Troubleshooting Enclosure Connections
1Verify that the EMM port link status LED and the EMM status LED are solid green for each port that is connected to a cable. If the LEDs are not solid green, see "Enclosure Management Module" on page 13.
2Ensure that all the cables are attached correctly according to enclosure mode you selected. For more information about enclosure modes, see "Operating Your Storage Enclosure" on page 19.
3If you reseated cables, reboot the host server.
NOTE: You must turn off the host server before reseating the cables on the enclosure.
If the problem is not resolved, see "Getting Help" on page 57.
Troubleshooting a Wet Enclosure
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
1Turn off the enclosure and disconnect all the cables.
2Remove the following components from the enclosure. See "Installing Enclosure Components" on page 27.
•Hard drives
•Enclosure Management Modules (EMMs)
•Power supply/cooling fan modules
•Control panel
•Backplane
3Let the system dry thoroughly for at least 24 hours.
4Reinstall the components you removed in step 2.
5Connect all the cables and turn on the enclosure.
If the enclosure does not start properly, see "Getting Help" on page 57.
54
Troubleshooting Your Enclosure
