying confidential print settings
Printing confidential and other held jobs
Printing information pages
Canceling a print job
For Macintosh users
Making a quick copy
Copying using the ADF
Copying
Making copies
Copying on transparencies
Copying using the scanner glass
Copying photos
Copying on specialty media
Copying to a different size
Customizing copy settings
Making copies using paper from a selected tray
Copying on letterhead
Copy Copy from Mixed Sizes Copy to Auto Size Match Copy It
Copying different paper sizes
Example 1 Copying on mixed paper sizes
Example 2 Copying on a single paper size
Reducing or enlarging copies
Adjusting copy quality
Copying on both sides of the paper duplexing
Collating copies
Between Copies Between Jobs Between Pages Off
Placing separator sheets between copies
Copying multiple pages onto a single sheet
Placing an overlay message on each
Placing information on copies
Placing a header or footer on pages
Copy from
Canceling a copy job
Canceling a copy job while pages are being printed
Understanding the copy options
Sides Duplex
Content
Scale
Darkness
Margin Shift
Cover Page Setup
Advanced Duplex
Save As Shortcut
Custom Job
Paper Saver
Advanced Imaging
Create Booklet
Mailing
Setting up the printer to e-mail
Setting up the e-mail function
Creating an e-mail shortcut using the Embedded Web Server
Mailing a document
Creating an e-mail shortcut using the printer control panel
Sending an e-mail using the printer control panel
Click Settings
Sending an e‑mail using the address book
Sending an e‑mail using a shortcut number
Changing the output file type
Customizing e-mail settings
Adding e-mail subject and message information
Understanding the e-mail options
Canceling an e-mail
Mailing 102
Resolution
Send As
Mailing 103
Setup
Scan Preview
Transmission Log
Faxing 104
Setting up the printer to fax
Faxing
Click Settings Fax Settings Analog Fax Setup
Initial fax setup
Using the printer control panel for fax setup
Using the Embedded Web Server for fax setup
Scenario 1 Standard telephone line
Setup 1 Printer is connected to a dedicated fax line
Tips for this setup
Choosing a fax connection
Connected to the same telephone wall jack
Faxing 107
Connected to different wall jacks
Faxing 108
Faxing 109
Faxing 110
Scenario 2 Digital Subscriber Line DSL
Faxing 111
Scenario 3 VoIP telephone service
Faxing 112
Setup 1 Printer is connected directly to a cable modem
Faxing 113
Part name Part number Lexmark adapter plug 40X8519
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Faxing 116
Connecting the printer to a wall jack in Germany
Settings Fax Settings Analog Fax Setup Answer On
Connecting to a distinctive ring service
Setting the outgoing fax name and number
Sending a fax
Setting the date and time
Configuring the printer to observe daylight saving time
Sending a fax using the printer control panel
Fax tab Enable fax
Sending a fax using the computer
Faxing 120
Sending a fax using a shortcut number
Sending a fax using the address book
Sending a fax at a scheduled time
Creating shortcuts
Click Settings Manage Shortcuts Fax Shortcut Setup
Viewing a fax log
Customizing fax settings
Changing the fax resolution
Making a fax lighter or darker
Touch Delete Selected Jobs
Canceling an outgoing fax
Click Settings Reports Click Fax Job Log or Fax Call Log
Blocking junk faxes
Forwarding a fax
Holding and forwarding faxes
Holding faxes
Faxing 125
Understanding the fax options
This option lets you send a fax at a later time or date
Delayed Send
Faxing 126
Scanning 127
Using Scan to Network
Scanning
Scanning to an FTP address
Scanning 128
Creating an FTP shortcut using the Embedded Web Server
Creating an FTP shortcut using the printer control panel
Creating shortcuts
Scanning 129
Scanning to an FTP address using the printer control panel
Scanning to an FTP address using a shortcut number
Scanning to an FTP address
Click Scan Profile Create Scan Profile
Scanning to a computer using the Embedded Web Server
Scanning to a computer or flash drive
Scanning 130
Click Next Close
Setting up Scan to Computer
This option lets you type a file name for the scan image
Understanding the scan options
Scanning to a flash drive
FTP Address
Scanning 133
Setup
Understanding the printer menus 135
Understanding the printer m enus
Menus list
Understanding the printer menus 136
Default Source menu
Paper menu
Paper Size/Type menu
MP Feeder Type
Understanding the printer menus 137
MP Feeder Size
Manual Envelope Size
