Fujitsu A531, AH531 manual Help if problems occur, Restoring the hard disk contents under Windows

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Troubleshooting and tips

Help if problems occur

Should you at any time have a problem with your computer that you can’t solve yourself, in many cases you can quickly solve it by using the SystemDiagnostics program which is pre-installed on your computer.

The SystemDiagnostics program is already installed on devices which were delivered with a Windows operating system.

►To start the SystemDiagnostics program, click on Startsymbol - Program - Fujitsu - SystemDiagnostics.

►If a problem is found during a test run, the SystemDiagnostics program outputs a code (e.g. DIFS-Code YXXX123456789123).

►Make a note of the output DIFS code and the identity number of your device. The identity number can be found on the type rating plate on the back of the casing.

►For further clariﬁcation of the problem, contact the Service Desk for your country (see the Service Desk list or visit the Internet at "http://ts.fujitsu.com/support/servicedesk.html"). When you do this, please have ready the identity number and serial number of your system and the DIFS code.

Restoring the hard disk contents under Windows

You can use the "Windows Recovery CD" (optionally available) and the "Drivers & Utilities CD/DVD" to reinstall the operating system.

The instructions are provided on the case of the Recovery CD.

During the reinstall process your personal ﬁles and any installed programs will be deleted. We advise you to backup your ﬁles to an external hard drive, or CD / DVD disk before you start.

►Switch the notebook on.

The following display brieﬂy appears on the screen during start-up:

<ESC>Diagnostic screen <F12>Boot Menu <F2>BIOS Setup

►When this message appears, press the function key F12 .

►Insert the "Windows Recovery CD" into the optical drive.

►Select CD-ROMand press the Enter key.

►Follow the instructions on the screen.

After the installation you must install all the drivers again. Some installed hardware components will not be correctly supported until this has been done.

►Insert the "Drivers & Utilities" CD/DVD into the optical drive. The CD starts automatically.

►Click on the Desk Update button.

►Select Automatic driver installation (Express) and click on Start installation.

►Follow the instructions on the screen.

►Restart your notebook when the driver installation is completed.

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Contents Lifebook A531 Lifebook AH531 Page Page Copyright Lifebook A531 Lifebook AH531 Page Contents Removing and installing components during servicing Regulatory information for notebooks without radio device Contents Further information Innovative technologyInnovative technology Notational conventions Not switch off the deviceThis font Ports and controls Ports and controlsFront Right-hand side Ports and controls Left panelPorts and controls Underside Important notes Safety notesImportant notes Energy saving Additional safety notes for devices with radio componentsEnergy saving under Windows Before you travel Travelling with your notebookCleaning the notebook First-time setup of your device First-time setup of your deviceUnpacking and checking the device Selecting a location Mains adapter connectingSwitching on the device for the ﬁrst time Working with the notebook Status indicatorsWorking with the notebook Drive indicator Wireless components indicatorPower-on indicator/Standby Battery charging indicator/power connectorSwitching on the notebook + = KeyboardCaps Lock key Key Working with the notebook Description Backspace keyTab key Enter key returnVirtual numeric keypad Separate numeric keypad device-dependent Switching the wireless components on / offKey combinations Windows security/Task-Manager Power management functionsSwitch between open applications Display if an external monitor is connectedTouchpad and touchpad buttons Country and keyboard settingsMoving the pointer Dragging items Executing commandsSwitching the Touchpad on and off Selecting an itemExample LCD screenBackground lighting Webcam Rechargeable batteryBattery storage Charging, caring for and maintaining the batteryRemoving and installing the battery Monitoring the battery charging levelRemoving the battery Handling data carriers Optical driveInserting or removing a data carrier CD/DVD indicatorManual removal emergency removal Using the power-management features Supported formats Memory cardsInserting the memory card Removing the memory card Inserting the card ExpressCardsRemoving the card Loudspeakers and microphonesInserting the SIM card SIM card devices with Umts moduleRemoving the SIM card Access via Umts Wireless LAN / Bluetooth / UmtsSwitching the wireless components on and off Setting up Wlan accessEthernet and LAN Use Kensington Lock Security functionsSecurity functions Protecting Bios Setup Utility supervisor and user password Conﬁguring password protection in Bios Setup UtilityChanging the supervisor or user password Password protection for booting of the operating systemActivating hard disk protection Password protection for the hard diskDisconnecting devices from the notebook Connecting external devicesConnecting external devices Connecting devices to the notebookHdmi port Connecting an external monitorHow to remove USB devices correctly Connecting USB devicesDevice drivers Microphone port/Line Connecting external audio devicesHeadphone port Removing and installing components during servicing Removing and installing components during servicingPreparing to remove components Installing and removing memory expansionRemoving memory modules Removing the coverSecuring the cover Installing a memory moduleRemoving a cover Removing and installing the hard diskRemoving a hard disk Installing a hard disk Attaching the cover Finishing component removalSettings in Bios Setup Utility Settings in Bios Setup UtilityStarting the Bios Setup Utility Operating Bios Setup UtilityLoad Setup Defaults Copy Standard Entries Exiting Bios Setup UtilitySave Changes and Power Off Troubleshooting and tips Troubleshooting and tipsRestoring the hard disk contents under Windows Help if problems occurCause Troubleshooting Troubleshooting and tips CauseLCD screen is difﬁcult to read External monitor is blank or the image is unstable External monitor remains blankLeave energy saving mode Radio connection to a network does not work Printer does not printAcoustic warnings Error message/cause Resolution Error messages on the screenPrevious boot incomplete Default conﬁguration Mains adapter 80 W Technical dataPower adapter, 65 W Declarations of Conformity Manufacturer’s notesEnergy Star Disposal and recyclingCE marking for devices with radio component CE markingRegulatory notices Regulatory information for notebooks without radio deviceManufacturer’s notes Avis Aux Utilisateurs Du Réseau Téléphonique Canadien DOC Industry Canada noticesFor Authorized Repair Technicians Only UL NoticeFCC Radio Frequency Exposure statement FCC regulatory information for notebooks with radio deviceFederal Communications Commission statement FCC Interference StatementExport restrictions Manufacturer’s notes Regulatory Information/DisclaimersIndex FaultIndex Handling Index Switch