Fujitsu MAY2036RC, MAY2073RC manual Error Analysis Information Collection Sense Data Analysis

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CHAPTER 7 Error Analysis

7.1Error Analysis Information Collection

7.2Sense Data Analysis

This chapter explains in detail how sense data collected from a disk drive is used for troubleshooting. Sense data reflects an error in the disk drive, and helps with troubleshooting.

A sense key, additional sense code, and additional sense code qualifier, taken from various sense data are repeated. Also in this chapter, troubleshooting is performed using these three codes. Unless otherwise specified, "sense data" means the above three codes. When sense data is represented as (x-xx-xx), the leftmost x is a sense key, the middle xx is an additional sense code, and the rightmost x is an additional sense code qualifier.

7.1Error Analysis Information Collection

7.1.1Sense data

When HDDs post a CHECK CONDITION status, the current command or queued command is cleared. In such a case, the HDDs generate sense data about the command-issuing INIT. The INIT can read the sense data by reading the sense data added to the response frame of the command where an error occurred (Auto Sense function).

7.1.2Sense key, additional sense code, and additional sense code qualifier

If an error is detected in a disk drive, the error status is indicated in the sense data collected from the disk drive. Figure 7.1 shows the positions of a sense key, additional sense code, and additional sense code qualifier.

C141-E230

7-1

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Contents C141-E230-01EN For Safe Operation Revision Record Related Standards Overview of Manual PrefaceConventions for Alert Messages PrefaceImportant Alert Messages Important Alert ItemsData loss Important Alert ItemsInterface Maintenance ManualSpecifications Manual Organization ProductThis page is intentionally left blank Contents Contents InstallationGL-1 Figures Tables This page is intentionally left blank Standard Features Standard Features Hardware Structure System ConfigurationGeneral Description Standard Features General Description Hardware Structure System Configuration Hardware Specifications Model name and order number Hardware SpecificationsModel names and order numbers 60/63 Meeprml SpecificationsFunction specifications MAY2073RC MAY2036RCHardware Specifications Environmental/Power requirements Environmental specificationsReliability Error rateMtbf = Specifications Data Space Logical Data Block Addressing Defect Management Cylinder configurationData Space Data Format Data Space Spare area in cell Alternate spare areaTrack format Sector format Track skew/head skewData Space Format capacity Logical Data Block Addressing Alternate block allocation Defect Management Defect listDefect Management Alternate block allocation by Format Unit commandAlternate block allocation by Reassign Blocks command Write Write Extend Write Write Extended Format Unit Mounting Requirements Dimensions Installation RequirementsMounting orientations Installation RequirementsMounting Requirements Mounting frame structure example HDC Surface temperature check point and maximum temperatureMPU Service clearance area Current waveform +12V DC Power Supply RequirementsConnector location Connection Requirements Interface connectorInterface connector SAS plug signal allocationCN1 11 Recommended external circuit for Ready LED output Ready LED output signalThis page is intentionally left blank Installation Installation Setting Port Address SettingMounting Drives Mounting procedures Installation Formatting Installation Setting parameters Arre AwreArre Awre PER Xffff DiscXxxx Dismounting Drives Self-diagnostic functions Diagnostics Self-diagnosticsDiagnostics and Maintenance Diagnostics Test programs Precautions Maintenance InformationMaintenance requirements Revision numbers Maintenance levelsIndicating revision numbers Tools and test equipment Tests Test flowchartOperation Check Initial seek operation check Diagnostic testOperation test Troubleshooting with disk drive replacement in the field Troubleshooting ProceduresSystem-level field troubleshooting Disk drive troubleshooting Troubleshooting at the repair siteFinding possibly faulty parts Troubleshooting with parts replacement in the factoryError Analysis Information Collection Sense data Error Analysis Information Collection Sense Data AnalysisSksv Error AnalysisILI LSBDefinition of sense data Sense Data AnalysisSense data 3-0C-03, 4-32-01, 4-40-xx, 4-C4-xx, Sense data 1-1x-xx, 3-1x-xx and E-1D-00 Disk read errorGlossary Target Targ GlossaryAcronyms and Abbreviations OEM Acronyms and AbbreviationsECC BcrcPAD Mode SELECT/MODE SelectIndex Mtbf MttrC141-E230 IN-3 This page is intentionally left blank Comment Form This page is intentionally left blank
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