Troubleshooting

Q:The screen color is inconsistent.

A:Adjust color using Custom under OSD Color Adjustment menu.

Q:The color image is distorted by dark shadows.

A:Adjust color using Custom under OSD Color Adjustment menu.

Q:The color white is poor.

A:Adjust color using Custom under OSD Color Adjustment menu.

Q:The Power Indicator blinks.

A:The PDP Display is currently saving the changes made to the settings to the OSD memory.

Q:The screen is blank and the power indicator light blinks every 0.5 or 1 seconds. The PDP Display is using its power management system. Press any key on the keyboard.

A:The PDP Display is using its power management system. Press a key on the keyboard.

Q:The screen is blank and it is blinking.

A:If you see the "TEST GOOD" message on the screen when you pressing the MENU button, check the cable connection between the PDP Display and the computer to en- sure that the connector is properly connected.

Problems related to Audio

Note

Problems related to audio signals and their solutions are listed below.

Q:No sound.

A:Ensure that the audio cable is firmly connected to both the audio-in port on your PDP Display and the audio-out port on your sound card.

(Refer to the Connecting a Computer)

A:Check the volume level.

Q:The sound level is too low.

A:Check the volume level.

A:If the volume is still too low after turning the control to its maximum, check the volume control on the computer sound card or software program.

Q:The sound is too high or too low.

A:Adjusts the Treble and Bass to the appropriate levels.

Problems related to the Remote Control

Note

Problems related to the remote control and their solutions are listed.

Q:The remote control buttons do not respond.

A:Check the polarities (+/-) of the batteries.

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Samsung PH42KPPLBC/EN, PH42KPPLBC/XY, PH42KPPLBC/XV manual Problems related to Audio, Problems related to the Remote Control

PH42KPPLBC/XV, PH42KPPLBC/XY, PH42KPPLBC/EN specifications

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