Lexmark XM1100 Series Printing slows down, Job prints from the wrong tray or on the wrong paper

Troubleshooting 266

Printing slows down

Notes:

•When printing using narrow paper, the printer prints at a reduced speed to prevent damage to the fuser.

•The printer speed may be reduced when printing for long periods of time, or printing at elevated temperatures.

Action	Yes	No
Step 1	The problem is solved.	Go to step 2.

aMake sure the size of the paper loaded in the tray matches the fuser type.

Note: Use a 110-volt fuser for printing on letter-size paper and a 220-volt fuser for printing on A4‑size paper.

bResend the print job.

Does the print speed increase?
Step 2	The problem is solved. Contact customer
a Replace the fuser. For more information on installing the fuser, see	support.
the instruction sheet that came with the part.
b Resend the print job.
Does the print speed increase?

Job prints from the wrong tray or on the wrong paper

Action	Yes	No
Step 1	The problem is solved.	Go to step 2.
a Check if you are printing on paper that is supported by the tray.
b Resend the print job.
Did the job print from the correct tray or on the correct paper?
Step 2	The problem is solved.	Go to step 3.

aFrom the Paper menu on the printer control panel, set the paper size and type to match the paper loaded in the tray.

bResend the print job.

Did the job print from the correct tray or on the correct paper?

Step 3 The problem is solved. Go to step 4.

aDepending on your operating system, open Printing Preferences or the Print dialog, and then specify the paper type.

bResend the print job.

Did the job print from the correct tray or on the correct paper?