Fujitsu AH531, A531 manual Troubleshooting and tips

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Troubleshooting and tips

Troubleshooting and tips

Follow the safety notes in the "Safety/Regulations" manual when connecting or disconnecting cables.

If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:

►Make a note of the steps and the circumstances that led to the fault. Also make a note of any error messages displayed.

►Switch the notebook off.

►Please contact the Hotline/Service Desk.

You can ﬁnd the telephone numbers in the service desk list. Please have the following information ready when you call:

•The model name and serial number of the notebook. The serial number is located on a sticker on the underside of the notebook.

•Notes of any messages that appear on the screen and information on acoustic signals.

•Any changes you have made to the hardware or software since receiving the notebook.

•Any changes you have made to the BIOS Setup settings since receiving the notebook.

•Your system conﬁguration and all peripheral devices connected to your system.

•Your sales contract.

Our notebooks have been designed primarily with mobile applications in mind. This means that considerable effort has been made to optimise components and equipment in terms of weight, space and energy requirements. Depending on the particular conﬁguration you have purchased, it is possible that functionality may be slightly reduced compared to a desktop PC if you are running processor-intensive gaming software, e.g. games with intensive 3D graphics. Updating your hardware with drivers which have not been approved by Fujitsu Technology Solutions may result in performance losses, data losses or malfunction of the equipment. A list of approved drivers and current BIOS versions can be downloaded from: "http://ts.fujitsu.com/support/downloads.html"

62	Fujitsu Technology Solutions

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Contents Lifebook A531 Lifebook AH531 Page Page Copyright Lifebook A531 Lifebook AH531 Page Contents Removing and installing components during servicing Regulatory information for notebooks without radio device Contents Innovative technology Further informationInnovative technology Not switch off the device Notational conventionsThis font Ports and controls Ports and controlsFront Ports and controls Left panel Right-hand sidePorts and controls Underside Safety notes Important notesImportant notes Additional safety notes for devices with radio components Energy savingEnergy saving under Windows Travelling with your notebook Before you travelCleaning the notebook First-time setup of your device First-time setup of your deviceUnpacking and checking the device Mains adapter connecting Selecting a locationSwitching on the device for the ﬁrst time Status indicators Working with the notebookWorking with the notebook Battery charging indicator/power connector Wireless components indicatorPower-on indicator/Standby Drive indicatorSwitching on the notebook Keyboard + =Enter key return Key Working with the notebook Description Backspace keyTab key Caps Lock keyVirtual numeric keypad Switching the wireless components on / off Separate numeric keypad device-dependentKey combinations Display if an external monitor is connected Power management functionsSwitch between open applications Windows security/Task-ManagerCountry and keyboard settings Touchpad and touchpad buttonsMoving the pointer Selecting an item Executing commandsSwitching the Touchpad on and off Dragging itemsLCD screen ExampleBackground lighting Rechargeable battery WebcamMonitoring the battery charging level Charging, caring for and maintaining the batteryRemoving and installing the battery Battery storageRemoving the battery Optical drive Handling data carriersCD/DVD indicator Inserting or removing a data carrierManual removal emergency removal Using the power-management features Memory cards Supported formatsInserting the memory card Removing the memory card ExpressCards Inserting the cardLoudspeakers and microphones Removing the cardSIM card devices with Umts module Inserting the SIM cardRemoving the SIM card Setting up Wlan access Wireless LAN / Bluetooth / UmtsSwitching the wireless components on and off Access via UmtsEthernet and LAN Security functions Use Kensington LockSecurity functions Conﬁguring password protection in Bios Setup Utility Protecting Bios Setup Utility supervisor and user passwordPassword protection for booting of the operating system Changing the supervisor or user passwordPassword protection for the hard disk Activating hard disk protectionConnecting devices to the notebook Connecting external devicesConnecting external devices Disconnecting devices from the notebookConnecting an external monitor Hdmi portConnecting USB devices How to remove USB devices correctlyDevice drivers Connecting external audio devices Microphone port/LineHeadphone port Removing and installing components during servicing Removing and installing components during servicingInstalling and removing memory expansion Preparing to remove componentsRemoving the cover Removing memory modulesInstalling a memory module Securing the coverRemoving and installing the hard disk Removing a coverRemoving a hard disk Installing a hard disk Finishing component removal Attaching the coverOperating Bios Setup Utility Settings in Bios Setup UtilityStarting the Bios Setup Utility Settings in Bios Setup UtilityExiting Bios Setup Utility Load Setup Defaults Copy Standard EntriesSave Changes and Power Off Troubleshooting and tips Troubleshooting and tipsHelp if problems occur Restoring the hard disk contents under WindowsTroubleshooting and tips Cause Cause TroubleshootingLCD screen is difﬁcult to read External monitor remains blank External monitor is blank or the image is unstableLeave energy saving mode Printer does not print Radio connection to a network does not workAcoustic warnings Error messages on the screen Error message/cause ResolutionPrevious boot incomplete Default conﬁguration Technical data Mains adapter 80 WPower adapter, 65 W Disposal and recycling Manufacturer’s notesEnergy Star Declarations of ConformityRegulatory information for notebooks without radio device CE markingRegulatory notices CE marking for devices with radio componentManufacturer’s notes DOC Industry Canada notices Avis Aux Utilisateurs Du Réseau Téléphonique CanadienUL Notice For Authorized Repair Technicians OnlyFCC Interference Statement FCC regulatory information for notebooks with radio deviceFederal Communications Commission statement FCC Radio Frequency Exposure statementManufacturer’s notes Regulatory Information/Disclaimers Export restrictionsFault IndexIndex Handling Index Switch