Fujitsu N6460 manual Hard Drive Problems, Keyboard or Mouse Problems

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T r o u b l e s h o o t i n g

 

 

 

 

 

 

 

 

 

 

 

 

 

Problem

Possible Cause

Possible Solutions

 

 

 

 

 

 

 

 

 

 

 

 

LifeBook notebook fails to

DVD Player Software is not

Install DVD Player Software using the DVD Appli-

 

 

auto-play DVD movie.

installed.

cation.

 

 

 

 

 

 

 

 

Country designator could be

Select the DVD player software from the programs

 

 

 

set incorrectly.

list and right-click on the window. Select Properties

 

 

 

 

 

and verify that the region selected is “USA, Canada.”

 

 

 

 

 

 

 

The DVD/CD-ROM Access

The Windows DVD/CD Auto

This is normal. However, you may disable this

 

 

indicator on the Status

Insert Notification function is

feature. (See Auto Insert Notification Function

 

 

Indicator Panel blinks at

active and is checking to see if

page 41 for more information)

 

 

regular intervals when no

a DVD/CD is ready to run.

 

 

 

disk is in the tray or the

 

 

 

 

 

DVD drive is not installed.

 

 

 

 

 

 

 

 

 

 

 

Hard Drive Problems

 

 

 

 

 

 

 

 

 

 

You cannot access your

The setup utility is incorrectly

Set Primary Master correctly in the BIOS. (See BIOS

 

 

hard drive.

set for your internal hard drive.

Setup Utility page 27 for more information)

 

 

 

 

 

 

 

 

The wrong drive designator

Verify drive designator used by application is in use

 

 

 

was used by an application

by the operating system. When the operating system

 

 

 

when a bootable CD-ROM was

is booted from a CD, drive designations are

 

 

 

used to start the notebook.

automatically adjusted.

 

 

 

 

 

 

 

 

Security is set so your oper-

Verify your password and security settings.

 

 

 

ating system cannot be started

 

 

 

 

without a password.

 

 

 

 

 

 

 

 

 

The hard disk drive has

Contact Fujitsu or your local authorized reseller for

 

 

 

crashed.

a replacement hard disk drive.

 

 

 

 

 

 

 

Keyboard or Mouse Problems

 

 

 

 

 

 

 

 

The built-in keyboard does

Your application has locked

Try to use your integrated pointing device to restart

 

 

not seem to work.

out your keyboard.

your system. If this fails, turn your notebook off

 

 

 

 

 

using the power/suspend/resume button, wait 10

 

 

 

 

 

seconds or more, and then turn it back on.

 

 

 

 

 

 

 

 

The NumLk key is set.

Press the NumLk key to reset it.

 

 

 

 

 

 

 

You have installed an

Your external device is not

Reinstall your device. (See Device Ports page 47 for

 

 

external keyboard or

properly installed.

more information)

 

 

mouse, and it doesn’t work.

 

 

 

 

 

Your operating system is not

Check your device and operating system documen-

 

 

 

 

 

 

set up with the correct driver

tation and activate the proper driver.

 

 

 

for that device.

 

 

 

 

 

 

 

 

You have connected an

Your operating system soft-

Check your device and operating system

 

 

external keyboard or a

ware is not set up with the

documentation and activate the proper driver.

 

 

mouse and it seems to be

correct driver for that device.

 

 

 

locking up the system.

 

 

 

 

 

Your system has crashed.

Try to restart your LifeBook notebook. If that fails,

 

 

 

 

 

 

 

 

turn off the power using the power/suspend/resume

 

 

 

 

 

button, wait at least 10 seconds, and then power on.

 

 

 

 

 

If turning off power with the power/suspend/resume

 

 

 

 

 

button fails, the button has likely been set to

 

 

 

 

 

suspend or hibernate. In that case, disconnect the

 

 

 

 

 

power cord, then remove and re-insert the battery.

 

 

 

 

 

 

 