Understanding the printer menus 138
Manual Paper Size
Manual Paper Type
Understanding the printer menus 139
Configure MP menu
Substitute Size menu
Paper Texture menu
Understanding the printer menus 140
Understanding the printer menus 141
Paper Weight menu
Understanding the printer menus 142
Paper Loading menu
Understanding the printer menus 143
Custom Types menu
Custom Names menu
Understanding the printer menus 144
Universal Setup menu
Custom Scan Sizes menu
Understanding the printer menus 145
Reports Menu
Reports menu
Understanding the printer menus 146
Network/Ports menu
Active NIC menu
Standard Network or Network x menu
Understanding the printer menus 147
Understanding the printer menus 148
To access the menu, navigate to either of the following
Network Card menu
TCP/IP menu
Understanding the printer menus 149
Understanding the printer menus 150
Wireless menu
IPv6 menu
Understanding the printer menus 151
To access the menu, navigate to any of the following
AppleTalk menu
USB Buffer
Standard USB menu
Understanding the printer menus 152
Understanding the printer menus 153
Smtp Setup menu
Understanding the printer menus 154
Understanding the printer menus 155
Miscellaneous Security Settings menu
Security menu
Confidential Print menu
Understanding the printer menus 156
Disk Wiping menu
Understanding the printer menus 157
Security Audit Log menu
Set Date and Time menu
Understanding the printer menus 158
Settings menu
General Settings menu
Keyboard
Quiet Mode
Run Initial setup
Understanding the printer menus 159
Displayed Information
Understanding the printer menus 160
Paper Sizes
Scan to PC Port Range
Understanding the printer menus 161
Understanding the printer menus 162
Understanding the printer menus 163
Understanding the printer menus 164
Hibernate Timeout on Connection
Understanding the printer menus 165
Error Recovery
Print Recovery
Press Sleep Button
Factory Defaults
Export Configuration Package
Understanding the printer menus 166
Understanding the printer menus 167
Copy Settings menu
Understanding the printer menus 168
Understanding the printer menus 169
Understanding the printer menus 170
Fax Settings menu
Fax Mode Analog Fax Setup menu
Understanding the printer menus 171
Fax Cover
Fax Send Settings menu items and their descriptions
Resolution
Understanding the printer menus 172
Dial Prefix
Understanding the printer menus 173
Understanding the printer menus 174
Understanding the printer menus 175
Fax Receive Settings menu items and their descriptions
Understanding the printer menus 176
Understanding the printer menus 177
Fax Log Settings menu items and their descriptions
Understanding the printer menus 178
‑mail Settings menu
Speaker Settings menu items and their descriptions
Answer On menu items and their descriptions
Format
Understanding the printer menus 179
Orientation
Understanding the printer menus 180
Understanding the printer menus 181
Use cc/bcc
Understanding the printer menus 182
Understanding the printer menus 183
FTP Settings menu
Understanding the printer menus 184
File Name
Understanding the printer menus 185
FTP bit Depth
Understanding the printer menus 186
Scan Settings
Flash Drive menu
Understanding the printer menus 187
Scan Bit Depth
Understanding the printer menus 188
Copies
Print Settings menu items and their descriptions
Understanding the printer menus 189
Paper Saver Border
Understanding the printer menus 190
Duplex Binding
Paper Saver Orientation
Understanding the printer menus 191
Print Settings
Setup menu
Resource Save
Finishing menu
Understanding the printer menus 192
Download Target
Separator Source
Understanding the printer menus 193
Pixel Boost
Print Resolution
Quality menu
Understanding the printer menus 194
Understanding the printer menus 195
Job Accounting menu
Understanding the printer menus 196
Utilities menu
Understanding the printer menus 197
XPS menu
Understanding the printer menus 198
PostScript menu
PCL Emul menu
Understanding the printer menus 199
PCL Emulation Settings
Tray Renumber
Understanding the printer menus 200
Scale
Html menu
Understanding the printer menus 201
Font Size
Understanding the printer menus 202
Help menu
Image menu
Understanding the printer menus 203
Conserving supplies
Using recycled paper
Saving money and the environment
Saving paper and toner
Avoid paper jams
Using Eco‑Mode
Saving energy
Reducing printer noise
Saving money and the environment 206
Adjusting Sleep mode
Click Settings General Settings Timeouts
