IBM A22 manual Troubleshooting, Error messages

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Solving computer problems

Troubleshooting

If you do not find your problem here, refer to access ThinkPad, your on-board help system. Open Access ThinkPad by pressing the ThinkPad button. The following section only describes problems that might prevent you from accessing this help system.

Error messages

Note:

1.In the charts, x can be any character.

2.The version of PC-Doctor referred to here is PC-Doctor for Windows.

Message

Solution

 

 

0175: Bad CRC1, stop

The EEPROM checksum is not correct (block #6). Have the computer

POST task

serviced.

 

 

0187: EAIA data access

The access to EEPROM is failed. Have the computer serviced.

error

 

 

 

0188: Invalid RFID

The EEPROM checksum is not correct (block # 0 and 1, or block # 6). The

serialization information

system board should be replaced, and the box serial number needs to be

area or bad CRC2.

reinstalled. Have the computer serviced.

 

 

0189: Invalid RFID

The EEPROM checksum is not correct (block # 4 and 5). The system board

configuration

should be replace, and the UUID needs to be reinstalled. Have the computer

information area

serviced.

 

 

0190: Critical low-battery

The computer turned off, because the battery is low. Connect the ac adapter

error

to the computer and charge the battery, or replace the battery with a fully

 

charged one.

 

 

0193: RF antenna has

The RFID antenna that you installed has been removed. Enter the

been removed

supervisor password to return your computer to the normal operation.

 

 

0194: The computer is

The computer have been carried through the security portal gate. Enter the

carried through the

supervisor password to return your computer to the normal operation.

security gate

 

 

 

0200: Hard disk error

The hard disk is not working. Make sure the hard disk drive is attached

 

firmly. Run the BIOS Setup Utility; then make sure the hard disk drive is

 

not disabled in the Startup menu.

 

 

Chapter 2. Solving computer problems 13

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Contents ThinkPad A22 Service and Troubleshooting Guide Page ThinkPad A22 Service and Troubleshooting Guide Page Finding information with Access ThinkPad Iv ThinkPad A22 Service and Troubleshooting Guide Finding information with Access ThinkPad Vi ThinkPad A22 Service and Troubleshooting Guide Contents Viii ThinkPad A22 Service and Troubleshooting Guide Overview of your new ThinkPad computer Your ThinkPad at a glance Features External interface Diskette driveHeat output SpecificationsSize EnvironmentElectrical ac adapter Lithium-ion battery packCarry your computer properly Important tips Be careful about where and how you workCaring for your ThinkPad computer Be gentle with your computerOther important tips Take care in setting passwordsHandle storage media and drives properly Cleaning your computer Caring for your ThinkPad computer Solving computer problems Click PC-Doctor for Windows Diagnosing problemsError messages TroubleshootingSolving computer problems Solving computer problems Errors without messages Power switch problem Password problemsKeyboard problems TrackPoint problems Standby or hibernation problems Select Intel EtherExpress PRO Adapter, and click Startup For WindowsFor Windows NT Clear the Auto insert notification check box Click the Device Manager tabClick the Enable hibernation... button Click Power ManagementClick Display Type Computer screen problemsFor Windows 98 Click AdvancedBattery problems Hard disk drive problems Other problems Starting Bios Setup Utility Recover pre-installed software Solving computer problems To use the Recovery Repair diskette To create a Recovery Repair disketteHandling a hard disk drive Upgrading the hard disk driveUpgrading the hard disk drive Replacing the battery Getting help and service from IBM Getting help on the Web Getting help and serviceCalling IBM Getting help by faxCountry or region Language Telephone Number Telephone numbersGetting help and service Getting help and service Appendix A. Important safety instructions ThinkPad A22 Service and Troubleshooting Guide Modem safety information Laser compliance statement Appendix A. Important safety instructions ThinkPad A22 Service and Troubleshooting Guide IBM Statement of Limited Warranty Part 1 General Terms Warranty PeriodIBM Warranty for Machines Warranty Service Limitation of Liability Governing Law Part 2 Country-unique TermsCAMBODIA, LAOS, and Vietnam Hong Kong and Macau Following Terms Apply to ALL Emea Countries Warranty ServiceFollowing Terms Apply to the Country Specified Governing LawEgypt Italy Following item is added to this paragraph References to the Web site addresses Processing date dataFederal Communications Commission FCC Statement Electronic emission noticesEuropean Community Directive Conformance Statement Telecommunication noticesFax Branding Avis Industry Canada requirementsAvertissement Appendix B. Warranty Statement ThinkPad A22 Service and Troubleshooting Guide Trademarks ThinkPad A22 Service and Troubleshooting Guide Index ThinkPad A22 Service and Troubleshooting Guide Page Part Number 27P2172