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Contents User’s Guide Page Declaration of Conformity Copyright and Trademark InformationFor Authorized Repair Technicians Only System Disposal Important Safety InstructionsRecycling Your Battery AC adapter output polarityTable of Contents Care and Maintenance Index F e B o o k N 6 4 0 0 S e r i e s U s e r ’ s G u i d e Preface F e B o o k N 6 4 0 0 S e r i e s U s e r ’ s G u i d e Fujitsu Contact Information WarrantyPreface About this GuideF e B o o k N 6 4 0 0 S e r i e s U s e r ’ s G u i d e Getting to Know F e B o o k N 6 4 0 0 S e r i e s U s e r ’ s G u i d e Unpacking OverviewTOP and Front Components Locating the Controls and ConnectorsApplication/Media Player Buttons Power/Suspend/Resume ButtonVolume Control Wireless LAN SwitchOptical Drive Eject Button DC Power JackLEFT-SIDE Panel Components Optical DriveRIGHT-SIDE Panel Components Rear Panel Components Video Out Port Air Flow VentsSubwoofer Lithium ion Battery BayBottom Components Memory Compartment CoverStatus Indicator Panel Windows Keys Using the KeyboardKeyboard Numeric KeypadIcon Keys Description Function KeysVolume Control Controlling the VolumeMethods to Control Volume DOUBLE-CLICKING ClickingTouchpad Control Adjustment DraggingScrolling Mode Button Configuring Your Application PanelApplication Launch Media Player Buttons Using the Media Player Buttons Using the Visual OptimizerTo configure your LifeBook Application Panel Getting Started F e B o o k N 6 4 0 0 S e r i e s U s e r ’ s G u i d e Switching from AC Adapter Power to Battery Power Power SourcesConnecting the AC Adapter Connecting the AC AdapterOpening the Display Panel Adjusting Display Panel BrightnessUsing the Keyboard to Change Display Brightness Display PanelBios Setup Utility Power onBoot Sequence Hard Disk Drive PasswordsBios Guide Booting the SystemEntering the Bios Setup Utility Using the TrustedCore MenuInstalling Click ME Fujitsu Driver Update UtilityRegistering Your Lifebook Notebook Power Management Power and SUSPEND/RESUME ButtonSleep Mode Enable or Disable the Hibernation Feature Hibernation SAVE-TO-DISK FeatureWindows Power Management Power OFFF e B o o k N 6 4 0 0 S e r i e s U s e r ’ s G u i d e User-Installable Features F e B o o k N 6 4 0 0 S e r i e s U s e r ’ s G u i d e Inserting Memory STICK/SD/XD Cards Memory Stick/Secure Digital/xD Card SlotRemoving Memory STICK/SD/XD Cards Lithium ion Battery Low Battery StateRecharging the Batteries Shorted Batteries Replacing the BatteryRemoving Media Optical DriveOptical Drive Software Loading MediaPlaying Media on the Optical Drive Using the Optical Player SoftwareUsing the Drive on Battery Power Emergency Optical Drive Tray ReleaseAuto Insert Notification Function To Watch a Movie on Battery PowerFormatting the Hard Disk Drive Hard Disk DriveRemoving PC Cards Installing PC CardsRemoving Expresscards Installing ExpresscardsInstalling a Memory Module Memory Upgrade ModuleEnabling Windows ReadyBoost Removing a Memory Upgrade ModuleChecking the Memory Capacity ENABLING/DISABLING Turbo MemoryIeee 1394 Jack Device PortsCommunications Ports LAN PortHEADPHONE/SPDIF Jack Universal Serial BUS USB 2.0 PortsVideo OUT Port Microphone Jack20. External Video Connection External Video PortF e B o o k N 6 4 0 0 S e r i e s U s e r ’ s G u i d e Troubleshooting F e B o o k N 6 4 0 0 S e r i e s U s e r ’ s G u i d e Identifying the Problem TroubleshootingSpecific Problems Troubleshooting TableUsing the Troubleshooting Table Keyboard or Mouse Problems Hard Drive ProblemsPC Card Problems Memory ProblemsModem Problems USB Device ProblemsPanel page 15 for more information If a battery is Power FailuresUtility page 27 for more information Shutdown and Startup ProblemsTest Messages page 61 for more information Video Problems49 for more information Miscellaneous ProblemsPower on Self Test Messages Modem Result Codes Changing priority from Boot Menu Restoring Your Pre-installed SoftwareRe-Installing Individual Drivers and Applications Boot Priority ChangeRestoring the backup image Automatically Downloading Driver UpdatesCare and Maintenance F e B o o k N 6 4 0 0 S e r i e s U s e r ’ s G u i d e Lifebook Notebook Care and MaintenanceFloppy Disks and Drives BatteriesPC CARDS/EXPRESSCARDS Caring for your Media DriveCaring for your Cards F e B o o k N 6 4 0 0 S e r i e s U s e r ’ s G u i d e System Specifications F e B o o k N 6 4 0 0 S e r i e s U s e r ’ s G u i d e Specifications Device Ports FeaturesPower DimensionsLearning about Your Software Popular Accessories PRE-INSTALLED SoftwareOffice Microsoft Small Business Edition Operating System OptionsMicrosoft Works Microsoft Office Home and Student EditionGlossary F e B o o k N 6 4 0 0 S e r i e s U s e r ’ s G u i d e Glossary Floppy Disk Lithium ion BatteryDriver Extended MemoryModem ResetMemory MHzStereo audio Status IndicatorSerial Port Smart CardFCC Notices Regulatory InformationAvis Aux Utilisateurs Du Réseau Téléphonique Canadien Appendix a F e B o o k N 6 4 0 0 S e r i e s U s e r ’ s G u i d e FCC Regulatory Information Wireless LAN Modes Using this Device Before Using the Wireless LANActivating the Wlan Device How to Handle This DeviceDeactivation using the Wireless On/Off Switch Deactivating the Wlan DeviceConnecting to a Network Configuring the WlanConnection Troubleshooting the WlanUnavailable NetworkGlossary Wireless LAN GlossaryTCP/IP Transmission Control Protocol/Internet Ssid Service Set IdentifierWi-Fi Subnet maskAbout IP Addresses IP address informationSpecifications Wlan SpecificationsF e B o o k N 6 4 0 0 S e r i e s U s e r ’ s G u i d e Appendix B F e B o o k N 6 4 0 0 N o t e b o o k a p p e n d i x B Getting Started Installing OmnipassInstalling the OmniPass Application Introducing the Fingerprint Sensor DeviceVerifying Information about OmniPass Uninstalling OmniPassMaster Password Concept User EnrollmentRemembering a Password Using OmnipassPassword Replacement OmniPass Authentication ToolbarLogging in to a Remembered Site Password ManagementExporting and Importing Users Configuring OmnipassIdentities and Password Management OmniPass User IdentitiesThings to Know Regarding Import/Export Omnipass Control CenterExporting an OmniPass User Profile Importing an OmniPass User ProfileTroubleshooting User SettingsSystem Settings F e B o o k N 6 4 0 0 N o t e b o o k a p p e n d i x B 106 Index F e B o o k N 6 4 0 0 S e r i e s U s e r ’ s G u i d e 108 Index Headphone Jack Hibernation Feature Wireless LAN Switch XD Card Installing Removing F e B o o k N 6 4 0 0 S e r i e s U s e r ’ s G u i d e 112