Lexmark XM1100 Series manual Troubleshooting 278

Models: XM1100 Series

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Troubleshooting

 

 

278

 

 

 

 

 

 

Action

Yes

No

 

 

Step 2

Go to step 3.

Do one or more of the

 

a From the printer control panel, set the paper type, texture and weight

 

following:

 

in the Paper menu to match the paper loaded in the tray.

 

Specify the paper

 

b Resend the print job.

 

 

type, texture, and

 

 

 

 

weight from the

 

Is the tray set to the type, texture, and weight of the paper loaded?

 

 

tray settings to

 

 

 

match the paper

 

 

 

 

 

 

 

 

loaded in the tray.

 

 

 

Change the paper

 

 

 

 

loaded in the tray

 

 

 

 

to match the paper

 

 

 

 

type, texture and

 

 

 

 

weight specified in

 

 

 

 

the tray settings.

 

 

 

 

 

Step 3

Go to step 4.

The problem is solved.

 

a Depending on your operating system, specify the paper type, texture

 

 

 

 

and weight from Printing Preferences or from the Print dialog.

 

 

 

 

b Resend the print job.

 

 

 

 

Is the print still too dark?

 

 

 

 

 

 

 

 

Step 4

From the printer

Go to step 5.

 

Check if the paper loaded in the tray has texture or rough finishes.

control panel, change

 

 

 

 

the texture settings in

 

 

 

Are you printing on textured or rough paper?

the Paper Texture

 

 

 

menu to match the

 

 

 

 

 

 

 

 

paper you are printing

 

 

 

 

on.

 

 

 

 

 

 

 

Step 5

Go to step 6.

The problem is solved.

 

a Load paper from a fresh package.

 

 

 

 

Note: Paper absorbs moisture due to high humidity. Store paper in

 

 

 

 

its original wrapper until you use it.

 

 

 

 

b Resend the print job.

 

 

 

 

Is the print still too dark?

 

 

 

 

 

 

 

 

Step 6

Contact customer

The problem is solved.

 

Replace the imaging unit, and then resend the print job.

support.

 

 

 

Is the print still too dark?

 

 

 

 

 

 

 

 

Page 278
Image 278
Lexmark XM1100 Series manual Troubleshooting 278