IBM A21e manual Recover pre-installed software

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Solving computer problems

Recover pre-installed software

If the data on your hard disk drive is damaged or accidentally erased, you can restore the software that was shipped with your computer. This software includes your pre-installed operating system, applications, and device drivers.

To restore your pre-installed software, you can use either the Product

Recovery program or a Recovery CD.

The Product Recovery program is in a section of your hard disk drive that is not displayed by Windows Explorer. You may use a Recovery CD if it was provided with your computer.

In case of a hard disk drive failure, or if the Product Recovery program is accidentally deleted or becomes damaged, you can order a Product Recovery CD from IBM.

Note: The recovery process might take up to 2 hours.

Attention

All of the files on the C:\ drive will be lost in the recovery process. Be sure to back up copies of the files you have saved on your C:\ drive before you begin.

Note: You might need to use a CD-ROM drive or a diskette drive in the recovery process. Use a drive that is compatible with your computer.

To use the Product Recovery program to restore your pre-installed software, do the following:

1.Save all your files and shut down your desktop.

2.Turn off your computer.

3.Turn on your computer. Quickly press F11 when this message is displayed on the screen: To start the Product Recovery program, press F11.This message is displayed for only a few seconds.

Note: If this message does not appear, you can use a Recovery Repair diskette to get access to the Product Recovery program.

4.From the list displayed on the screen, select the operating system you want to recover.

5.Select the recovery options you want, and follow the instructions on the screen.

26ThinkPad® A21e Service and Troubleshooting Guide

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Contents ThinkPad A21e Service and Troubleshooting Guide Page Finding information with Access ThinkPad IiiIv ThinkPad A21e Service and Troubleshooting Guide Finding information with Access ThinkPad Vi ThinkPad A21e Service and Troubleshooting Guide Contents Viii ThinkPad A21e Service and Troubleshooting Guide Overview of your new ThinkPad computer Your ThinkPad at a glance Features External interface Specifications Be gentle with your computer Important tips Be careful about where and how you workCaring for your ThinkPad computer Carry your computer properlyHandle storage media and drives properly Take care in setting passwordsOther important tips Cleaning your computer Solving computer problems Diagnosing problems Click PC-Doctor for WindowsTroubleshooting Error messagesSolving computer problems Solving computer problems Errors without messages ConfigurationPower switch problem Password problemsKeyboard problems TrackPoint problems Standby or hibernation problems For Windows Select Intel EtherExpress PRO Adapter, and click Startup Solution For WindowsFor Windows NT Click the Device Manager tabClick Power Management Click the Enable hibernation... buttonClick Advanced Computer screen problemsFor Windows NT Click Start → Settings → control Panel Click Display TypeBattery problems Hard disk drive problems Other problems Starting Bios Setup Utility Recover pre-installed software Solving computer problems To create a Recovery Repair diskette To use the Recovery Repair disketteUpgrading the hard disk drive Handling a hard disk driveUpgrading the hard disk drive Replacing the battery Replacing the battery Getting help and service from IBM Getting help and service Getting help on the WebGetting help by fax Calling IBMTelephone numbers Country or region Language Telephone NumberGetting help and service Getting help and service Appendix A. Important safety instructions ThinkPad A21e Service and Troubleshooting Guide Modem safety information Laser compliance statement Appendix A. Important safety instructions ThinkPad A21e Service and Troubleshooting Guide Warranty Statements Appendix B. Product warranties and noticesWarranties of ANY Kind Appendix B. Product warranties and notices ThinkPad A21e Service and Troubleshooting Guide Warranty Period* -One Year Warranties of ANY Kind Appendix B. Product warranties and notices Part 2 Worldwide Country-Unique Terms Asia PacificFollowing terms apply to all Emea countries Following terms apply to the country specifiedThinkPad A21e Service and Troubleshooting Guide Appendix B. Product warranties and notices North America Processing date data References to the Web site addressesElectronic emission notices Federal Communications Commission FCC StatementTelecommunication notices European Community Directive Conformance StatementFax Branding Industry Canada requirements AvisAvertissement Appendix B. Product warranties and notices ThinkPad A21e Service and Troubleshooting Guide Trademarks ThinkPad A21e Service and Troubleshooting Guide Index ThinkPad A21e Service and Troubleshooting Guide Page Part Number 12P1906

A21e specifications

The IBM A21e is a notable entry in the realm of Lenovo's ThinkPad series, primarily aimed at the educational sector and consumers seeking a reliable, budget-friendly option. Released as a part of IBM's initiative to enhance educational technology, the A21e brings together essential features, practical technologies, and robust characteristics that cater to students and everyday users alike.

One of the most distinguishing features of the A21e is its display. The laptop typically comes with a 14.1-inch screen, offering a resolution of 1024 x 768 pixels. This size provides a balance between portability and usability, making it ideal for students who need to carry their devices between classes without sacrificing screen real estate.

The keyboard is another highlight of the A21e. Renowned for its tactile feedback and comfortable typing experience, the spill-resistant keyboard enables users to write long essays or perform programming tasks with ease. Additionally, the laptop's design includes function keys that make it convenient to perform common computing tasks swiftly.

Under the hood, the A21e is powered by Intel processing technology, typically featuring Intel Celeron or Pentium processors. This ensures that the device is equipped to handle daily tasks such as word processing, web browsing, and multimedia playback. The laptop usually features a discrete graphics option for users who may require a bit more graphical power, catering to casual gamers or multimedia creators.

The memory options for the A21e generally range up to 1GB of RAM, which supports smooth multitasking for basic applications. With a hard drive capacity extending to 40GB or more, users have ample storage for documents, media files, and educational resources. It also features a DVD-ROM drive, allowing for the playback of multimedia and installation of software from physical media.

Connectivity-wise, the IBM A21e supports a variety of ports, including USB 1.1 for peripheral connections, a multimedia card slot, and an Ethernet port for networking capabilities. This emphasis on connectivity ensures that users can integrate the laptop into diverse environments, whether for classroom use or home study.

The laptop's build quality contributes to its perceived durability. With rugged features designed to withstand the rigors of school life, the A21e stands as a practical choice for students and educational institutions alike. Overall, the IBM A21e combines essential features with flexible technologies, making it an enduring tool for learning and productivity.