Troubleshooting

A:Check if the signal cable between the computer and the PDP Display is securely con- nected.

(Refer to Connecting a Computer)

Problems related to the Screen

Note

Problems related to the PDP Display screen and their solutions are listed.

Q:The screen is blank and the power indicator is off.

A:Ensure that the power cord is firmly connected and the PDP Display is on.

(Refer to the Connecting a Computer)

Q:"Check Signal Cable" message.

A:Ensure that the signal cable is firmly connected to the PC or video sources. (Refer to the Connecting a Computer)

A:Ensure that the PC or video sources are turned on.

Q:"Not Optimum Mode" message.

A:Check the maximum resolution and the frequency of the video Adaptor.

A:Compare these values with the data in the Preset Timing Modes Chart.

Q:The picture rolls vertically.

A:Check if the signal cable is securely connected. Re-connect it, if necessary. (Refer to Connecting a Computer)

Q:The image is not clear; picture is blurred.

A:Run Frequency Coarse and Fine tuning.

A:Turn on again after removing all accessories (video extension cable, etc.)

A:Set the resolution and frequency to the recommended ranges.

Q:The picture image is unstable and shakes.

A:Check if the resolution and frequency set for the computer video card falls in the range supported by the PDP Display. If not, reset them referring to the current Information under the PDP Display menu and Preset Timing Modes.

Q:Ghost images are shown in the picture.

A:Check if the resolution and frequency set for the computer video card falls in the range supported by the PDP Display. If not, reset them referring to the current Information under the PDP Display menu and Preset Timing Modes.

Q:The image is too light or too dark.

A:Adjusts the brightness and contrast. (Refer to the Brightness, Contrast)

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Samsung PH42KPPLBC/XV, PH42KPPLBC/EN, PH42KPPLBC/XY manual Problems related to the Screen, Check Signal Cable message
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PH42KPPLBC/XV, PH42KPPLBC/XY, PH42KPPLBC/EN specifications

The Samsung PH42KPPLBC series, specifically the models PH42KPPLBC/EN, PH42KPPLBC/XY, and PH42KPPLBC/XV, exemplify the latest advancements in display technology and engineering excellence. Designed primarily for professional settings, these models are crafted to meet the demands of various environments, including retail, corporate, and educational spaces.

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Connectivity is another critical advantage of the PH42KPPLBC series. With multiple input options, including HDMI, DisplayPort, and USB, users can effortlessly connect various devices for a seamless experience. This versatility ensures that the display can serve multiple functions within different applications and environments.

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In conclusion, the Samsung PH42KPPLBC/EN, PH42KPPLBC/XY, and PH42KPPLBC/XV models stand out as exceptional choices in the commercial display market. With their stunning 4K resolution, advanced LED technology, smart signage capabilities, versatile connectivity, and robust design, they are tailored to meet the diverse needs of businesses and institutions looking to enhance their visual communication strategies.
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