Undetermined problems
If the diagnostic test may not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Use these procedures to isolate the failing FRU (do not isolate a
Note: Verify that all attached devices are supported by the notebook.
Note: Verify that the power supply being used at the time of the failure is operating correctly. (See “Testing the power system” on page 138.):
To isolate a failing FRU:
1Turn off the notebook.
2Visually check FRU parts for damage. If you identify any damage, replace the FRU.
3Remove or disconnect all of the following devices: ❑
❑
❑
❑
❑
❑
❑
Printer, mouse, and other external devices Battery pack
Hard disk drive(s)
PC Cards and Type 54 ExpressCards
4Turn on the notebook.
5Determine if the problem has changed.
❑
❑
If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
If the problem does recur, replace the following FRUs one at a time:
❑System board
❑LCD assembly
Important: Do not replace a
Chapter 4: Troubleshooting | 153 |