IBM A22 manual Solving computer problems

Page 25

Solving computer problems

Message

Solution

 

 

02F5: DMA test failed

Have the computer serviced.

 

 

02F6: Software NMI

Have the computer serviced.

failed

 

 

 

02F7: Fail-safe timer NMI

Have the computer serviced.

failed

 

 

 

The power-on password

A power-on password or a supervisor password is set. Type the password

prompt

and press Enter to use the computer. If the power-on password is not

 

accepted, a supervisor password might have been set. Type the supervisor

 

password and press Enter. If you still see the same error message, have the

 

computer serviced.

 

 

The hard disk password

A hard disk password is set. Type the password and press Enter to use the

prompt

computer.

 

If you still see the same error message, have the computer serviced.

 

 

The DOS full-screen

If you use a DOS application that supports only 640x480 resolution (VGA

looks smaller.

mode), the screen image might look slightly distorted or might appear

 

smaller than the display size. This is to maintain compatibility with other

 

DOS applications. To expand the screen image to the same size as the actual

 

screen, start the ThinkPad Configuration Program and click LCD; then select

 

the Screen expansion function. (The image might still look slightly

 

distorted.)

 

Note: If your computer has screen expansion function, you can use the

 

Fn+F8 keys to expand the screen image.

 

 

Hibernation error

The system configuration changed between the time your computer entered

 

hibernation mode and the time it left this mode, and your computer cannot

 

resume normal operation.

 

v Restore the system configuration to what it was before your computer

 

entered hibernation mode.

 

v If the memory size has been changed, re-create the hibernation file.

Operating system not

Verify the following:

found.

v The hard disk drive is correctly installed.

 

v A startable diskette is in the diskette drive

 

If you still see the same error message, check the boot sequence, using IBM

 

BIOS Setup Utility.

 

 

Fan error

The cooling fan is failing. Have the computer serviced.

 

 

Chapter 2. Solving computer problems 15

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Contents ThinkPad A22 Service and Troubleshooting Guide Page ThinkPad A22 Service and Troubleshooting Guide Page Finding information with Access ThinkPad Iv ThinkPad A22 Service and Troubleshooting Guide Finding information with Access ThinkPad Vi ThinkPad A22 Service and Troubleshooting Guide Contents Viii ThinkPad A22 Service and Troubleshooting Guide Overview of your new ThinkPad computer Your ThinkPad at a glance Features External interface Diskette driveSize SpecificationsEnvironment Heat outputElectrical ac adapter Lithium-ion battery packCaring for your ThinkPad computer Important tips Be careful about where and how you workBe gentle with your computer Carry your computer properlyHandle storage media and drives properly Take care in setting passwordsOther important tips Cleaning your computer Caring for your ThinkPad computer Solving computer problems Click PC-Doctor for Windows Diagnosing problemsError messages TroubleshootingSolving computer problems Solving computer problems Errors without messages Power switch problem Password problemsKeyboard problems TrackPoint problems Standby or hibernation problems For Windows NT For WindowsSelect Intel EtherExpress PRO Adapter, and click Startup Clear the Auto insert notification check box Click the Device Manager tabClick the Enable hibernation... button Click Power ManagementFor Windows 98 Computer screen problemsClick Advanced Click Display TypeBattery problems Hard disk drive problems Other problems Starting Bios Setup Utility Recover pre-installed software Solving computer problems To use the Recovery Repair diskette To create a Recovery Repair disketteHandling a hard disk drive Upgrading the hard disk driveUpgrading the hard disk drive Replacing the battery Getting help and service from IBM Getting help on the Web Getting help and serviceCalling IBM Getting help by faxCountry or region Language Telephone Number Telephone numbersGetting help and service Getting help and service Appendix A. Important safety instructions ThinkPad A22 Service and Troubleshooting Guide Modem safety information Laser compliance statement Appendix A. Important safety instructions ThinkPad A22 Service and Troubleshooting Guide IBM Statement of Limited Warranty Part 1 General Terms Warranty PeriodIBM Warranty for Machines Warranty Service Limitation of Liability Governing Law Part 2 Country-unique TermsCAMBODIA, LAOS, and Vietnam Hong Kong and Macau Following Terms Apply to ALL Emea Countries Warranty ServiceFollowing Terms Apply to the Country Specified Governing LawEgypt Italy Following item is added to this paragraph References to the Web site addresses Processing date dataFederal Communications Commission FCC Statement Electronic emission noticesEuropean Community Directive Conformance Statement Telecommunication noticesFax Branding Avis Industry Canada requirementsAvertissement Appendix B. Warranty Statement ThinkPad A22 Service and Troubleshooting Guide Trademarks ThinkPad A22 Service and Troubleshooting Guide Index ThinkPad A22 Service and Troubleshooting Guide Page Part Number 27P2172