Undetermined problems

If the diagnostic test may not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Use these procedures to isolate the failing FRU (do not isolate a non-defective FRU).

Note: Verify that all attached devices are supported by the notebook.

Note: Verify that the power supply being used at the time of the failure is operating correctly. (See “Testing the power system” on page 138.):

To isolate a failing FRU:

1Turn off the notebook.

2Visually check FRU parts for damage. If you identify any damage, replace the FRU.

3Remove or disconnect all of the following devices: Non-Acer devices

Printer, mouse, and other external devices Battery pack

Hard disk drive(s)

SO-DIMM Optical drive

PC Cards and Type 54 ExpressCards

4Turn on the notebook.

5Determine if the problem has changed.

If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.

If the problem does recur, replace the following FRUs one at a time:

System board

LCD assembly

Important: Do not replace a non-defective FRU.

Chapter 4: Troubleshooting

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Acer 7730A manual Undetermined problems, 153, To isolate a failing FRU