Settings General Settings Timeouts Sleep Mode
Click Settings General Settings
Using Hibernate Mode
Adjusting the brightness of the display
Click Settings General Settings Sleep Button Settings
Recycling Lexmark packaging
Settings General Settings Screen Brightness
Recycling
Recycling Lexmark products
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Disposing of a printer hard disk
Securing the printer
Statement of Volatility
Erasing volatile memory
Erasing non‑volatile memory
Using the printer control panel
Touch Wipe All Settings
Touch Back Exit Config Menu
Touch Disk Encryption Enable
Configuring printer hard disk encryption
Using the Embedded Web Server
Click Settings Security Disk Encryption
Lexmark security Web
Finding printer security information
Maintaining the printer 214
Cleaning the printer parts
Cleaning the printer
Maintaining the printer
Close the scanner cover
Cleaning the scanner glass
Maintaining the printer 215
Ordering supplies
Using genuine Lexmark parts and supplies
Checking the status of parts and supplies
Estimated number of remaining pages
Ordering an ADF separator roller
Ordering a maintenance kit
Ordering a toner cartridge
Ordering an imaging unit
Recommended part numbers
Storing supplies
Replacing supplies
Replacing the toner cartridge
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Maintaining the printer 220
Replacing the imaging unit
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Before moving the printer
Moving the printer
Shipping the printer
Moving the printer to another location
Checking the virtual display
Finding advanced networking and administrator information
Setting up e‑mail alerts
Managing the printer
Notification Description
Click Settings Print Settings Supply Notifications
Managing the printer 226
Restoring factory default settings
Settings General Settings Factory Defaults Restore Now
Clearing jams 227
Clearing jams
Avoiding jams
Load paper properly
Use recommended paper
Understanding jam messages and locations
Jam access area Printer control panel message What to do
Clearing jams 230
‑page jam, open front door y.xx
Page
Page
Models, select Next Clear the jam, press OK
‑page jam, open rear door y.xx
‑page jam, clear standard bin y.xx
Clearing jams 235
‑page jam, remove tray 1 to clear duplex y.xx
‑page jam, open tray x y.xx
‑page jam, clear manual feeder y.xx
‑page jam, open automatic feeder top cover y.xx
Models, select Next Clear the jam, press OK
Understanding printer messages
Troubleshooting
Close front door
Configuration change, some held jobs were not restored
Troubleshooting 241
Change paper source to paper size load orientation
Defective flash detected
Error reading USB drive. Remove USB
Error reading USB hub. Remove hub
Complex page, some data may not have printed
Imaging unit low 84.xy
Fax partition inoperative. Contact system administrator
Fax Station Name not set up. Contact system administrator
Fax Station Number not set up. Contact system administrator
Insufficient memory for Flash Memory Defragment operation
Insufficient memory, some held jobs will not be restored
Imaging unit very low, x estimated pages remain 84.xy
Incorrect paper size, open paper source
Load manual feeder with custom type name paper orientation
Insufficient memory to support Resource Save feature
Insufficient memory to collate job
Load manual feeder with custom string paper orientation
Load paper source with paper size paper orientation
Troubleshooting 246
Load paper source with custom string paper orientation
Load paper source with custom type name paper orientation
Memory full
Maintenance kit low 80.xy
Maintenance kit nearly low 80.xy
Maintenance kit very low, x estimated pages remain 80.xy
Non‑Lexmark supply type, see User’s Guide 33.xy
Network x software error
No analog phone line connected to modem, fax is disabled
Memory full, cannot send faxes
Printer had to restart. Last job may be incomplete
Reinstall missing or unresponsive cartridge 31.xy
Reinstall missing or unresponsive imaging unit 31.xy
Not enough free space in flash memory for resources
Replace cartridge, printer region mismatch 42.xy
Troubleshooting 250
Replace all originals if restarting job
Replace cartridge, 0 estimated pages remain 88.xy
Replace jammed originals if restarting job
Troubleshooting 251
Replace defective imaging unit 31.xy
Replace imaging unit, 0 estimated pages remain 84.xy
Scanner automatic feeder cover open
Restore held jobs?
