IBM PROJECTOR C400 manual How to Obtain Warranty Service, What IBM Will Do to Correct Problems

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assistance with "how-to" questions and those regarding Machine set-up and installation, is provided WITHOUT WARRANTIES OF ANY KIND.

How to Obtain Warranty Service

If the Machine does not function as warranted during the warranty period, contact IBM or your reseller to obtain warranty service. If you do not register the Machine with IBM, you may be required to present proof of purchase as evidence of your entitlement to warranty service.

What IBM Will Do to Correct Problems

When you contact IBM for service, you must follow the problem determination and resolution procedures that IBM specifies. An initial diagnosis of your problem can be made either by a technician over the telephone or electronically by access to an IBM website. The type of warranty service applicable to your Machine is specified in Part 3 - Warranty Information. You are responsible for downloading and installing designated Machine Code (microcode, basic input/output system code (called BIOS), utility programs, device drivers, and diagnostics delivered with an IBM Machine ) and other software updates from an IBM Internet Web site or from other electronic media, and following the instructions that IBM provides. If your problem can be resolved with a Customer Replaceable Unit (CRU) (e.g., keyboard, mouse, speaker, memory, hard disk drive), IBM will ship the CRU to you for you to install. If the Machine does not function as warranted during the warranty period and your problem cannot be resolved over the telephone or electronically, through your application of Machine Code or software updates, or with a CRU, IBM or your reseller, if approved by IBM to provide warranty service, will either, at its discretion, 1) repair it to make it function as warranted, or 2) replace it with one that is at least functionally equivalent. If IBM is unable to do either, you may return the Machine to your place of purchase and your money will be refunded. IBM or your reseller will also manage and install selected engineering changes that apply to the Machine.

Exchange of a Machine or Part

When the warranty service involves the exchange of a Machine or part, the item IBM or your reseller replaces becomes its property and the replacement becomes yours. You represent that all removed items are genuine and unaltered. The replacement may not be new, but will be in good working order and at least functionally equivalent to the item replaced. The replacement assumes the warranty service status of the replaced item.

Your Additional Responsibilities

Before IBM or your reseller exchanges a Machine or part, you agree to remove all features, parts, options, alterations, and attachments not under warranty service.

You also agree to:

1.ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange;

2.obtain authorization from the owner to have IBM or your reseller service a Machine that you do not own; and

3.where applicable, before service is provided:

a.follow the service request procedures that IBM or your reseller provides;

b.backup or secure all programs, data, and funds contained in the Machine;

c.provide IBM or your reseller with sufficient, free, and safe access to your facilities to permit IBM to fulfill its obligations; and

d.inform IBM or your reseller of changes in the Machine’s location.

4.(a) ensure all information about identified or identifiable individuals (Personal Data) is deleted from the Machine (to the extent technically possible), (b) allow

E-2IBM C400 PROJECTOR: User’s Guide

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Contents IBM C400 Projector Page IBM C400 Projector Page Contents Iv IBM C400 Projector User’s Guide Safety information Vi IBM C400 Projector User’s Guide Power cords and power adapters General safety guidelinesService Batteries Extension cords and related devicesPlugs and outlets CD and DVD drive safety Heat and product ventilationIBM C400 Projector User’s Guide Registering your option Xii IBM C400 Projector User’s Guide Packing checklist Product descriptionStandard Accessories Projector features Front view of projectorSide view of projector Rear view of projector Bottom view of projector Turning off the projector Setting up the projectorStarting the projector Positioning the projector Image height Adjusting the projector level and height Adjusting the imageAdjusting the volume 6IBM C400 Projector User’s Guide Connecting devices to the projector Connecting devicesConnecting to a USB device Connecting to a computer monitorUsing the projector features Before you beginUsing the remote control Figure below provides an illustration of the remoteProjector and remote control buttons Operating range4IBM C400 Projector User’s Guide On-Screen Display menu controls Navigating the OSDLanguage Quality menuDescription Default Properties menu Options menu Setup menu OSDSetup Menu with single input Information menu AGCNetwork Setting menu DescriptionDescription 10IBM C400 Projector User’s Guide Remote network operation Remote interface overview2IBM C400 Projector User’s Guide Remote network operation Setting up remote operation Using the Dhcp address settings Enabling and disabling passwords Click IP SettingsSetting the maximum connections Retrieving a forgotten password Remote network operation 10IBM C400 Projector User’s Guide Appendix A. Maintenance Cleaning the projectorCleaning the lens Cleaning the case2IBM C400 Projector User’s Guide Resetting the lamp timer Using the security slot Appendix B. Troubleshooting Common problems and solutionsTips for troubleshooting Troubleshooting informationOSD Projector LEDs Lamp-ready LED number of flashes Explanation4IBM C400 Projector User’s Guide Appendix C. Specifications Following are specifications for the IBM C400 projector2IBM C400 Projector User’s Guide Telephone technical support Appendix D. Service and SupportOnline technical support Country or Region Telephone Number Appendix D. Service and Support D-3 4IBM C400 Projector User’s Guide What this Warranty Does not Cover Part 1 General TermsHow to Obtain Warranty Service What IBM Will Do to Correct ProblemsExchange of a Machine or Part Your Additional ResponsibilitiesLimitation of Liability Governing LawPart 2 Country-unique Terms Uruguay VenezuelaNorth America CanadaIndia JapanMalaysia NEW ZealandPEOPLE’S Republic of China PRC PhilippinesFollowing Terms Apply to ALL Emea Countries Arbitration The following is added under this heading European Union EU ConsumersEgypt FranceIreland GermanyHungary United Kingdom Items for Which IBM is Not LiableSlovakia Part 3 Warranty Information Types of Warranty ServiceC400 Projector C400 Projector LampOn-site Service Courier or Depot ServiceCustomer Carry-In or Mail-In Service CRU and On-site Service16IBM C400 Projector User’s Guide Country or Region Telephone Number 18IBM C400 Projector User’s Guide Appendix F. Guarantee supplement for Mexico 2IBM C400 Projector User’s Guide Appendix G. Notices Federal Communications Commission FCC statement TrademarksElectronic emission notices Industry Canada Class B emission compliance statement Avis de conformite a la reglementation d’Industrie CanadaDeutsche EMV-Direktive electromagnetische Verträglichkeit European Union emission directiveUnion Europea Normativa EMC Union Européenne Directive Conformité électromagnétiqueUnione Europea Directiva EMC Conformidad électromagnética Appendix G. Notices G-5 6IBM C400 Projector User’s Guide Page Part Number 73P3195