IBM 73P3279 manual How to Obtain Warranty Service, What IBM Will Do to Correct Problems

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vany non-IBM products, including those that IBM may procure and provide with or integrate into an IBM Machine at your request.

The warranty is voided by removal or alteration of identification labels on the Machine or its parts.

IBM does not warrant uninterrupted or error-free operation of a Machine.

Any technical or other support provided for a Machine under warranty, such as assistance via telephone with how-toquestions and those regarding Machine set-up and installation, is provided WITHOUT WARRANTIES OF ANY KIND.

How to Obtain Warranty Service

If the Machine does not function as warranted during the warranty period, contact IBM or your reseller to obtain warranty service. If you do not register the Machine with IBM, you may be required to present proof of purchase as evidence of your entitlement to warranty service.

What IBM Will Do to Correct Problems

When you call for service, you must follow the problem determination and resolution procedures that IBM specifies. A technician will attempt to make an initial diagnosis of your problem and help you resolve it over the telephone.

The type of warranty service applicable to your Machine is specified in Part 3 - Warranty Information.

You are responsible for downloading and installing designated Machine Code (microcode, basic input/output system code (called BIOS), utility programs, device drivers, and diagnostics delivered with an IBM Machine ) and other software updates from an IBM Internet Web site or from other electronic media, and following the instructions that IBM provides.

If your problem can be resolved with a Customer Replaceable Unit (CRU) (e.g., keyboard, mouse, speaker, memory, hard disk drive and other easily replaceable parts), IBM will ship these parts to you for replacement by you.

If the Machine does not function as warranted during the warranty period and your problem cannot be resolved over the telephone, through your application of Machine Code or software updates, or with a CRU, IBM or your reseller, if approved by IBM to provide warranty service, will either, at its discretion, 1) repair it to make it function as warranted, or 2) replace it with one that is at least functionally equivalent. If IBM is unable to do either, you may return the Machine to your place of purchase and your money will be refunded.

IBM or your reseller will also manage and install selected engineering changes that apply to the Machine.

Exchange of a Machine or Part

When the warranty service involves the exchange of a Machine or part, the item IBM or your reseller replaces becomes its property and the replacement becomes yours. You represent that all removed items are genuine and unaltered. The replacement may not be new, but will be in good working order and at least

22ThinkPad Multi-Burner Ultrabay Enhanced Drive: User’s Guide

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Contents ThinkPad Multi-Burner Ultrabay Enhanced Drive User’s Guide Page ThinkPad Multi-Burner Ultrabay Enhanced Drive User’s Guide Page Contents Page Safety Read first Page About the Multi-Burner drive Product registrationProduct description Software description Intervideo WinDVD Creator PlusIBM RecordNow IBM Drive Letter Access DLAUDF reader Click Programs Click IBM RecordNowLocating the drive controls Installation requirementsInstalling the drive Intervideo WinDVDAbout the Multi-Burner drive ThinkPad Multi-Burner Ultrabay Enhanced Drive User’s Guide Using the Multi-Burner drive Before you beginHandling and caring for a disc Caring for the Multi-Burner drive Loading a discRemoving the disc from the cartridge Using the driveUsing single and double-sided DVD-RAM media Returning the disc to the cartridgeUsing the DVD player software Precautions for handlingUsing the drive with CDs and DVDs Using the DVD functionEnabling driver letter access DLA Enabling the DMA settingClick Make Compatible Using Intervideo WinDVD Creator Plus Click the Advanced Settings tabInstalling WinDVD and viewing a DVD movie Click Intervideo WinDVDClick the General Properties tab Starting WinDVD Using the CD-R and CD-RW functionUsing the DVD-R and DVD-RW function Click Programs Click InterVideo WinDVDYou cannot create a multisession disc Problem solvingBacking up a CD or DVD You cannot eject a CD or DVD discThinkPad Multi-Burner Ultrabay Enhanced Drive User’s Guide Appendix A. Product specifications Physical specificationsPower requirements Environmental requirements Read speedsWrite speeds Appendix B. Service and Support Online technical supportTelephone technical support Country or Region Telephone Number What this Warranty Covers What this Warranty Does not CoverPart 1 General Terms How to Obtain Warranty Service What IBM Will Do to Correct ProblemsExchange of a Machine or Part Your Additional Responsibilities Limitation of LiabilityPart 2 Country-unique Terms Americas ArgentinaBrazil United States North AmericaCanada Asia Pacific AustraliaHong Kong S.A.R. of China and Macau S.A.R. of China IndiaNEW Zealand JapanMalaysia PEOPLE’S Republic of China PRCSingapore EUROPE, Middle EAST, Africa EmeaGoverning Law European Union EU Following Terms Apply to ALL EU CountriesSpango Valley Greenock Scotland PA 16 OAH Egypt FranceGermany HungaryIreland South AFRICA, NAMIBIA, BOTSWANA, Lesotho and Swaziland Items for Which IBM is Not LiableSlovakia United KingdomPart 3 Warranty Information Warranty PeriodThinkPad Multi-Burner Ultrabay Enhanced Drive On-site Service Types of Warranty ServiceCustomer Replaceable Unit ″CRU″ Service Courier or Depot Service2Country or Region Telephone Number ThinkPad Multi-Burner Ultrabay Enhanced Drive User’s Guide Appendix D. Notices Federal Communications Commission FCC statement Industry Canada Class B emission compliance statementAvis de conformite a la reglementation d’Industrie Canada Deutsche EMV-Direktive electromagnetische Verträglichkeit European Union emission directiveUnion Européenne Directive Conformité électromagnétique Unione Europea Directiva EMC Conformidad électromagnética Union Europea Normativa EMCTrademarks ThinkPad Multi-Burner Ultrabay Enhanced Drive User’s Guide Page Part Number 73P3279