Scanner disabled by admin
Replace unsupported imaging unit 32.xy
Standard network software error
Serial option x error
Smtp server not set up. Contact system administrator
Some held jobs were not restored
Solving printer problems
Step
Basic printer problems
Troubleshooting 255
Printer is not responding
Printer display is blank
Troubleshooting 256
Cannot detect internal option
Hardware and internal option problems
Internal Solutions Port does not operate correctly
Troubleshooting 257
Step Problem is solved. Go to step
Tray problems
Troubleshooting 258
USB/parallel interface card does not operate correctly
Troubleshooting 259
Paper jam message remains after jam is cleared
Paper feed problems
Troubleshooting 260
Paper frequently jams
Jammed pages are not reprinted
Solving print problems
Printing problems
Troubleshooting 261
Print jobs do not print
Error message about reading the flash drive appears
Troubleshooting 262
Troubleshooting 263
For Macintosh users
Troubleshooting 264
Confidential and other held jobs do not print
For Windows users
Print job takes longer than expected
Troubleshooting 265
Settings General Settings Print Recovery Page Protect Off
Job prints from the wrong tray or on the wrong paper
Troubleshooting 266
Printing slows down
Tray linking does not work
Troubleshooting 267
Incorrect characters print
Unexpected page breaks occur
Troubleshooting 268
Settings General Settings Timeouts
Large jobs do not collate
Printer is printing blank pages
Print quality problems
Troubleshooting 269
Characters have jagged or uneven edges
Clipped pages or images
Troubleshooting 270
Compressed images appear on prints
Troubleshooting 271
Shadow images appear on prints
Troubleshooting 272
Gray background on prints
Troubleshooting 273
Incorrect margins on prints
Troubleshooting 274
Print irregularities
Troubleshooting 275
Paper curl
Troubleshooting 276
Print is too dark
Troubleshooting 277
Repeating defects appear on prints
Troubleshooting 278
Print is too light
Troubleshooting 279
Skewed print
Troubleshooting 280
Transparency print quality is poor
Troubleshooting 281
Printer is printing solid black pages
Streaked horizontal lines appear on prints
Troubleshooting 282
Streaked vertical lines appear on prints
Troubleshooting 283
Horizontal voids appear on prints
Troubleshooting 284
Vertical voids appear on prints
Troubleshooting 285
Toner rubs off
Troubleshooting 286
Toner specks appear on prints
Toner fog or background shading appears on prints
Uneven print density
Solving copy problems
Troubleshooting 287
Poor copy quality
Troubleshooting 288
Copier does not respond
Scanner unit does not close
Troubleshooting 289
Partial document or photo copies
Solving fax problems
Troubleshooting 290
Settings General Settings Run initial setup Yes Submit
Fax and e-mail functions are not set up
Troubleshooting 291
Cannot send or receive a fax
Troubleshooting 292
Troubleshooting 293
Troubleshooting 294
Can receive but not send faxes
Troubleshooting 295
Received fax has poor print quality
Solving scanner problems
Troubleshooting 296
Click Settings Fax Settings Analog Fax Setup
Partial document or photo scans
Cannot scan from a computer
Poor scanned image quality
Troubleshooting 298
Stamp or Overwrite
Troubleshooting 299
Scan job was not successful
Scanning takes too long or freezes the computer
Scanner does not respond
Troubleshooting 300
Click Settings Apps Apps Management System tab Log
Solving home screen applications problems
An application error has occurred
Troubleshooting 301
Troubleshooting 302
Mail
Troubleshooting 303
Contacting customer support
Tech Library
Lexmark International, Inc All rights reserved
Product information
Edition notice
305
Trademarks
306
Noise emission levels
307
Temperature information
Product disposal
Static sensitivity notice
Laser notice label may be affixed to this printer as shown
Laser notice
Laser advisory label
308
Hibernate Mode
Power consumption
Product power consumption
Sleep Mode
European Community EC directives conformity
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
Licensing notices
311
Regulatory notices for telecommunication terminal equipment
312
Uso del prodotto in Svizzera
Using this product in Switzerland
Utilisation de ce produit en Suisse
Verwendung dieses Produkts in der Schweiz
Industry Canada Canada
Regulatory notices for wireless products
Modular component notice
Exposure to radio frequency radiation
315
Taiwan NCC RF notice statement
Industry Canada Canada
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
316
317
Lexmark International, Inc., Lexington, KY
318
Limited warranty
Limited warranty service
319
Extent of limited warranty
Limitation of liability
Additional rights
320
Patent acknowledgment
Numerics
Symbols
250‑sheet tray installing 42 550‑sheet tray installing
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